- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The problem why you cannot hear the person you are talking to with the one at the top front(the main earpiece) is that the front earpiece of your phone is bad that is you cannot hear anything unless you put it on speaker.
All you need to do is to replace the front earpiece of your phone and you will see that you will hear when you are talking to anyone.
Change the front earpiece as advice and you see that you will hear your conversation when calling or receiving calls.
The other post refers to the process that allows you to use speaker only, instead of automatically selecting earpiece. Unfortunately, this will not resolve your issue, as it appears that your earpiece has a loose connection and must be repaired, or you can continue to use speakerphone, bluetooth (if capable), or wired headset.
The speaker phone and music uses a different speaker. You have a bad earpiece or connections to the main board via the gold plated fingers. This is a simple repair done by any shop. They should have used ones from dead phones laying around and charge you for the labor. If you are mechanically inclined, go to Howard's Forum and enter your question for description and photos on how to disassemble your model. You will need a T-6 Torx screwdriver.
There could be a short in the earpiece. This can be fixed at a repair center if they are stocked with the right parts. If not they can still check out the phone and see if it is eligible for an exchange.
If you can find a dealer willing to replace the earpiece (preferably from a used "junk" phone, so it won't cost too much), you should be able to get it fixed for a reasonable price. Otherwise, start drooling at the new phones.