Question about Brother IntelliFax-2820 Laser Fax

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Fax busy, no response yet fax is sent ok

TRIED TO FAX 16 PAGES. GOT BACK MESSAGE "BUSY, NO RESPONSE".
FAXED AGAIN AND GOT SAME MESSAGE. I CALLED TO LET THEM KNOW AND WAS TOLD THAT THEY HAD
RECEIVED BOTH FAXES - 32 PAGES IN ALL.

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  • Anonymous Jun 24, 2008

    sending a fax when transmission verfication report says busy/no response

  • Anonymous Nov 12, 2008

    fax always says busy no response

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NG or poor line condition on the transmission report means that there is interference on the phone line.you need to double check the quality of the dial tone-if it static or clear.now,other interferences could be caused by other devices on the same line as your fax such as DSL modems.make sure first that you connect the brother machine directly to the walljack and try resending a fax.modem settings can be changed.e-mail me if you need that info

Posted on Nov 19, 2008

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I have a Brother mfc 290c. My problem is it won't send faxes, it keeps saying "no response, busy" I have a duet line. I have tried every combination in the book but still can't seem to find the solutions...


Hello,
If you get the "busy/no response" message it is because the fax machine does not get a response when it tries to dial out.
Make sure you have a dial tone by pressing the "hook" button. If you do not have a dial tone, make sure the phone line is connected to LINE on the machine.
If you have a dial tone, try dialing the fax number. If you hear a recording, there is a problem with the line.
One of these two possibilities is causing the problem.
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