Question about Dell (0Y435) Internal 24x CD-ROM Drive

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Problem with CD/DVD drive

I am facing a problem with my CD/DVD drive that it does not work. That is, when i plug it sometimes my pc is able to detect my drive and sometimes it is not. If it is able to detect the drive it can't read cd. How can i solve my problem?!

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U need to run a full virus scan, if it dosen't work u need to reinstall your operating system

Posted on Mar 18, 2008

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Hi ,
if you still have the issues with the CD/DVD drive then follow these steps , it will certainly resolve your issues.

1. click on start , click on run and in the run box tyoe the following command " regedit " ( Note donot include quotations) and then click on OK.

2. it will open a new window called registry editor , in that in the left pane you will find 6 folders .

3. Click on the + sign beside the folder name HKEY-LOCAL_MACHINE, it gets expanded , look for the folder called SYSTEM , click on the + sign to the left of it.

4. Look for the folder called " CURRENT CONTROL SET " click on the + sign .

5. look for the folder called " CONTROL "click on the + sign .

6. Look for the folder called " CLASS "click on the + sign .

7. Look for the folder calledProblem with CD/DVD drive - moz-screenshot-1.jpg "{3D36E965-E325-11CE-BFC1-08002BE10318}" click on the folder and in the right pane you will find the Entry " LowerFilters " right click on that and then select the option delete and then restart your computer and this will resolve your issue...

Posted on Apr 21, 2008

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Posted on Jan 02, 2017

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Note the setting before removing.Usullay ithe default is pin one and pin two.

One oher thing that you can do is to update the bios version
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Here are two links below for bios update try this

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If it open that's means the power supply is ok

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Open "My computer" windows and select the CD drive . "Right click" onthe CD drive.You will get a pop up windows with the "Eject" option.

If it open that's means the power supply is ok

2. If the DVD drive is not showing on my computer windows or the DVD is not detect the CD/DVD disk

To fix the problem we need to delete the UpperFilters and LowerFiltersregistry key for more details about the troubleshooting step please follow the below link.
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3. After follow the above steps if you still face the same problem then need to contact the local hardware vendor.

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