Question about Ecoquest Living Air Classic Air Purifier

1 Answer

Living Air XL 15, no ozone

Trying to help a friend. Unit was not emitting ozone, and fan was very sluggish. Replaced fan and cleaned lint filter. It now runs properly. Ozone plate didn't look dirty but did have a dark spot where contact touches plate. Replaced plate with new plate. Still no ozone. Took plate back out and turned unit on as directed in manuel, checking for Prove-it light. No light with fan running and ozone control set at 12 o'clock as directed. Also the ion indicator lamp does not light. I'm usually pretty good at following directions if you can tell me where to go from there. Thanks for your help.

Posted by on

  • Anonymous Apr 27, 2008

    The unit isn't making ozone, even with new plates. Now what?

  • cant standit Jun 06, 2008

    My XL-15 had the same problem a couple of years ago. Turned out to be a problem with the power supply, I had to send it in to have it fixed. works great now.

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

My XL-15 had the same problem a few years ago. I had a broken wire on the fan, and the Ozone problem turned out to be a problem with the power supply. I had to send it in to have it repaired.

Posted on Jun 06, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have the Alpine Living Air machine - the green light does not come on just the amber one. I don't smell any ozone odor. Cleaned the plates but not sure if they have to be installed in any special...


How long have you owned machine? Plates need to be replaced periodically to be effective and to generate ozone. Depends on usage but at least every one-two years. They run about $15 a piece. I can get you some.

Jul 07, 2011 | Alpine Air XL-15 Air Purifier

1 Answer

Living Air XL (no smell)


TEST THE CONTINUITY OF THE BULB AND THE WIRING AND THE PARTS INSIDE.


DOES THE UNIT STILL WORKS NORMALLY ASIDE FROM THE BULB?

Sep 25, 2008 | Alpine Air XL-15 Air Purifier

1 Answer

My living air xl-15 prove it light does not come on anymore and it seems that the unit does not prodoce ozone. I tested the light in the normal postion set at 12:00 with the plate out but to no avail....


If you are sure that the plate is clean, in perfect condition, and inserted correctly, it would appear that the transformer is defective. This means that power is not going through the metal contact fingers into the plates.

The light probably has burned out. It is not essential to the working of the machine, so it isn't anything you need to be concerned about.

Vollara (formerly Alpine/EcoQuest) is no longer producing or servicing the XL-15. However, a newer version, called the Classic, is available. You can call Customer Service 800-989-2299 and they will tell you your options. Use #16618 if you need a referral number.

Jan 08, 2011 | Alpine Air XL-15 Air Purifier

1 Answer

My Alpine Air XL-15 Air Purifier youst to have a


The Classic XL-15 should have 2 individual indicator lights. The 'red' light is the ionizer indicator, and the 'green' light is the ozone level indicator. Both lights should be illuminated, if the unit is operating properly. The red light should be pulsing, and the green light should be dimly lit, and brightened as the output knob is turned up - indicating a higher ozone production. If the green light is not lit, you likely won't smell the ozone. The first thing you should try, is cleaning the filter and glass ozone plate. Unplug the unit and remove the rear air filter. Clean the filter with clean water and allow to COMPLETELY air dry. Removed the glass plate by depressing the lever behind the glass plate, and gently pulling it out. Clean the glass with a half water, half ammonia (or distilled white vinegar, if ammonia not available) and an old toothbrush to clean between the mesh. Dry plate with a hair dryer and re-place plate into unit. Replace dried air filter, making sure the little tab on the bottom is secured into the interlock. Power the unit on and you should see the indicator lights and smell the fresh ozone!

Nov 14, 2009 | Alpine Air XL-15 Air Purifier

1 Answer

How do I clean the inside of my Alpine Air? Not


If it's an XL-15 or Classic, there are four screws through the bottom that hold the main chassis in-place. But first:

1) Unplug the unit, and remove the lint filter in back.

