Question about Lexmark X5150 All-In-One InkJet Printer

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Location code I need to know my location code before my fax will send documents

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I phoned a postgrad student at the University of Birmingham.

Posted on Mar 19, 2008

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My fax machine MX532 won't let me send a fax though the machine


Hello,

This is probably an issue for the receiving fax. Try this:

1. Find a piece of paper and write fairly large:
Call me if you get this
Your name
Your phone number

2. Send this to a different fax machine at a different company and location. If it works, then attempt to send it to the same fax you initially attempted.
- If it works then your document may be too large and you will have to send it over a couple pages (or less at a time).
- If it doesn't work then there is a compatibility issue with either your or the receiving end fax machine. You will have to find an alternative fax number to a different model fax machine. Don't expect the company on the other end to just change out their fax machine but they may have another model at a different phone number.

Another alternative - you can attempt to scan your documents and send them by email but check with your and the receiving destination security departments.

Best wishes,
Joe

Aug 25, 2016 | Canon PIXMA MX532 Wireless All-in-One...

2 Answers

Error code 358 mean?


From HP: "The remote user pressed the Stop key, causing the session to be terminated." Meaning the problem is at the location of the fax you are sending TO. Call them, and ask them to confirm that their fax device is ready and able to receive.

http://support.hp.com/us-en/document/buu02549

Mar 02, 2015 | HP LaserJet 3015 All-In-One Printer

1 Answer

Fax machine is able to receive faxes, but not able to send them. There is a "No Response" message every time I try to send a document.


Hi, i think your fax machine works fine, A "no response" message indicates that the receiver should accept your fax by hitting on the start button (normally its a green button) for you to able to send a fax or if no one in your friends location is receiving it. In this case you might as well set your fax machine to auto receive fax, defends on your fax machine's model. i hope this helps.

Aug 04, 2011 | Printers & Copiers

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Need instructions on how to send fax, it seem as though we are not following the correct steps


Solution: Sending faxes on an MX310

Sending Faxes

The operation flow of sending faxes is as follows.

  1. Load the original on the platen glass or on the Automatic Document Feeder (ADF).

    Platen Glass

    1. Lift the document cover (1).
    2. Place the original in landscape orientation and align the upper corner of it with the alignment mark (2) as shown in the figure below.

      t_00712.jpg
    3. Gently close the document cover.
ADF
  1. Remove any documents from the Platen Glass.
  2. Open the Document Tray.

    t_00913.jpg
  3. Load the document in the ADF.
    Load the document with the side you want to copy, scan, or fax facing up in the ADF.

    t_01014.jpg
  4. Adjust the Document Guides to match the document width.

    t_01115.jpg

  1. Press the button.

  2. Adjust fax settings as necessary.

  3. Start faxing.

    1. Dial the recipient's number using the numeric buttons or coded speed dialing.

    2. Press the button for color sending, or the button for black & white sending.

      Note: Color sending is available only when the recipient's fax machine supports color faxing.

    3. If the document was loaded on the Platen Glass, the following message will appear. Load the next page on the Platen Glass.

      ug_faxing93.jpg

    4. If you have only one page of document to scan, go to step 5.

    5. Press the same button as you pressed in step 4b.

    6. Repeat steps 4c through 4e until all pages of the document have been scanned in and then go to step 5.

  4. Press the button.

  5. To cancel sending a fax, press the button. To cancel sending a fax while it is being sent, press the button, then follow the instructions on the LCD.


Adjusting the Scan Contrast or the Image Quality (Fax Resolution)
Adjusting the Scan Contrast

Contrast is the degree of difference between light and dark. Increasing the scan contrast setting further blackens dark areas and whitens bright areas, whereas decreasing the contrast setting reduces the difference between bright and dark areas. You can adjust the contrast among three contrast levels.

  1. Press the button.

  2. Press the button.

  3. Press the (left) or (right) button to select the contrast.

    ug_faxing87.jpg

  4. Pressing the l_mark.jpg (left) button decreases the contrast, and pressing the r_mark.jpg (right) button increases the contrast.

  5. Press the button.

Adjusting the Image Quality (Fax Resolution)

You can adjust the image quality (fax resolution) of the document you send. The higher you set the image quality setting, the better the output quality will be at the other end, but the longer it will take for the transmission. Adjust the image quality according to the type of document you are sending.

  1. Press the button.

  2. Press the button two times.

  3. Press the l_mark.jpg (left) or r_mark.jpg (right) button to select the resolution.

    ug_faxing92.jpg

STANDARD:

Suitable for text-only documents.

FINE:

Suitable for fine-print documents.

PHOTO:

Suitable for photographs.


  1. Press the button.


Return to Start Faxing

Back to the Top of the document


Dialing the Coded Speed Dial

  1. Press the button.

  2. Press the numeric buttons to enter the two-digit code (00 - 19) assigned to the number you want to dial.

  3. Press the button for color sending, or the button for black & white sending.


    Note:
    *
    Color sending is available only when the recipient's fax machine supports color faxing.
    * To cancel sending a fax, press the Stop/Reset button. To cancel sending a fax while it is being sent, press the Stop/Reset button, then follow the instructions on the LCD.

