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[Mute /Auto Answer] is a dual function button.
Mute flashes when it is on and Auto Answer lit solid. Both of these features toggle on and toggle off. Auto Answer will turn on and off during the on-hook condition. Mute is employed during call.
If these lights are not associated with the Mic working, you may have a bad set.
I don't think you can mute this phone. Please check out both websites. The first site is the instructions. The second is the manufacture instructions. I hope this helps. Sorry I could'nt help more.