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Canon ir5055 does not scan to email

I've already added the scanners ip address to allow relay email via SMTP virtual interface on our exchange system.

What else can be configured on the scanner to make this happen.

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  • Anonymous Jan 22, 2009

    imageRUNNER 5570 will not auth with exchange 2007, havent found a solution yet.

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6 Suggested Answers

  • 82 Answers

SOURCE: Canon imageRUNNER 5000 scanner

yes it can if you have the scanner driver borad loaded in the machine

Thank You,

Mikey

Posted on Apr 06, 2008

  • 1 Answer

SOURCE: canon multipass 390

alarm is flashing and flashing put in cartridge even though I've put in both black and color new cartridges and reset both still won't print

Posted on Oct 26, 2008

  • 25 Answers

SOURCE: Imagerunner 2220i - Scan-to-email Configuration

http to the machine and its under general settings can't think of exactly where off the top of my head

Posted on Nov 03, 2008

ziraffa
  • 827 Answers

SOURCE: Scanning to email

Hi,
The all in one solution software you used in XP doen't work with Vista.

But you can still scan and copy by using Windows Photo Gallery.

1. Click on files tab at the top in Window Photo Gallery.
2. Click on import from camera or scanner.
3. Highlight your scanner icon (ie Canon MP620) then click import.
4. New scan window will popup, now you can preview or scan using this basic looking Vista utility.

Then just save it as a GIF or a JPEG and send it as an attachment.

Hope that helps.

Chris (ziraffa)

Posted on Jan 05, 2009

  • 1 Answer

SOURCE: Adding email address to an address book of a multifunction Canon

printer displays u163 col. What shall i do. thank you nick triptime5@aol.com

Posted on Feb 12, 2009

  • 89 Answers

SOURCE: scanner installation

Press Discover. This should find your copier. Alternatively on machine go to Additional Functions > System Settings > Network Settings > TCP/IP settings > IP Address. Should see IP address there.
Read the manual included with Canon Network ScanGear Tool. You need to have a networked copier.

Posted on Jul 17, 2009

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1 Answer

I'm trying to figure out how to scan a document and send it to email using an IKON (Canon) imagerunner C3220 copier? Is this possible?


The following steps will allow you to send and receive E-mail: 1. Make sure you have all of your TCP/IP information set up (IP address, Subnet Mask, Gateway, DNS Server (if one), Host Name, and Domain name of your Domain) before you begin.
2. Enter into the Network Settings and Select E-mail/I-Fax.
3. If you are setting this up for SMTP (Simple Mail Transport Protocol) to send E-mail and I-Fax, enter the IP address or Fully Qualified Domain Name (FQDN) of your mail server in the SMTP Server section. For example: mail_server.organization.company.com. Then enter the email address that will be the default sender in the SMTP Address field.
4. If you use POP3 and want to receive e- imageRUNNER mail and I-Faxes, fill in the IP address or FQDN of your POP3 server and the account added for the imageRUNNER-iR. The password is optional and needs to be entered if set on the e-mail account of the imageRUNNER-iR. Set the POP interval (how often the machine will log in and check for mail).
5. Reboot the device.
* Note - AUTHENTICATION ISSUES -
-If the SMTP mail server requires authentication for sending email, enter Encryption/Authentication login information (SMTP authentication via a username and password).
- For the models that do not support SMTP authentication, the administrator will need to set up a SMTP Relay.

Apr 14, 2010 | Canon imageRUNNER C3220 Color Copier

Tip

How To Enable SMTP SSL Port on Sharp Network Scanner


From time to time I will get an odd error when setting up scanning to email on a Sharp copier that says:

(SMTP-SSL) Port is disabled. Consult your system admin.

http://i.fixya.net25408640-smf2r4tpyjjq4h3ju4xuhwdx-5-0_0.png

I'll admit, this error had me puzzled the first few times I saw it, and I thought the problem was within the router, not in the Sharp printer. The first time I saw the error I worked around it and used an SMTP server that didn't require SSL. Since those servers are becoming more and more difficult to find lately, I decided to figure out why this error was being generated by my copiers. The solution was simpler that I originally thought it would be. It was in an area of the web interface that we technicians don't normally fumble around in, the security settings.

