I have broadband with virgin media
i have a motorolla surfboard modem, and then a ethernet cable, connected to the wan port of the belkin router
i can only connect 1 computer upto the network any anyone time, even if its wired or wireless, or a mix
when running a ipconfig, it shows my default gateway as the motorolla, and the motoralla doesnt support nat or dhcp, but the belkin router should be dishing out the internal ip addesses anyway
i cant log into the belking router when connected via the surfboard, i can only access the surfboard, i can access the belkin when i have only the belkin connected, but in the router settings i cannot find out how to turn on nat or anything
when one computer connects to the network, its fine, when anything else connects it gives the limited or no connectivity problem, caused there not getting the ip address from the router
any help on this matter would be great, thanks in advance
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The Cable modem must be disconnected from the computer. You cannot use USB and Ethernet at the same time.
1. Turn off power to the Cable Modem and the Netgear Router. Do the same with the computer. 2. Connect an ethernet cable from the modem to the router's WAN (Internet) port. 3. Connect another ethernet cable from one of the remaining 4 LAN ports on the router to the computer's ethernet port.
4. Now power on the Cable Modem ONLY. Wait for the modem to sync up with your service provider 5. After about 2-5 minutes power up the router and wait about 1-2 minutes. 6. Now power on your PC.
Check and see if you have internet access. If not you may have to uninstall any cable modem software related to USB connection. if this is the case, then you may have to repeat steps 4-6.
Since most cable internet providers do not use proprietary connection settings, your internet connection should be up and running without changing any settings in the router or modem.
If this does not resolve your issues, we can continue to work with you.
Hey, connect a network (straight through cable) from the blue socket on the modem to the WAN socket on your router (This socket will be split away from the other 4 on the router), then turn on your router 1st then modem.
Hi Sherry - The etherport port on your modem should be connected to the WAN port on your router. You then connect your pc to one of the 4 ethernet ports on the router. If this answers your question PLEASE rate this as fixed. If you need more help just add a comment and I'll be happy to assist you further. Thanks.
To physically install the router
Step 1: Connect the power adapter Connect the power adapter to the router and plug it into an electrical outlet not controlled by a wall switch. Step 2: Connect the router to the computer Disconnect the ethernet cable that is connecting the broadband modem to the network adapter in the computer. Connect the ethernet adapter in the computer to one of the LAN ports on the router. Step 3: Connect the router to the modem Connect the ethernet port on your broadband modem to the WAN port on the router. Step 4: Check link lights and connections Check the front of the router to make sure the Power, WAN and LAN1 lights are on.
Let me verify your network configuration with you. You have your modem connected to the WAN/Internet port of your router via an ethernet cable and then your PC connected to your router via another ethernet cable, correct?
If this is your setup, then try this:
Unplug the power cord from the modem & router
Plug the power cord into the modem and wait for it to boot up (most modems have an "Internet/Connection" light to indicate they are connected to the ISP)
Plug in the power to the router, wait for it to complete the bootup process (usually when the lights stop flashing it's done), and see what happens.
Connect the modem to the WAN port of the router, then connect the computer that was connected to the cable modem to any port on the router. After you recieve an address from the router you will then connect to the belkin setup page. go to IE and connect to 192.168.2.1 I think the belkin routers password is blank. After going to the setup page on IE you will go to the mac address clone, click clone computer address. Then reboot the router, or renew the wan dhcp. Good luck.