Feb 04, 2011 | Canon PIXMA MX310 All-In-One Printer

1 Answer

How does the 1210 scanner work with Windows 7? I have downloaded the driver for the printer and it works ok, but I cannot use the software for the printer. The copier and the scanner work, but i cannot...


You will have to do a two step process to send a scanned document or image by email; the scan to e-mail button won't work. Scan using either Windows Fax and Scan or Paint. Save your file. Then start (Compose/Write) an e-mail to the person you need to send the document. Click Attach and browse to the location where the scan was saved. The default folder is C:/Users/<user_name>/My Documents/Scanned Documents . Click OK after selecting that image. Finish writing your e-mail and send it.

If you'd like to automatically open the e-mail program, browse to the folder where you saved the fax from Computer (Start button) and right click on the image. Choose Send to Mail Recipient. The new mail compose window should open.

I hope this helps.

Cindy Wells
(a program like PaperPort may let you send to e-mail recipient without the extra step; however I'm not sure of the details.)

Mar 22, 2010 | HP PSC 1210 All-In-One InkJet Printer

1 Answer

I need assistance with fax error codes # 322 and # 358. What do they mean?


Error code 322- There was a communication error with the receiving fax machine due to poor telephone line conditions.
Solution
Set the receiving machine to receive at a slower transmission speed
If the session fails after sending several pages of a large document, resend the document as several smaller documents.
Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
Error code 358--
The remote user pressed the Stop key,
The remote machine encountered a system problem such as no paper or a paper jam.
Try
Configure the local fax machine to use a slower reception speed.
Disable ECM mode on your machine.
Try sending a fax to another location.

Mar 03, 2010 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

I wanna send a fax


Hi there,
Sending Faxes.
* Flow of Sending Faxes.
The operation flow of sending faxes is as follows.
Step 1:
Load the original to send on the Platen Glass or the ADF.
Step 2 :
Adjust the fax quality and scan contrast.
Step 3 :
Dial the receipent' s number.
Step 4 :
Send Faxes
- Using the Platen Glass
1) Press the Color or Black button.
If you have two or more pages of the original, load the next page on the Platen Glass and press the Color or Black button
2) After scanning all the pages of the original, press the OK button to send the fax.
- Using ADF
1) Press the Color or Black button.
The fax is sent automatically.

* Before sending Faxes
- Adjusting the Scan Contrast or the Image Quality (Fax Resolution)
** Adjusting the Scan Contrast
Contrast is the degree of difference between light and dark. Increasing the scan contrast setting further blackens dark areas and whitens bright areas, whereas decreasing the contrast setting reduces the difference between bright and dark areas. You can adjust the contrast among the 3 contrast levels.
1) Press the FAX button, then press the FAX Quality button.
2) Press right or left arrow ot select the contrast.
Pressing the left arrow button decreases the contrast, and pressing the right arrow button increases the contrast.
3) Press the OK button.

** Adjusting the Image Quality (Fax Resolution)
You can adjust the image quality (fax resolution) of the document you send. The higher you set the image quality setting, the better the output quality will be at the other end, but the longer it will take for the transmission. Adjust the image quality according to the type of document you are sending.
1) PRess the FAX button, then press the FAX Quality button two times.
2) Press the right and left arrow keys to select the resolution.
FAX RESOLUTION - STANDARD
Standard : Suitable for text-only documents.
FINE : Suitable for fine-print documents.
PHOTO : Suitable for photographs.
3) Press the OK button.

*Sending Faxes - There are 4 methods for sending functions
a) Memory sending
b) Manual sending
c) Dialing the coded speed dial
d) Redial

a) Memory sending
1) Prepare for faxing
a) Turn on the machine,
b) Load the original on the Platen Glass or the ADF.
Note : You cannot scan double-sided documents from the ADF.
c) Press the FAX bitton.
d) Adjust fax settings as necessary.
2) Start faxing.
a) Dial the receipient's number using the Numeric buttons or coded speed dialing.
b) Press the Color button for color sending, or the Black button for black and white sending. I
c) When the following message is displayed, lad the next page on the PLaten Glass.
Scan Next -> Start
Transmit-> OK
If only one document go to step f).
d) Press the same button as you pressed in step b).
e) Repeat step c) and d) to scan in all pages of the document.
f) Press the OK button.

Manual Sending
1) Connect a telephone to the machine.
2) Prepare for faxing.
a) Turn on the machine.
b) Load the original in the ADF,
c) Press the FAX button.
d) Adjust the fax settings as necessary.
3) Lift the handset of the telephone connected to the machine.
4) Dial the receipient's number on the telephone.
5) Talk through the handset to the recipient.
If you hear a high-pitched signal instead of the recipient's voice, go to step g),
6) Ask the recipient to set recipient's fax machine to receive faxes.
7) When you hear a high-pitched signal, press the Color button for sending color sending, or the Black button for black & white sending. Then hang up the handset.

