Press the "2" button on the remote while pressing & holding the stop button on the device, something like OP 86 will come up on the lcd display, repeat the same procedure and press "enter" afterwards, the device should restart and the problem should be solved.
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run yellow cable from xbox to TV vide input for picture!, now run the red/white cables to AUX ibput on the RCA and push function till you see aux and poof, you got Video on the tV and audio from the surround sound.
Connect the RCA cables ( red, white, yellow cables) to the necessary jacks o the DVD player and tv..the DVD player should have an "AUX" input amongst the other inputs eg DVD,USB etc..this allows you to play sound from the TV through the DVD HT
I had exactly the same problem.
I run a repair center in cape town and one was given to me as LG wanted some ridiculous price to swop complete pcb's...long story short, mine was the 4 pin high current 12 volt regulator on the power supply pcb, it was at 5.3-6.3v. the number is KIA78P
R12P. SIMPLE FIX.
I AM LOOKING FOR A LOADER FOR THE HT-502 AS MYNE WONT READ DVD, TRIED SETTING THE LASER PUT NO GO, LG WANT R750, IT COST R250 A FEW YEARS BACK, ANY INPUT FOR A SUPPLIER AT AN AFFORDABLE PRICE WILL BE WELCOME.
As for the sound, there are some players that has different volume controls for each speaker, so check the volume of the speaker through your remote.
Or maybe the sound I.C of the player is bad.
You might just loose the Player with a screw driver and you may probably see what's wrong with it and if you don't, couple it back and put it on, don't be surprised to see your player working properly.
My Samsung player hung such that no button functions. What I did was just to loose it and clean the inside and by the time I coupled it back, it started working perfectly up till now.
Note that this could only work if the player is not having any major fault.
Check the cable between the media centre and bass module for signs of damage (if its buried in the wall / under the floor and you can't check it, assume it could be damaged).
however, this sounds like a fault with the Digital Analogue Converter - this coverts the digital audio on a disc to analogue information the amplifer can use to produce sound. Contact your retailer for exchange / repair.....
Check the TV audio output setting. There may be 3 settings for audio output. Fixed/variable/none. Try all of the settings, and see if you get your audio back. If not, try a different cable between the TV and DVD player. I suspect this is a red/white RCA audio cable.