It could be 1 of 3 issues:-
1) You have to be within about 2 metres of the subject, press the photo button half way and then pause for a half second to allow the camera to measure distance and light, then continue until the photo is taken.
2) Make sure all your settings are on Auto and try again. It may be
currently set to a specific scene setting which is distorting your
photos.
3) It may require a firmware upgrade. That will involve going to the
Sony website, following links to support/downloads and checking to
see if there's an update for your camera.
SOURCE: Falsh!
Here is a link to the manufacturers link to the manual. Click the one called Operating Instructions. http://esupport.sony.com/US/perl/model-documents.pl?mdl=DSCP41&LOC=3 Look on page 29, this will tell you how to operate the flash. Hope this helps.
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