I have a Candy AQ1000 Compact washer, yesterday the circuit it was attached to in the house tripped out as it started it's cycle and since then it hasn't been working. When I try to start it I can hear the water entering the drum but then nothing else happens. I have then opened the washer and found that the water hasn't drained out and is sitting in the bottom of the drum. I have opened the screw/valve thing at the front bottom right of the machine to let this water out so that it wasn't sitting there but the machine just doesn't seem to want to get into the cycle. Is there anything you could suggest that might be the problem that I can fix? Thanks, Mike
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Are there any lights on at the washer? If not check the washer circuit breaker in your house main circuit breaker/service panel. If it is tripped reset it and try start button again. If it trips again you need a service call. If there are lights on try turning the washer main knob to off and unplug the washer from the wall outlet...wait 10 seconds then plug in and try start button again.
The very likely reason the breaker trips only on spin is because the tub bearing is locked up on the washer since it is locked up its causing way excessive friction at the motor which causes the breaker to trip.Can you rotate the tub by hand or does it seem really hard to rotate by hand indicating that the tub is ceased up due to the tub bearing??
Has short circuit some part try disconnecting wires to the Heating element as this is common ,Could also be several other this , process of Elimination to locate this problem .happy new year from Glasgow.
The ground not being connected does not tirp thr gfi. The gfi senses the current between the two legs it will trip when the current returning to ground (neutral) exceeds 5mili amps. This is for personal protection. If you have a gfi circuit breaker disconnect the black wire from the breaker, if it does not trip you likely have a groung fault in the washer. If you have a dryer or other metal object that is grounded (Bonded) you may get a shock from it, also standing (barefoot) on a concrete floor may cause the same. ( bonded is a gronded conductor that attaches all metal parts of a electrical curcuit together) a hot lead goes to ground is a dead short and will trip any breaker.
It's possible that the current rating of the MCB is too low to run your washing machine PLUS all the devices plugged into the other sockets on the same circuit. If possible, try plugging in the washing machine on a circuit with fewer or no other appliances plugged in. MCB's are much faster tripping than circuit breakers and are rated to trip at the current rating on them. Circuit breakers, may carry a current slightly over the rated current which may be why it never happened before. The permanent solutions (if the overloaded circuit is the problem) would be to install a circuit solely for the washer and dryer or install a MCB with a higher current rating. The latter solution is not practical, however, since an overload on lower power devices may never reach the current rating of the MCB creating a hazardous shock potential.
Click on "Candy" (below FIXYA) on this website, type in your model No & search. You will get a shortlist; click on your model,below the page u will get Manual/Guides. Click on the blue, you have your manual on line.
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