I have broadband with virgin media
i have a motorolla surfboard modem, and then a ethernet cable, connected to the wan port of the belkin router
i can only connect 1 computer upto the network any anyone time, even if its wired or wireless, or a mix
when running a ipconfig, it shows my default gateway as the motorolla, and the motoralla doesnt support nat or dhcp, but the belkin router should be dishing out the internal ip addesses anyway
i cant log into the belking router when connected via the surfboard, i can only access the surfboard, i can access the belkin when i have only the belkin connected, but in the router settings i cannot find out how to turn on nat or anything
when one computer connects to the network, its fine, when anything else connects it gives the limited or no connectivity problem, caused there not getting the ip address from the router
any help on this matter would be great, thanks in advance
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First step is to make sure if the modem is working. Connect your computer directly to modem with ethernet cable and see if you can log on to internet! if yes
next step connect modem to your router's WAN port with an ethernet cable and then connect your computer to one of the LAN ports of router with ethernet cable. Power down all devices and power up modem first wait until all lights are on and then router wait until all lights are on then your computer! 9 out of 10 times this works! try good luck!!
Hey, connect a network (straight through cable) from the blue socket on the modem to the WAN socket on your router (This socket will be split away from the other 4 on the router), then turn on your router 1st then modem.
If the modem is actually passing out DHCP, then you have to connect the modem to the router 4 port lan side and not the wan port. Give the router a static ip like 192.168.1.2 and you can talk to it and configure the wireless features.
Hi Sherry - The etherport port on your modem should be connected to the WAN port on your router. You then connect your pc to one of the 4 ethernet ports on the router. If this answers your question PLEASE rate this as fixed. If you need more help just add a comment and I'll be happy to assist you further. Thanks.
Let me verify your network configuration with you. You have your modem connected to the WAN/Internet port of your router via an ethernet cable and then your PC connected to your router via another ethernet cable, correct?
If this is your setup, then try this:
Unplug the power cord from the modem & router
Plug the power cord into the modem and wait for it to boot up (most modems have an "Internet/Connection" light to indicate they are connected to the ISP)
Plug in the power to the router, wait for it to complete the bootup process (usually when the lights stop flashing it's done), and see what happens.
Connect the modem to the WAN port of the router, then connect the computer that was connected to the cable modem to any port on the router. After you recieve an address from the router you will then connect to the belkin setup page. go to IE and connect to 192.168.2.1 I think the belkin routers password is blank. After going to the setup page on IE you will go to the mac address clone, click clone computer address. Then reboot the router, or renew the wan dhcp. Good luck.