When I turn the power off and on again it still doesn't print and returns to the same message. Does anybody know what is wrong?
Sorry Man, all we can do is that we can just try to reset your printer. If that doesn't work, you have to go for another one as its a hardware prob.
To reset your printer,
Unplug the powercord when the printer is on,
Push # and 6 at the same down and hold it down, plug the power cord back, continue holding it down until the power goes off again, then leave the buttons, turn on the printer by pressing the on button. go through the initalisation things and try.
If the message comes back, buy a Photosmart c6180 or c7280 by calling 8004746836
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