Question about Canon imageRUNNER 3300 All-In-One Laser Printer

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Faxing Long Distance

Can fax local but not long distance

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Check the facsimile guide.
Additional Functions > System Settings > Communication Settings > Pin Code Access.
Turn it on as an option.
Hope this helps.

Posted on Jul 17, 2009

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Hi,

To my knowledge, if the unit can send a fax message to another fax machine then it is safe to assume that there is nothing wrong with the fax.

Perhaps your problem may be more related to the type of phone subscription that you may have. Some phone providers have subscription for local calls only and restricted long distance. Alternately, there are some phones that would need a series of numbers to be pre-dialed before long distance access is granted.

Pls check with your local phone company. Additionally, you can try by calling long distance using your regular phone and see if it works. If it does, then long distance restrictions has been imposed/enabled in your Canon 3300. The procedures are better explained in the users manual. A copy of the user's manual for Mac users is here, all other downloads including those for Windows, is here.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Posted on Mar 18, 2008

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