Question about Canon imageRUNNER 3300 All-In-One Laser Printer

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Canon ir5055 does not scan to email

I've already added the scanners ip address to allow relay email via SMTP virtual interface on our exchange system.

What else can be configured on the scanner to make this happen.

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  • Anonymous Jan 22, 2009

    imageRUNNER 5570 will not auth with exchange 2007, havent found a solution yet.

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6ya6ya
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Posted on Jan 02, 2017

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SOURCE: Canon imageRUNNER 5000 scanner

yes it can if you have the scanner driver borad loaded in the machine

Thank You,

Mikey

Posted on Apr 06, 2008

  • 1 Answer

SOURCE: canon multipass 390

alarm is flashing and flashing put in cartridge even though I've put in both black and color new cartridges and reset both still won't print

Posted on Oct 26, 2008

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SOURCE: Imagerunner 2220i - Scan-to-email Configuration

http to the machine and its under general settings can't think of exactly where off the top of my head

Posted on Nov 03, 2008

ziraffa
  • 827 Answers

SOURCE: Scanning to email

Hi,
The all in one solution software you used in XP doen't work with Vista.

But you can still scan and copy by using Windows Photo Gallery.

1. Click on files tab at the top in Window Photo Gallery.
2. Click on import from camera or scanner.
3. Highlight your scanner icon (ie Canon MP620) then click import.
4. New scan window will popup, now you can preview or scan using this basic looking Vista utility.

Then just save it as a GIF or a JPEG and send it as an attachment.

Hope that helps.

Chris (ziraffa)

Posted on Jan 05, 2009

  • 1 Answer

SOURCE: Adding email address to an address book of a multifunction Canon

printer displays u163 col. What shall i do. thank you nick triptime5@aol.com

Posted on Feb 12, 2009

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2 Answers

On C35 bizhun get error when scan to email SCAN TX FAILED JOB CANCELLED any help?


your email settings got messed up... you need to go to pagescope (web interface) by typing the ip address in your webbrouser that is connected to the network and check the scan settings to see if mybe you missed something or if something has changed....

Oct 07, 2011 | Konica Minolta Konica Bizhub C353 Drum...

Tip

How To Enable SMTP SSL Port on Sharp Network Scanner


From time to time I will get an odd error when setting up scanning to email on a Sharp copier that says:

(SMTP-SSL) Port is disabled. Consult your system admin.

http://i.fixya.net25408640-smf2r4tpyjjq4h3ju4xuhwdx-5-0_0.png

I'll admit, this error had me puzzled the first few times I saw it, and I thought the problem was within the router, not in the Sharp printer. The first time I saw the error I worked around it and used an SMTP server that didn't require SSL. Since those servers are becoming more and more difficult to find lately, I decided to figure out why this error was being generated by my copiers. The solution was simpler that I originally thought it would be. It was in an area of the web interface that we technicians don't normally fumble around in, the security settings.

The Solution

If you're getting the "(SMTP-SSL)Port is disabled. Consult your system admin." error, here is the quick fix. Before we get started you'll need to know the Sharp copier's IP address. I'll assume you already know how to get into the web GUI if you're setting up scan to email, but if you don't know the IP address of the copier you can print a NIC page with this information on it.
Here is a YouTube video(with my monotone voice-over) on how to run through the procedure described below:


1. From the Sharp's IP accessed web interface first login as an administrator by clicking Login at the top right corner. The default administrator password is "admin" by default.

http://i.fixya.net25408640-smf2r4tpyjjq4h3ju4xuhwdx-5-2_0.png

2. Next, click Security Settings at the bottom of the left menu, then click Port Control underneath Security Settings.

http://i.fixya.net25408640-smf2r4tpyjjq4h3ju4xuhwdx-5-5.png

3. Scroll down on the Port Control page to find the Client Port area, then look for the SMTP-SSL option, enable it, then click submit at the bottom of the page.

http://i.fixya.net25408640-smf2r4tpyjjq4h3ju4xuhwdx-5-9.png

At this point you should be able to scan to email with an SMTP server that requires SSL. I'm not sure why this port setting is disabled from time to time, but at least it's a quick fix.

To verify your connection to the SMTP server click Network Settings on the left menu.
25408640-smf2r4tpyjjq4h3ju4xuhwdx-5-0_1.png

Scroll down to the SMTP section, and click Execute on the connection test. A popup will ask if you want to run the test with the displayed DNS servers, say OK, then you should have your successful reply.
25408640-smf2r4tpyjjq4h3ju4xuhwdx-5-2_1.png

In conclusion, this is a rare issue, but has a simple solution. If you'd like to lease a copier in Houston just request a quote or contact me. I'll get you fixed up quickly and I'll match or beat any price you've been given on a Sharp copier.

