Question about HP Photosmart 3310 Printer

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Replace cartridge..... The printer keeps telling me that the yellow cartridge is empty despite replacing with 2 new genuine HP cartridges. Any clues what the problem is?

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Hi Dutchduo,

Please click on the web link given below and perform the steps as provided in the web page to fix the issue.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00414417&cc=us&lc=en&dlc=en&product=439491

Have a great day!

Posted on Mar 25, 2008

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I refilled my Lexmark cartridge but it continues to say I need to install a new cartridge. The printer model is x2670.


Hello there,

The reason why your Lexmark printer keeps on telling you to install new cartridge because the printer have ink cartridge detection. Meaning it will detect whether that particular cartridge is an old one or not.

Each Ink Cartridges have its code and it will be registered to the printer once you have connected it. The printer will assume the ink level and once it is empty, that particular Lexmark Ink Cartridge will be registered to your printer as an empty ink cartridge and needed to be replace with a new one.

I would suggest getting a genuine new cartridge instead of refilling the ink cartridges.

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Printer keeps telling me that the yellow cart is empty and I have put a new one in


Are you positive it says the yellow cart is empty? Because that brother printer is designed to say that a cartridge is empty whenever ANY of the color cartridges are empty. Usually it doesn't tell you which one is really empty either. So even if you replaced the yellow cartridge and say, the black cartridge is empty, it still won't let you print until you replace that empty black cartridge, nor will you know which of the cartridges is empty unless you pull them out of the printer and manually check the ink levels.

Its pretty much a guessing game with those old brother ink printers.

Hope this helps :)

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False error empty cartridge


slowly off and on the printer for five times without cartridge, printer saves data of cart of last 5 only so next time it reads full ink..

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HP C7280 Printer not priting wirelessly.


Solution Replace the indicated ink cartridge(s), or press OK on the control panel to continue. HP recommends the use of genuine HP ink cartridges. Genuine HP ink cartridges are designed and tested with HP printers to help produce great results, time after time.
NOTE: HP cannot guarantee the quality or reliability of non-HP ink. Printer service or repairs required as a result of printer failure or damage due to the use of non-HP ink will not be covered under warranty. Follow these steps to replace the depleted HP ink cartridge(s). Step one: Replace the indicated cartridge(s)
  1. Make sure the HP All-in-One is turned on.
    NOTE: The Attention light blinks when the product is turned on.
  2. Open the access door by lifting from the front center of the HP All-in-One, until the door locks into place. Figure 1: Opening the access door c01079714.jpg
  3. Squeeze the bottom of the latch below the ink cartridge to replace, and then lift the latch.
    • To replace the black ink cartridge, lift the latch on the far left.
    • To replace one of the five color ink cartridges, such as yellow, light cyan (blue), cyan, light magenta (pink), or magenta, lift the appropriate latch in the center area.
    Figure 2: Lifting the latch c01079715.jpg 1 - Ink cartridge latch for the black ink cartridge 2 - Ink cartridge latches for the color ink cartridges
  4. Pull the ink cartridge towards you out of its slot to remove it. Figure 3: Removing the ink cartridge c01079716.jpg
  5. Remove the new ink cartridge from its packaging.
  6. Holding the new ink cartridge by the handle, push the ink cartridge into the empty slot. Match the color and pattern of the ink cartridge to the color and pattern on the print carriage. Figure 4: Inserting the new cartridge c01079717.jpg
  7. Close the latch, and make sure it is secure. c01079718.jpg
  8. Close the access door. Figure 5: Closing the access door c01079719.jpg
Step two: Align the new ink cartridge(s)
  1. Make sure paper is loaded in the input tray, and then press the OK button. The HP All-in-One prints the alignment page, aligns the printhead, and initializes the ink cartridges. This takes approximately 5 minutes. CAUTION: Do not disconnect or turn off the HP All-in-One during this time. You may hear the HP All-in-One making noises.
  2. Check the display for status, and then press the OK button. Recycle or discard the alignment page.
Cause The original HP ink in the indicated ink cartridge(s) has been depleted.

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The yellow-print-cartridge
light is blinking, and the
printer stops printing.
 The print cartridge is
empty or missing.
 The printer cannot
detect the print
cartridge correctly.
1. Reinsert or replace the print cartridge.
2. If the print-cartridge light is still blinking but the
Attention light is not on, turn the printer off and
then back on.
3. If the problem persists, repeat the above steps
with yellow print cartridges until the error is
resolved.
4. If the problem persists, replace the printcartridge
E-label reader, which is located on the
pressure assembly of the print-cartridge
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1 Answer

Despite installing new cartridges,cleaning and priming, my HP Deskjet 710C prints pink only. Using Windows XP test page shows no blue, or yellow.


hi,
do you installing both cartridges (black and colour)?
if you do so, my advice is to reinstall the driver for your printer.

if you install ONLY the black cartridge, and the color cartridge remain the old one, (which in my opinion is the present case), your problem is from the color cartridge.
The color cartridge have 3 colors and this are: cyan (some kind of blue), yellow and magenta (similar with a pink color, but more intense). The problem is simple: in your color cartridge has left only the magenta color, cyan and yellow tanks are empty.

have 2 options:
1. buy a new color cartridge
2. refill the color cartridge.

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2 Answers

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Most likely dirty connections. Try cleaning the print cartridge, and the contacts inside of the printer with a swab of alcohol. The cartridge, and printer need to communicate properly, and sometimes a fingerprint or ink can interfere. (Yes I know I don't spell very well, sorry)

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1 Answer

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HP recommends to use genuine HP cartridges else it will damage the cartridge mechanism. Replace the samsung cartridge with genuine cartridge and check for the result.

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