2) You'll need to remove the power switch (carefully pry out with a screwdriver or putty knife), disconnect the spade terminals (note which wires attach to which terminals), and remove the knobs for Fan and Ozone controls.

3) Remove the four screws. As the chassis slides out the back, you'll need to disconnect the spade terminals to the fan motor as well.

Clean thoroughly, make sure everything is re-assembled with good connections in reverse-order. Be particularly careful to leave any sensors clean and connected.

If I can be of further assistance, or if you have questions about any of my response(s), please let me know before rating me.

If this solves the issue, please rate it accordingly. My goal is to earn a "FixYa" rating from everyone I help.

Thanks for using Fixya.com,

Jon

Sep 09, 2009 | Alpine Air XL-15 Air Purifier

1 Answer

XL-15S, NO OZONE


Hello fleamrk,

Several possiblities here. Not static sound means the plasma discharge plates aren't energized.

1) Missing, cracked or defective discharge plate (you say you cleaned the filter - did you mean the lint screen in back, or the glass or white ceramic plate inside)? No plate, no ozone (O3) production.

2) Bad connection in the high voltage leads*.

3) Bad electrical components*.

*I'm not an electrician, and recommend that only qualified personnel troubleshoot high voltage electronic, both for safety, and for preventing further damage to circuitry. Visible problems, such as corroded or broken terminals that can be swapped when it's de-energized (unplugged) is one thing; having to dig deeper into the electronics is something that I expect to rapidly end up costing more than it's worth.

Sep 29, 2008 | Ecoquest Living Air Classic Air Purifier

2 Answers

No Ozone


Mine has a switch lower right hand side that will stop the ozone.

Aug 31, 2008 | Ecoquest Living Air Classic Air Purifier

1 Answer

XL-15 Classic Living Air emmitting Foul Odor!!


Ionizers do cause a bad odor to happen. I work in the copier business and do work around machines that can cause an ozone to happen when there are ran. Copiers like ionizers can cause an ozone to happen because the air particles are being electrically charged. The smell isn't good to be breathing in as well.

Here is an EPA report about ionizers

The Consumer Products Safety Commission is going to be making a decision about the health effects on ionizers by the end of the year. Their decision can effect selling ionizers all together.

This industry should have been regulated years ago and after what happened to Sharper Image this year due to their arrogance it isn't doing the industry any favors. They went out of business because of Consumer Reports findings and tried to sue them for it.

If you really want the air in your house cleaned, the best way to do it is using a hepa filter.

Jul 26, 2008 | Ecoquest Living Air Classic Air Purifier

1 Answer

Living Air XL-15 Classic - Foul odor!


Hi cant standit,

Can you control this odor by adjusting the ozone (O3) control? High levels of O3 smell obnoxious or irritating to some people; you want a fairly low concentration (~40 ppb - that's parts-per-Billion, not much).

It sounds like you've done everything else right. Have you consulted with the dealer you bought from? How about EcoQuest? If it's not the O3 level being too high, then perhaps there's something goofy with the unit. If it's under warranty, pursue that option. You should have contact infor with the unit; respond if you need it and I can post it.

Let me know.





Jun 06, 2008 | Ecoquest Living Air Classic Air Purifier

1 Answer

Alpine Air Living Air XL15 not producing Ozone or Deodorizing. New plates


Confirm that the appropriate sections of the circuitry are powered up and drawing power; check the interlock switch action; toss it back to the maker because the Hi-V transformer or ladder circuit or sense or hold caps were (if testing proves) never quite functional.

Dec 03, 2007 | Alpine Air XL-15 Air Purifier

Not finding what you are looking for?
Ecoquest Living Air Classic Air Purifier Logo

898 people viewed this question

Ask a Question

Usually answered in minutes!

Top Ecoquest Air Purifiers Experts

Custom Exchange
Custom Exchange

Level 3 Expert

397 Answers

thevacdudes

Level 1 Expert

37 Answers

Fordexpert

Level 3 Expert

5331 Answers

Are you an Ecoquest Air Purifier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...