Vsanchez; I bought a Sansa clip 1GB mp3 player a week ago. Had to download window media player 11 for it to work, I had 126 songs, then it needed charged (via computer). Once I charged it, it lost all the songs. I was on the phone with customer support (India) several times through out this process. I finally exchanged it last night.(for the sane thing, I do really like it). Now this morning I tried the new one and my computer cant find it, customer suport said to use another compter to see if I still had ERROR CODE 10. I only have this laptop. Then I was told it was my operating system. Can someone please help me. I just want to listen to my music.... P.S. the windows media player says connect device to sync music, even when it is already plugged in.
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It should be recognized by your computer.
I did a search for drivers and they are not needed for this model.
For music, After the computer has recognized it has been plugged in. Start, My Computer, and it should show up in there as (my sansa or sansa clip) something along those lines.
You may open it and drag your music files into the accroding folders inside the device.
OR You may use Windows Media Player 11 to Sync to your Mp3 Player. The Sansa Clip has problems with Windows Media Player 10 so i would reccomend using Media Player 11 to sync.
For future help or more questions please comment,
I hope this has helped :)
Hi, just had the same problem after restoring my system.
You must disconnect and update your Windows Media Player to Number 11. My reinstall left me at WMP 9 and it wouldn't recognise my Clip. Go to the Windows website, follow the download instructions, and you should be fine. When you plug in the Sansa Clip or MP3, it should recognise it right away. Hope this helps!
Have you tried updating your Windows Media Player to number 11? this has the drivers for SansaClip. Go to windows website, download WMP 11 and then plug in Sansa and uyour computer should recognise it. Good luck.
Use Windows Media Player to transfer the songs downloaded from Limewire to your Sansa. The first time you open Windows Media Player, it will search the "My Music" folder for songs - this may take a few minutes. Mkae sure you have Windows Media Player 10 or 11. You can either move or copy the Limewire songs to the folder called "My Music," or go into Windows Media Player and change Windows Media Player's configuration so that it can read the Limewire downloads folder.
If that fails, then try to download the Sansa Connect Recovery Tool from: http://www.sandisk.com/Retail/Default.aspx?CatID=1532 If that still fails, upgrade the firmware from the Sansa website If that fails, uninstall the software from the installation CD and reinstall it from the Sansa website.
I had the same problem and someone recommended downloading window media play version 11. Apparently the lower versions of media player do not have the correct driver. My sansa clip works on my Lenovo laptop and it has windows media play version 10. So I think vresion 10 or higher will work. Hope this helps.