Question about Brother IntelliFax-2820 Laser Fax

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Fax busy, no response yet fax is sent ok

TRIED TO FAX 16 PAGES. GOT BACK MESSAGE "BUSY, NO RESPONSE".
FAXED AGAIN AND GOT SAME MESSAGE. I CALLED TO LET THEM KNOW AND WAS TOLD THAT THEY HAD
RECEIVED BOTH FAXES - 32 PAGES IN ALL.

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  • Anonymous Jun 24, 2008

    sending a fax when transmission verfication report says busy/no response

  • Anonymous Nov 12, 2008

    fax always says busy no response

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  • 9 Answers

NG or poor line condition on the transmission report means that there is interference on the phone line.you need to double check the quality of the dial tone-if it static or clear.now,other interferences could be caused by other devices on the same line as your fax such as DSL modems.make sure first that you connect the brother machine directly to the walljack and try resending a fax.modem settings can be changed.e-mail me if you need that info

Posted on Nov 19, 2008

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I have a Brother mfc 290c. My problem is it won't send faxes, it keeps saying "no response, busy" I have a duet line. I have tried every combination in the book but still can't seem to find the solutions...


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If you get the "busy/no response" message it is because the fax machine does not get a response when it tries to dial out.
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Turn the Fax off and Uplug the Cable and Tried to connect it again




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1 Answer

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Very often this is caused by either the sender or receiver having VOIP phone service. Check this and if this is the case you need to set the baud rate to 9600.

Hope this helps!

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