Question about Microsoft Xbox 360 Console

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Xbox 360 my xbox 360 does not read discs

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  • grainne moran Jan 05, 2009

    all xbox discs including new ones fifa 09 and wwe2009 are non readable

  • me lad Mar 29, 2009

    says unreadable disc but all my games are brand new

  • sellerman Apr 04, 2009

    I put the disc in the console goes searching and returns with "open tray". This happens on all discs.

  • chargerman_4 Apr 21, 2009

    my 360 reads nhl 2008 but not the 2009 and theres nothing wrong with the games i even rented another nhl 2009 and it didn't worked

  • Anonymous Apr 23, 2009

    my xbox 360 says play dvd when its a game

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8 Answers

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Listen to your dvd drive to see if it spins up or not when you put the disk in. If it does spin normally then you will be need a replacement laser.

If it does not spin correctly. The motor is stuck, sometimes if you open out the tray and stick something into the drive and give it a spin it will free the drive.

Check out this link if you have the Hitachi dvd in your xbox360

Link


Posted on Nov 13, 2008

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The likely hood is your spinner motor is bad. Crack the case. Take the dvd drive out and remove the top then reinstall in it original place. Don't install the plastic case. Turn it on by ejecting the the dvd (small hole on the left front use a pen tip) put a disc in then you can see if the disc spins or not if no then the spinner motor is bad. If you don't see the laser move or light up you may have a bad laser or the motor that moves the laser could be bad.

Posted on Mar 22, 2009

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I dismantled the console completely, removed & opened the DVD drive and pushed the laser assembly to its home position, carefully reconnected the disassembled unit to the mains inserted a disc & hey presto it worked perfectly!! I could have done all this by just opening the DVD drive & inserting a small flat screwdriver and pushing the laser gently. I enjoyed the experience though of cracking the console open & reassembling it successfully!

Posted on Apr 07, 2009

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Though i fixed the Disc Read Error myself within anhour but please test the below method at your OWN Risk. Please alsonote that microsoft is no longer providing Extended warranty for E74Error.

Check out this DIY Video Guide,that explains step by step instructions to fix Disc Read Error yourselfwithin an hour. It also provides the money back guarantee in case youare not satisfied. As i fixed my Xbox myself so i thought to share itwith you guys.......................

Posted on Apr 07, 2009

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If you have unplugged your console, the time and date need to be reset. If the time and date are not correct, the xbox doesn't recognize the media. This fixed mine....some problems are more serious.

Posted on Jan 02, 2009

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No it didnt help, bc it wont read my dvd cleaner which is a disc in itself, so what now????

Posted on Jul 20, 2008

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My xbox doesn't read some discs

Posted on Mar 21, 2009

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You may need to clean the laser lens, get a dvd cleaner and try that, let me know if that doesn't work

Posted on Mar 18, 2008

2 Suggested Answers

bob_computer
  • 3153 Answers

SOURCE: xbox 360 does not read discs

Hi Rulds just STALKING

Posted on Dec 15, 2009

repairtech99
  • 767 Answers

SOURCE: xbox 360 doesn't read any discs

Forget everything you have read.

There are 3 reasons why your drive has failed.

1 Most common is a weak or dead laser . Their cheap and not
hard to install yourself . I have never seen a dirty laser , this
is due to the high RPM of the drive 99% of the dust is swept
aside.

2 The spindle motor has seized up or to stiff to spin up.
You can easily determine this by turning it by hand or
listening for it to spin up when you place a disk in the
console.

3 The worm gear motor pin bearing is worn . This will
normalize make a whining sound when it trys to seek
game data from the disk

Remedy for problem # 1 is to replace the laser.

Remedy for problem # 2 is to replace the drive and put
the old drives P.C. board in the new drive.
and the same for problem # 3

if you have any Questions please ask before you rate this tip


Thanks

Rob

Posted on Apr 10, 2010

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1 Answer

Xbox chewing up discs occasionally


The xbox 360 has a faulty disc drive that will occasionally chew up discs. The reason is that if you move the xbox while its reading a disc it will scratch it to hell but if it does it without movement during reading the disc you need to get a new xbox 360 or send it to microsoft

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Tip

How to resolve Xbox 360 disc read errors. Xbox will not play disc.


Is your xbox360 having trouble reading disc? In this guide I will provide some common solutions to help you fix your disc read issues.

1)Remove any memory devices or usb flash drives.
2)If the disc you are using is excessively scratched, this can cause the xbox to have trouble reading the disc. You can use a damp soft cloth to try and clean the disc. Grab the disc by the edges and using a soft damp cloth lightly wipe the disc from the center going outward.

3)Try removing your Xbox hard drive and then play a disc. Turn off the console. Locate the hard drive on the top of your system(depending on how you have it positioned). Press the release button on the hard drive.

g33k4u_2.jpg

If your system can read disc without the hard drive attached then you may need to replace the drive.

4)Clear the Xbox360 cache. Clearing the cache may remove updates to certain games. Keep this in mind.
Go to System Settings in the My Xbox menu. Select Memory, highlight your storage device and select Clear System Cache. Try and play the disc.

If after the above steps you are still having trouble. You may want to contact Microsoft Xbox live support to have your system serviced. You can find the support information in the link below,
Xbox Support


Regards,
G33k

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You can find lasers for the XBox 360 all over the internet. Installing them isn't easy though.

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