Question about Sony Handycam DCR-VX2100 Mini DV Digital Camcorder

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Error C31:30 Capstan Motor

Okay, I read all the threads about hitting the Sony cameras to fix errors. Then, I finally ran into a post where someone said that the error is commonly caused by a loose plug, hence hitting it may jiggle the plug into the right place. I opened up both sides of the camera and jiggled all the connections I could find, but it still will not accept a tape.


One of our VX2100s here at the school makes noise, as if it is playing a tape, as soon as you put a battery on it, with power on or off. When you hit eject, it makes the noise for ten seconds and then ejects. When you put a tape in, it gives the C31:30 error. Does the camera think there is a tape in it already?

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  • Anonymous May 08, 2008

    I have had the c31:30 problem since the camera was 6 months old. It has been sent off twice under warrantee each time it came back working but took a few weeks to get it back each time. It has recently done it again but it is now out of warrantee. So after reading these forums I gave it a good slapping and it is working again..
    By the way I also tried talking to the engineers and they did not know what was wrong .. so they are obviously slapping it too

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5 Suggested Answers

JoeO700
  • 80 Answers

SOURCE: tape ejects every 60 to 90 seconds regardless of the mode the camera is in

The flip up cover over the cassette housing has the "eject" button built into it. Sony has had problems with the flexible harness that connects this door to the camera body. The harness rubs against the metal frame of the camera and causes various malfunctions such as the constant eject symptom you are having. Sony service in Laredo, TX can repair this for you, it is no big deal. Good luck, this is a nice camera! Joe Weibel customelectronics.org

Posted on Feb 16, 2007

  • 169 Answers

SOURCE: Eject is flashing with fast beeps. Won't eject tape or open compartment.

sad to say that the problem of your camera is the timing gear is already damage....it need to disassembly the camera to fix the timing gear....go to the qualified service center for fixing or replacing the timing gear..

Posted on Aug 21, 2007

  • 13 Answers

SOURCE: Error Message Reconect Power even if power is connected

It sounds like the tape door is out of alignment, causing stress on the tape and the inside mechanical system.  Requires a visit to the service shop.

Posted on Jan 28, 2008

computafixa
  • 317 Answers

SOURCE: Error code C:32:20

My best solution, is to pull all power sources form the camera for 24 hours. If this does not work, then take the small screws surrounding the Tape housing, in order to try and get the tape out. Best of luck dude ;)

Posted on Feb 05, 2008

  • 5 Answers

SOURCE: Sony TRV460 error code C31:22

try slapping it at the side of the tape and than maybe push the reset button, it must solve your problem, its probably the little lever inside that tells the camera that there is a tape inside

Posted on Dec 04, 2008

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