Question about Sony Playstation 3 (PS3) Console

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Broken PS3 I have an Americian PS3 and live in the UK. It stopped reading discs and i have no warranty because it is only valid in the counrty it was bought in. How can I fix it here in the UK

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  • teetee3124 Apr 09, 2008

    will not read my disk games or movies


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Sony should fix it if you phone them, they did with me

Posted on Mar 20, 2008

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2 Answers

Ps3 stop reading disc

you need to open the console and clean the blue ray layer with some rubbing Acholo

Apr 21, 2010 | Sony Playstation 3 (PS3) Console

2 Answers

My playstation 3 wont read my games

there's nothing more annoying than a broken video game console, but by paying attention to the symptoms, you can often temporarily or permanently fix a Playstation 3, or at least figure out
what symptoms mean and how they'll affect the repairs that you need. Here's a guide to dealing with a broken PS3 that won't read game discs properly.

1. Test other types of discs. Very commonly, you'll be able to use normal DVDs and CDs in the PS3. If this is the case, you can chalk up the failure up to the Blu-ray lens of the PS3, which is either dirty or broken. If no discs are working, the problem is actually likely to be more severe; still try the quick clean fix outlined below, but if you do end up needing to call in your warranty or contact a repair center, the extra information about what types of discs are working will help you get a speedy repair.

2. Attempt a quick fix. Get some compressed air from your local electronics store and spray it with short, controlled bursts into the opened disc tray of the Playstation 3, approximately towards the laser lens. This can clean the lens in some cases, and though it's a bit of a long shot, it's the most you can do without voiding your warranty. Carefully read the instructions on the compressed air, and don't hold it in one place for too long.

3. Call Sony for an RMA. If you still aren't getting any response, then the Blu-ray laser of the PS3 is broken and will need to be replaced. If your warranty's still valid, your best bet is to contact Sony and describe the issue--leave out anything that you did to try to fix the lens. The good news is that Sony's warranty system is one of the best, and you shouldn't have to go more than a week or two without your PS3 until the issue is fixed and your console is returned.

Apr 12, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

While playing the game froze i restarted it now it will not read any game dvd

Your blu-ray disc drive has stopped working I am afraid to say. If the PS3 is under warranty then take it back otherwise you need to replace the drive or the lens. Email me if you need more help at

Feb 13, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Put dvd and get nothing ,no sound or picture,i've owned this one for a few months and this has happened a few times . sometimeS I HAVE TO WAIT TILL THE NEXT DAY FOR PS3 TO WORK

Test your unit with different discs and also try the ones that dont work in other units, ps3 as well as other dvd players and disc reading machines.
if your warranty is still valid its also a good idea to get on to Sony to make sure if there is a problem with your macine you get it replaced or repaired. See my tip on warranty companies and what to do if they cant help you.
Good luck.

Dec 09, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 wont read any discs (games & dvd's) Do

If the PS3 can't read the disks, the laser is the only thing that could cause the trouble. You could've scratched the laser when you cleaned it, or it could have been broken from the start. I recommend calling Sony and calling for a repair. Just hope that they will repair it for free even though you voided the warranty by opening it up.

Dec 08, 2009 | Sony Playstation 3 (PS3) Console

2 Answers

Disc not reading

If you're getting a Disc Read Error (DRE), it could be one or both of these things.

Your laser lens is dirty or broken and needs to be cleaned or replaced, or your disc tray is faulty and needs to be serviced.

Try cleaning the lens and see if it will read. If you can hear the disc spin in the PS3, then your disc tray is fine.

Nov 08, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Sony Playstation will not read the disc or movie disc...Can you please advise what to do?

Sadly there currently is no fix for this problem. I've also had this same problem and contacted Sony about it.

You need to send it in to them to get it serviced. You can do this at:

If your warranty has expired it will cost around $180.

Jun 23, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 not registering disc's

Hi there my PS3 experienced a similar fault (40gb) & I would recomend you contact Sony PS3 Helpline as explained below.
This fault was fixed by contacting Sony Helpline directly & explaining the fault (laser/hard drive damaged). They agreed to fix this fault free of charge & honoured my warranty as I bought this system in January 2007 by faxing them proof of purchase. They arranged to collect my PS3 via courier & advised that it will be returned within approx 3 weeks along with an extended 3 month warranty. I have to say that Sony Helpline were very helpful & their customer assistance was excellent & if your PS3 does breakdown I would recomend that you contact the Helpline first to enquire if they can assist with the problem before seeking to have this fixed at a potential cost of £100.00 upwards by independant PS3 fixers.

Apr 23, 2009 | Sony Playstation 3 (PS3) Console

2 Answers

Disk Read Error

Yes they will for a minmal fee of 180$ AHAHAHAH what a joke..
no they wont fix it for free.. it is cheaper to fix it yourself.
O you have to have the original recipet to even get it fixed if its in warranty.
Anyways get a lense cleaner they do have cd lens cleaners and try that first! 10$ 5quid your saves you a bunch!

Jun 22, 2008 | Sony Playstation 3 (PS3) Console

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