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First of all dirty rollers are not the cause of your problem as long as the printer is picking up the paper. Black marks or streaks on a DELL 1700 series printer are usually caused by the drum assembly which, in this model, is separate from the toner cartridge. There is no repair, you need to replace the drum assembly and perform the drum reset procedure. In very rare cases a buildup of residual toner on the fuser can cause marks as well, but I have never seen this on a DELL printer. To replace the drum: 1. After removing the paper tray, open the front of the printer. 2. Remove the toner cartridge by pushing down on the black release tab and pulling the toner up and out of the printer. 3. Pull the drum assembly straight out of the printer using the blue plastic handle. 4. Carefully unpack the new assembly and install in the printer. Be careful not to touch the photo-sensitive roller underneath. 5. Reinstall the toner cartridge, close the printer and insert the paper tray. 6. Perform the drum reset procedure exactly as follows:
power off and open front door hold down the continue button as you power on printer leaving front door open when error light comes on release continue and close front door. toner low, load paper, ready, and continue will all be lit. press cancel slowly 4 times or until just toner low lights up. each time you press cancel, the light sequence should change when just toner low is lit, press and hold continue button until lights cycle up and down in sequence. release continue.. toner low will be lit again turn printer off, wait 10 secs or so and then back on press continue button to print off settings page and check under cartridge information, photoconductor value is 0K (zero)
The drum has come to the end of its life. You should replace the drum assembly and reset the drum counter. Here is the procedure:
power off and open front door
hold down the continue button as you power on printer leaving front door open
when error light comes on release continue and close front door.
toner low, load paper, ready, and continue will all be lit.
press cancel slowly 4 times or until just toner low lights up. each time you press cancel, the light sequence should change
when just toner low is lit, press and hold continue button until lights cycle up and down in sequence.
release continue.. toner low will be lit again
turn printer off, wait 10 secs or so and then back on
press continue button to print off settings page and check under cartridge information, photoconductor value is 0K (zero)
The light next to the lightbulb on the printer Toner low/replace PC kit. The printer is ready to receive and process data. In addition, the toner in the toner cartridge is getting low.
? Press continue button to clear message and continue processing job.
? Remove the toner cartridge. Gently shake the toner cartridge from side to side and front to back several times to redistribute the toner, and reinsert it. Repeat this procedure multiple times. If the print remains faded, replace the toner cartridge.
For further assistance, please contact Lexmark Technical Support
Enter the printer's Configuration Menu. To do this:
Turn off the printer.
Open the front cover
Press and hold the Continue () button.
With the front cover open and the Continue button pressed down, power on the printer.
Hold the Continue button until all the lights cycle.
When just the Error light (!) is
displayed, close the front cover. The top four lights of the operator
panel should come on, indicating that the printer is in configuration
Print the Configuration Settings page. To do this:
Press and hold the Continue () button until all of the lights flash. This page lists the functions within the Configuration Menu.
The functions are the non·indented items listed along the left edge of
the page (along the bottom as printed from printer). They are also
Save this page for possible later use.
Reset the photoconductor page count as follows:
Press and release the Cancel button () to move sequentially from one menu item to another. NOTE: If you get lost, you can press and hold the Cancel button to jump to home state (top four lights on).
Press and release the Cancel button until the Toner Low () light is the only light left on.
Press and hold the Continue button until all of the lights flash.
Then release the button. When the Toner Low light is once again the only light left on, the photoconductor page count should be reset to zero.
Return the printer to normal mode. To do this:
Power it off for five seconds and then turn it back on.
Print a menu settings page. To do this:
When the Ready () light is on, press the Continue button once. The Ready light will begin flashing and one or two pages will print out.
Check the photoconductor reading on the menu settings page. To do this:
Look for a section labeled Cartridge Information and locate the word Photoconductor under that heading.
Confirm that the photoconductor level reading is OK or close to 100%.
If the photoconductor reading is low, try printing 10 - 20 pages.
Print the menu settings page(s) again. Confirm that the photoconductor level reading is OK or close to 100%.
If the photoconductor reading is still low, refer to the Configuration Settings page you printed in Step 2.
Confirm that Reset Photoconductor Counter is listed on the page. Also confirm that the light sequence for the photoconductor counter is the Toner Low light.
If the light sequence is correct, try repeating this
entire procedure again from the beginning to reset the counter once
If a different light sequence is listed for the
photoconductor counter, repeat the procedure but this time, instead of
stopping at the Toner Low light (Step 3.2), press the Cancel button until the operator panel shows the light sequence that corresponds to the one listed on the Configuration Settings page. Continue with the remainder of the procedure as before to reset the counter again.
If the photoconductor reading is still low after
the page reset procedure has been performed twice, the printer may
Look through the menus on the printer for a setting for "Low Toner" -- the choices of what to do are usually either "continue" or "stop" or something similar (my 2430DL has this option setting) -- set this option to "Continue". My 15 year old HPs also have a similar setting. However, this will keep it printing when the black runs out, so you will need to check your print production run visually as you go along to make sure the quality is what you need