Question about GoVideo Go Video DVD/VCR Combo
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It is possible to update the firmware on your unit, provided that the firmware you download is not already installed on the machine.
In order to install the firmware update you would need to :
1. Visit Panasonic's website at Panasonic.com
2. Click on the 'Support' link and then type in your Model No. DMR-EH75
3. Click on 'Drivers and Downloads'
4. You may download the firmware by clicking on the 'Download' link
5.After the firmware has been downloaded, you will need to burn the file unto a CD-R
6. After successfully creating the Firmware disc, place the disc inside the unit to begin the update process
7. The unit will indicate when the update process is finished
8. There is also further detailed instructions on the 'Download instructions' link which is found beside the 'Download' link.
To obtain additional troubleshooting assistance for your product, please contact our Panasonic Customer Call Center at (800)211-7262. The hours of operation are Monday through Friday 9AM to 9 PM. Saturday and Sunday 10 AM to 7PM Eastern Standard Time. A representative will be available to assist you. Please have your case number, which is listed at the top portion of your email, available at the time of the call.
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