The Solution

If you're getting the "(SMTP-SSL)Port is disabled. Consult your system admin." error, here is the quick fix. Before we get started you'll need to know the Sharp copier's IP address. I'll assume you already know how to get into the web GUI if you're setting up scan to email, but if you don't know the IP address of the copier you can print a NIC page with this information on it.
Here is a YouTube video(with my monotone voice-over) on how to run through the procedure described below:


1. From the Sharp's IP accessed web interface first login as an administrator by clicking Login at the top right corner. The default administrator password is "admin" by default.

http://i.fixya.net25408640-smf2r4tpyjjq4h3ju4xuhwdx-5-2_0.png

2. Next, click Security Settings at the bottom of the left menu, then click Port Control underneath Security Settings.

http://i.fixya.net25408640-smf2r4tpyjjq4h3ju4xuhwdx-5-5.png

3. Scroll down on the Port Control page to find the Client Port area, then look for the SMTP-SSL option, enable it, then click submit at the bottom of the page.

http://i.fixya.net25408640-smf2r4tpyjjq4h3ju4xuhwdx-5-9.png

At this point you should be able to scan to email with an SMTP server that requires SSL. I'm not sure why this port setting is disabled from time to time, but at least it's a quick fix.

To verify your connection to the SMTP server click Network Settings on the left menu.
25408640-smf2r4tpyjjq4h3ju4xuhwdx-5-0_1.png

Scroll down to the SMTP section, and click Execute on the connection test. A popup will ask if you want to run the test with the displayed DNS servers, say OK, then you should have your successful reply.
25408640-smf2r4tpyjjq4h3ju4xuhwdx-5-2_1.png

In conclusion, this is a rare issue, but has a simple solution. If you'd like to lease a copier in Houston just request a quote or contact me. I'll get you fixed up quickly and I'll match or beat any price you've been given on a Sharp copier.

on Feb 09, 2015 | Sharp Printers & Copiers

1 Answer

We cannot scan to email from our Sharp AR-M237 Multi-function "Error[973]: Incorrect format for Primary SMTP Server." I am using all the settings for SMTP that I use everywhere else. HELP?-pjm


Model AR-M257 - I have several Sharp MFP devices at different locations and all are set up to scan through our email server using a special account I have just for this purpose. I have all of them setup using the external IP address of our Exchange server (not its name or FQDN) and I have firewall rules setup to allow SMTP from the WAN IP addresses of our different offices to the LAN IP address of the Exchange server. It worked at all the others but this one. I was getting the following error when trying to send a status message (under Log) from the device to my email account as a test: [error 973] incorrect format for primary smtp server. And when I tried to scan through our email server I would get "network error". However, a connection test succeeded. I had everything set correctly for SMTP and DNS but as I was trying anything I could to get it working I went to mDNS under Services and it was enabled. I disabled it and then I could get a status message to be sent to me and we could send a scan through our email server.

Apr 12, 2010 | Sharp AR-BC260 Color Copier

1 Answer

Scan to email gives server response error in home network. SMTP server tried by IP address and DNS name. Port 25 Authorisation POP for SMTP. The other authorisation types give a network error straight...


I've just discovered that Ricoh's built in software only works if your SMTP server sends out without picking up password or authentication.
Having same issue and it worked fine when it was behind corporate firewall with the same connection settings (IP address) as the SMTP server.
Once I changed web hosting - it won't recognize the SMTP server or any authentication methods. According to IKON (Ricoh support for the USA) - your SMTP server has to have "relay exception"

Feb 20, 2010 | Ricoh Aficio SP C222SF All-In-One Laser...

