Question about SanDisk Sansa Clip MP3 Player

3 Answers

Sansa clip mp3 1GB problems

Vsanchez; I bought a Sansa clip 1GB mp3 player a week ago. Had to download window media player 11 for it to work, I had 126 songs, then it needed charged (via computer). Once I charged it, it lost all the songs. I was on the phone with customer support (India) several times through out this process. I finally exchanged it last night.(for the sane thing, I do really like it). Now this morning I tried the new one and my computer cant find it, customer suport said to use another compter to see if I still had ERROR CODE 10. I only have this laptop. Then I was told it was my operating system. Can someone please help me. I just want to listen to my music.... P.S. the windows media player says connect device to sync music, even when it is already plugged in.

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  • Anonymous Mar 19, 2008

    i buy this product but i can't see it on my computer !!! i have 3 computers on my room, I can't see it !!!!!!!!!!! and i don't know how use disc which was with it !!! HELP ME PLEASE !!! SOMEBODY !!!!!!!!!!

  • vickisanchez Mar 19, 2008

    IT FINALLY WORKS !!!!



    Sandisk Tech support had me do the following:



    - Turn it OFF

    - Put it in the HOLD position

    - HOLD the center button IN while plugging into USB port, continue to hold for 5 to 7 sec even after plugged in.

    At this point MY COMPUTER recognized it. And it worked.



    He also had me to:



    - go to WWW.MICROSOFT.COM

    - In the upper right hand search bar, type in MTP PORTING KIT

    I did this and downloaded the first one. Now my Sansa Clip work perfect. I wish I would have talked to him last week before I returned the last one, for the same reasons.



    If this does not help call the 1-800 # , opt #4, and ask for GUY (yes that is really his name) out of 5 or so calls to Tech Support he is the only one who knew what he was doing, and how to actually HELP.

    GOOD LUCK

  • vickisanchez Apr 29, 2008



    Comment by vickisanchez, posted on Mar 19, 2008
    IT FINALLY WORKS !!!!

    Sandisk Tech support had me do the following:

    - Turn it OFF
    - Put it in the HOLD position
    - HOLD the center button IN while plugging into USB port, continue to hold for 5 to 7 sec even after plugged in.
    At this point MY COMPUTER recognized it. And it worked.

    He also had me to:

    - go to WWW.MICROSOFT.COM
    - In the upper right hand search bar, type in MTP PORTING KIT
    I did this and downloaded the first one. Now my Sansa Clip work perfect. I wish I would have talked to him last week before I returned the last one, for the same reasons.

    If this does not help call the 1-800 # , opt #4, and ask for GUY (yes that is really his name) out of 5 or so calls to Tech Support he is the only one who knew what he was doing, and how to actually HELP.
    GOOD LUCK

×

3 Answers

I've synchronize several songs, but the player only playback certain songs and the other songs give me the following message when I try to play "synchronize to continue your music subscription"

Can anyone help??????

Posted on Oct 06, 2008

The volume wont turn up on it

Posted on Sep 28, 2008

The best way to solve the problem is to return it to the store! let the sudisk solve the problem and only after that to sale them

Posted on Mar 25, 2008

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1 Answer

How do you download music on my sansa clip


Manual for Sansa Clip in pdf format with this link:
http://mp3support.sandisk.com/sansa/UserManual/CLIP/CLIP_UM_English.pdf

You can transfer music using:
  • Windows Explorer using the drag and drop method (into the Music folder)
  • Windows Media Player 11

  • See page 11 of the pdf file [= page 9]

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    hi,

    Have you tried connecting to the net and then continue to subscribe??

    Feb 09, 2008 | SanDisk Sansa Clip MP3 Player

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    I have a sansa clip mp3 player and I lost the disk???


    It should be recognized by your computer. I did a search for drivers and they are not needed for this model.
    For music, After the computer has recognized it has been plugged in. Start, My Computer, and it should show up in there as (my sansa or sansa clip) something along those lines. 
    You may open it and drag your music files into the accroding folders inside the device.
    OR You may use Windows Media Player 11 to Sync to your Mp3 Player. The Sansa Clip has problems with Windows Media Player 10 so i would reccomend using Media Player 11 to sync.
    For future help or more questions please comment,
    I hope this has helped :) 

    Feb 19, 2009 | SanDisk Sansa Clip MP3 Player

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    Computer won't reconize my sandisk mp3 player


    Hi, just had the same problem after restoring my system.

    You must disconnect and update your Windows Media Player to Number 11. My reinstall left me at WMP 9 and it wouldn't recognise my Clip. Go to the Windows website, follow the download instructions, and you should be fine. When you plug in the Sansa Clip or MP3, it should recognise it right away. Hope this helps!

    Feb 01, 2009 | SanDisk Sansa Clip MP3 Player

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    Have you tried updating your Windows Media Player to number 11? this has the drivers for SansaClip. Go to windows website, download WMP 11 and then plug in Sansa and uyour computer should recognise it. Good luck.

    Jan 19, 2009 | SanDisk Sansa Clip MP3 Player

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    SanDisk Sansa Clip


    Use Windows Media Player to transfer the songs downloaded from Limewire to your Sansa. The first time you open Windows Media Player, it will search the "My Music" folder for songs - this may take a few minutes. Mkae sure you have Windows Media Player 10 or 11. You can either move or copy the Limewire songs to the folder called "My Music," or go into Windows Media Player and change Windows Media Player's configuration so that it can read the Limewire downloads folder.

    -Tha Mp3 Doctor

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    Can I use Sansa Clip MP3 Player together with MacBook and Mac OS X v. 10.4
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    Mar 09, 2008 | SanDisk Sansa Clip MP3 Player

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    Can't download songs


    First, reset.
    If that fails, then try to download the Sansa Connect Recovery Tool from:
    http://www.sandisk.com/Retail/Default.aspx?CatID=1532
    If that still fails, upgrade the firmware from the Sansa website
    If that fails, uninstall the software from the installation CD and reinstall it from the Sansa website.

    Feb 06, 2008 | SanDisk Sansa Clip MP3 Player

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    The sansa player icon doesn't appear


    I had the same problem and someone recommended downloading window media play version 11. Apparently the lower versions of media player do not have the correct driver. My sansa clip works on my Lenovo laptop and it has windows media play version 10. So I think vresion 10 or higher will work. Hope this helps.

    Feb 02, 2008 | SanDisk Sansa Clip MP3 Player

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    Sansa clip problem


    Hey... I was having the same problem. You need to get media player 11. That's what it is :)

    Dec 18, 2007 | SanDisk Sansa Clip MP3 Player

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