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DVD PLAYER My DVD player cannot read DVD,it can only read CD's

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  • sony022 Aug 06, 2008

    i am getting msg on my 2 months old sony ns57 " cannot play dvd" for any dvd, plays cd. ok i would clean it, just do not know correct way to take it apart to get access to lens.
    thank u

  • centaurea Dec 13, 2008

    6 months old Sony, says 'cannot play' for all DVDs but plays CDs fine.


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Dirty laser, give it a clean with an Isopropynol alcohol (cassette head cleaner) moistened cotton bud, with very gentle, light pressure circular motion. If that fails then I would suggest getting a replacement laser pickup for it. CD cleaner discs may work, they don't do a very good job and can end up scratching the laser. Make sure the unit is unplugged BEFORE removing the case lid to gain access and also be very very careful not to knock the timing out on the tray. you may find it easier to eject the disc tray first, unplug and then remove the lid if it allows with draw open otherwise whilst unplugged push the tray in slowly so that it is not fully engaged, that way you will be able to slide it out again without screwing the timing up when the lid is off.

Posted on Mar 18, 2008

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The player will read dvd but will not play cd

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