Unable to get network connection working - on printer settings report Ethernet Settings show as Unknown (Auto). Printer works fine on USB but does nothing when connected via ethernet cable - lights do not even flash on router to show there's a connection between the two
First of, the ethernet must be 'on'. If dhcp available, set it to auto (or dhcp.. anyways..) and let it reboot, just in case :)
if not, try setting the IP-setting yourself. They should be somewhat similar to the settings on your local computer(s).
To add the printer to your computer, select 'Local' printer and specify 'tcp/ip' as which port its connected to. In the new window the ip to the printer should be entered. :) (at least for XP this is..)
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Test the wireless connection Print the wireless test report for information about the printer wireless connection. The wireless test report provides information about the printer status, hardware (MAC) address, and IP address. If the printer is connected to a network, the test report displays details about the network settings.
To print the wireless test report 1. From the printer control panel, touch (Wireless), and then touch Settings. 2. Touch Print Reports 3. Touch Print Wireless Test Report.
1.Position the printer near your wireless network's router. Plug an Ethernet cable into the Ethernet port on the back end of the printer. Run the other end to any of the numbered ports on the back side of the router. Press the "Print Report Page" button on the printer.
2.Navigate to the setup page listed on the report page and click the tab labeled "Networking."
3.Scroll to the "Connections" heading and click "Wireless." Navigate to the tab labeled "Wireless Setup." Click the "Start Wizard" button.
4. Follow the prompts to connect the HP 1012 to your wireless network. Click "Finish" and close the browser.
5.Open the "Start" menu and navigate to "Network." Choose the "Add a Printer" option. Click "Add a network printer."
6. Click "HP Laserjet 1012" and choose "Next" and "Finish" to access the printer through your computer's wireless connection. Repeat the process of adding the printer on any other computers on the wireless network.
Please follow these steps and let me know if it works or not
When you disconnect an Ethernet cable from the printer, wireless network will be enabled. On the other hand, when the Ethernet cable is connected to the printer, wired network is enabled.
If you press the Go button for approx. 13 seconds,
the network setting page will be printed out. Then release the Go
button, wired network will be switched to wireless network even if the
Ethernet cable is still connected.
You can then verify your network settings and change between wired and wireless setups.
The printer driver needs to be installed and the printer port changed from LPT1 or USB to a TCP/IP port.
Please refer to my tip on Setting up HP network printer. the principles are the same for setting up network printers with a print server.
All of the following is done on the Printer, not your computer keyboard. Press the printer's Menu button. Then press the down arrow until Configure appears. Press return. Press the down arrow until Reports appears. Press Return. Press the down arrow until Printer Settings appears. Press return again. You will now get a report sheet printed which will include the Total number of sheets printed, the total Colour sheets and the total B/W sheets plus other information.
It will not work to directly connect a network cable directly from the network port of the printer directly to your computer. You will have to use a cross-over cable and configure your TCP/IP settings manually. However, to utilize network printing and have internet access, you will want to get a router and connect your modem to the ethernet port of the router, then a network cable from pc to switch port on router, and a network cable from printer to a differnt switch port on router. Most consumer routers have a built in 4-port switch, so that should allow enough connections. You may want to consult a local IT company or Ricoh dealer for the rest of the setup. This will allow the framework for network printing and/or scanning.
If the unit states check network connection:
Check the network settings: additional functions, report settings, network, user data list, yes. Check the settings shown here. update and power cycle the unit if needed. You much power cycle after changing IP settings.
Examine the network cable. Look for link lights on the unit and where it connects to the network. Consider also taking the network cable and plug it into another device. If the other device cannot access your network, you know that it is the network side. If the other device works fine, you know that you have an issue on the copier.
Please have a look if you have Dell 1700 series laser printer. Please follow the instruction bellow to reset printer to factory default: 1. Power Off the Printer from the back switch from the back 2. Open Front cover 3. Hold Down “Continue” & “Cancel” button while turning printer on