on Feb 09, 2015 | Sharp Office Equipment & Supplies

1 Answer

Unable to access mailserver from out side my office


I have no idea what firewall you are using. Your posting is lacking crucial detail and that makes this almost impossible to answer you. However, I use a Cisco 5520 in a Data Center and i Host my own Exchange server. This is what you have to do to allow inbound and outbound SMTP traffic in that type of environment.

name (Internal IP here) Exchange description Internal mail server

access-list Inside_access_in remark Allow internal Exchange Server to send SMTP email outbound.
access-list Inside_access_in extended permit tcp host (Internal IP Here) any eq smtp

access-list outside_access_in remark Allow external entities to send SMTP email to Exchange Server
access-list outside_access_in extended permit tcp any host (Public IP Here) eq smtp

Hope this helps you.
Brian

Jun 29, 2010 | SonicWALL NSA 3500 (01-SSC-7016) Firewall

1 Answer

I'm trying to figure out how to scan a document and send it to email using an IKON (Canon) imagerunner C3220 copier? Is this possible?


The following steps will allow you to send and receive E-mail: 1. Make sure you have all of your TCP/IP information set up (IP address, Subnet Mask, Gateway, DNS Server (if one), Host Name, and Domain name of your Domain) before you begin.
2. Enter into the Network Settings and Select E-mail/I-Fax.
3. If you are setting this up for SMTP (Simple Mail Transport Protocol) to send E-mail and I-Fax, enter the IP address or Fully Qualified Domain Name (FQDN) of your mail server in the SMTP Server section. For example: mail_server.organization.company.com. Then enter the email address that will be the default sender in the SMTP Address field.
4. If you use POP3 and want to receive e- imageRUNNER mail and I-Faxes, fill in the IP address or FQDN of your POP3 server and the account added for the imageRUNNER-iR. The password is optional and needs to be entered if set on the e-mail account of the imageRUNNER-iR. Set the POP interval (how often the machine will log in and check for mail).
5. Reboot the device.
* Note - AUTHENTICATION ISSUES -
-If the SMTP mail server requires authentication for sending email, enter Encryption/Authentication login information (SMTP authentication via a username and password).
- For the models that do not support SMTP authentication, the administrator will need to set up a SMTP Relay.

Apr 14, 2010 | Canon imageRUNNER C3220 Color Copier

1 Answer

We cannot scan to email from our Sharp AR-M237 Multi-function "Error[973]: Incorrect format for Primary SMTP Server." I am using all the settings for SMTP that I use everywhere else. HELP?-pjm


Model AR-M257 - I have several Sharp MFP devices at different locations and all are set up to scan through our email server using a special account I have just for this purpose. I have all of them setup using the external IP address of our Exchange server (not its name or FQDN) and I have firewall rules setup to allow SMTP from the WAN IP addresses of our different offices to the LAN IP address of the Exchange server. It worked at all the others but this one. I was getting the following error when trying to send a status message (under Log) from the device to my email account as a test: [error 973] incorrect format for primary smtp server. And when I tried to scan through our email server I would get "network error". However, a connection test succeeded. I had everything set correctly for SMTP and DNS but as I was trying anything I could to get it working I went to mDNS under Services and it was enabled. I disabled it and then I could get a status message to be sent to me and we could send a scan through our email server.

Apr 12, 2010 | Sharp AR-BC260 Color Copier

1 Answer

Scan to email gives server response error in home network. SMTP server tried by IP address and DNS name. Port 25 Authorisation POP for SMTP. The other authorisation types give a network error straight...


I've just discovered that Ricoh's built in software only works if your SMTP server sends out without picking up password or authentication.
Having same issue and it worked fine when it was behind corporate firewall with the same connection settings (IP address) as the SMTP server.
Once I changed web hosting - it won't recognize the SMTP server or any authentication methods. According to IKON (Ricoh support for the USA) - your SMTP server has to have "relay exception"

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1 Answer

How do I scan a document to send as an attachment via email on Canon ImageRunner 1023iF


First your company must have a e-mail server.Enter the server ip address in the smtp server address in the additional funcktion,system settings,network settings page untill you get the smtp server address.

Nov 03, 2009 | Canon imageRUNNER 1023iF Black and White...

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How do i set SMTP setting in canon imagerunner C3170i


press add func button press system settings press network settings scroll to the bottom press email settings smtp settings can be entered on this screen along with email address will only work if you have an exchange mail server

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3 Answers

I need to scan to email using the c353 konica Minolta. I used the same settings that the copier has that is working, but this one i set up won't scan to email.


This are the the information you need to setup scan to email and maybe you know how to access the web browser to setup the network. first you need to know the smtp host name or ip address, second you must create a valid email address for the copier. To access the web browser input the ip addrress and press enter click administrator and the password is 12345678 or 8 zeros. there are tab system info print, scan and network. click the the scan tab. choose scan to email first thing you will see enable scan to email smtp ip address or host name. enter the right smtp. witch this you can get to your mail server. do not change the port # and that is 25. Input administrator email address and the machine email address and turn on the authentication enter your user id and a password iof there is any.

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