1 Answer

How do I scan a document to send as an attachment via email on Canon ImageRunner 1023iF


First your company must have a e-mail server.Enter the server ip address in the smtp server address in the additional funcktion,system settings,network settings page untill you get the smtp server address.

Nov 03, 2009 | Canon imageRUNNER 1023iF Black and White...

2 Answers

How do i set SMTP setting in canon imagerunner C3170i


press add func button press system settings press network settings scroll to the bottom press email settings smtp settings can be entered on this screen along with email address will only work if you have an exchange mail server

Oct 29, 2009 | Canon imageRUNNER C3170I Color Copier

3 Answers

I need to scan to email using the c353 konica Minolta. I used the same settings that the copier has that is working, but this one i set up won't scan to email.


This are the the information you need to setup scan to email and maybe you know how to access the web browser to setup the network. first you need to know the smtp host name or ip address, second you must create a valid email address for the copier. To access the web browser input the ip addrress and press enter click administrator and the password is 12345678 or 8 zeros. there are tab system info print, scan and network. click the the scan tab. choose scan to email first thing you will see enable scan to email smtp ip address or host name. enter the right smtp. witch this you can get to your mail server. do not change the port # and that is 25. Input administrator email address and the machine email address and turn on the authentication enter your user id and a password iof there is any.

Jun 12, 2009 | Konica Minolta bizhub 350 All-In-One Laser...

5 Answers

I get an SMTP error when i try to emali from my Xerox Workcentre M20i. What can i do to scan or e-mail without being directly connected to the printer via parallel port or USB?


That is not true i work as a IT Spec for the Kentucky Army National Guard and we have over 20 M20I series printers in which we have set up to scan to email. None of these printers are hooked up directly to the computer and they all have the ablity to scan to email. if you printer dose not seem to have the ability they you will probally just need to update the os. Here are the steps to get it set up.

  1. Connect the printer to the network
  2. Print a network config sheet
  3. use IE to connet to the web based interface useing the printers IP
  4. Click on the properties tab
  5. hit the little plus sign by connectivity
  6. do the same with protocols
  7. find and click on smtp server
  8. add ip address in the ip address and if your server requires athenticating type in the user name and password
  9. if for some reason the maxium message size has undefined then you will need to complete reset the printer or you will get an error it needs to have options that can be selected.
  10. now go to services
  11. then email settings
  12. select apropriate modes and the default from address
  13. if you want to set permissions to the device you can do so under user authintcation
  14. you can also set up the LAB and GAB
Note:
some web sites may not allow you to suer this function one alternitive is to set up a local smtp server on your network and create a mail box for yourself then you will just need to put your smtp server address in the instructions listed in step 8. I hope this helps.

Jan 28, 2009 | Xerox WorkCentre M20i All-In-One Laser...

1 Answer

Lanier LD 024c


You need to check the DNS server. Press user tools, system settings, interface settings. This screen will display IP address settings. There is a DNS selection. Put the Ip address for the DNS in there. (obtain by, Windows desktop screen, Start, run, type cmd in the input box, enter, at the prompt, type ipconfig /all. it will bring up your settings. write down the DNS setting.)

Now, your SMTP server setting can be obtained by going into your Email account settings. There will be a spot for servers. If you are using Microsoft exchange server, you can use the server name or its IP address. Otherwise, it will be your ISP email server setting. You can just call your ISP and get the outgoing server name. Once obtained, go into user tools. system settings, file transfer and plug in into the SMTP option. I think if I'm not mistaken, there is a connection test there as well. (The 024 might be too old to have that) That should do it. You may need to enter in a email name and password for athentication.

If you have any problems, you can call the Lanier help desk too. 800-424-1573

Apr 14, 2008 | Printers & Copiers

4 Answers

Can not make bizhub c252 scanning trough e-mail feature


with scan to Email on this machine you need a mail server that is local with ftp scanning you need IIS running on either XP Pro or server OS SMB Scanning can be done but only if you are using an eithernet connection which one of these do you want do to do

Sep 20, 2007 | Konica Minolta bizhub C250 All-In-One...

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