Dialling The Coded Speed Dial
1) Prepare for faxing.
2) Press the Coded Dial button.
3) Press the Numeric buttons to enter the two-digit code (00-19) assigned to the number you want to dial.
4) Press the Color button for color sending, or the Black button for black & white sending.

Hope this helps. Please rate my response.
Thanks
Have a good day.





Nov 27, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

I have an HP Lazerjet Model 3030. Recently I have


Here is a link to Hp for your Laserjet 3030. Look under Troubleshooting Fax Codes and Trace Reports. Click on 'Fax send and receive codes'. Scroll down the page to locate each code that you mentioned. I suggest calling your fax number from a cell phone to see if the fax line is clean (doesn't have any noise or static other than the "handshake digital tones") If it does have other NOISE....have the phone company check your fax's phone line for troubles. Let me know.
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=378056&prodTypeId=18972&prodSeriesId=378056&objectID=c00062808#A5

Nov 18, 2009 | HP LaserJet 3030 All-In-One Printer

1 Answer

One location doesn't recieve our faxes


The problem may be that the other company is running VoIP for their phone system. The Brother MFC 7420 is documented for not having VoIP compatibility as a marketed feature. In other words they were too cheap to include it. However, with that said there is a work around. I have include the link that may be helpful in resolving this issue.

http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/002100/000023/faq002123_000.html?reg=us&Printable=true&c=us&lang=en

Best Regards,
Russ

Apr 10, 2008 | Brother MFC 7420 All-In-One Laser Printer

2 Answers

Setting up fax machine to receive


Receive Mode Setting
On the operation panel, press the following buttons to select the appropriate receive mode.
  1. Press <Fax>.

  2. Press <Menu>.

  3. Press the right or left arrow button to select [Receive mode set], then press <OK>.

  4. Press the right or left arrow button to select the receive mode that best suits your needs, then press <OK>.


    FAX ONLY MODE: When you want to receive only faxes automatically with your machine, or have a dedicated telephone line for FAX use only.

    MANUAL MODE: When you receive mainly voice calls and sometimes faxes, or want to receive faxes manually.
    ANS MACHINE MODE: When you want to receive voice messages on your answering machine and receive faxes automatically.
    FAX/TEL AUTO SW: When you want to receive faxes automatically as well as voice calls.
    DRPD: When you have subscribed to a DRPD service with your telephone company.

  5. Press <Stop/Reset> repeatedly to return to fax standby mode.

Sending Methods Sending From Your Machine (Memory Sending)
  1. Load the document on the Platen Glass or the ADF.

    05sj00199_01.jpg
    Sending from the platen

    Important: When sending a double-sided document, set the document on the Platen Glass. You cannot scan double-sided documents from the ADF.


    mp830_adfguides.jpg


    Sending from the ADF

    *MP830 shown

  2. Press <FAX>.

  3. Adjust the settings for your document as necessary.

  4. Dial the recipient's number using the numeric keys or speed dialing.

  5. Press <Color> for color sending, or <Black> for black & white sending.

    • When the document was loaded on the Platen Glass:

      1. When the following message is displayed, load the next page on the Platen Glass.

        nextpagelcd.gif

        If you have only one sheet to scan, press <OK>..
      2. Press <Color> to send in color, or <Black> to send in black and white.

        IMPORTANT: If you do not press the same button you pressed in step 5, the machine does not start scanning.
      3. Repeat steps 5a and 5b to scan in all pages of the document.
      4. Press <OK>.

    • When the document was loaded in the ADF:

      The machine starts sending automatically after the document is scanned in.

      Note: Color sending is available only when the recipient's fax machine supports color faxing.
  • To cancel sending before sending a fax, press <Stop/Reset>.
  • To cancel memory sending while sending a fax, follow any instructions on the LCD after pressing <Stop/Reset>.
  • If the document remains in the ADF after pressing <Stop/Reset> during sending a fax, press <OK>. The remaining document is automatically fed out.

Sending From Your Machine (Manual Sending)
Use manual sending when you want to talk to the recipient before sending a document, or if the recipient does not have a fax machine that can receive automatically.
Caution:
  • With manual sending, you cannot use the Platen Glass to send documents.
  • You will need to connect a telephone to your machine if you want to talk to the recipient before sending a document.
Follow this procedure:
  1. Connect a telephone to your machine if you want to talk to the recipient before sending a document

  2. Load the document in the ADF.




    mp830_adfguides.jpg
    Sending from the ADF

  3. Press <FAX>.

  4. Adjust the settings for your document as necessary.

  5. You can lift the handset if one is connected to the machine.

  6. Dial the recipient's number using the numeric keys or coded speed dialing.

  7. Talk through the handset to the recipient. (If you hear a high-pitched signal instead of the
    recipient's voice, go to step 9.)

  8. Ask the recipient to set recipient's fax machine to receive faxes.

  9. When you hear a high-pitched signal, press <Color> for color sending, or <Black> for black & white sending. Then hang up the handset.

Jan 07, 2008 | Canon PIXMA MP530 All-In-One InkJet...

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