Question about Maytag MAH6700AWW Neptune Front-Load Washer

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Maytag MAH 3 Door will not unlock.

Our maytag mah 3 door will not unlock!  It's holding our clothes hostage!!  There doesn't seem to be a manual release anywhere like in the other models!  Can you please tell me how to get the door open???

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  • bohlhead Mar 29, 2008

    I have the same problem, I tried unplugging it , but no luck.

  • Anonymous May 01, 2008

    Same issue!! Anyone have any luck?

    No error codes, just makes an odd growling type sound when it should be adding or draining water in a cycle

  • Anonymous May 01, 2008

    The machine was in the middle of it's cycles and the door will not unlock. I have turned off the circuit breaker to the machine for a couple of seconds, turned the machine back on, hit the start/pause button, waited two minutes and tried to open the door again. Nothing. Please help.

  • Anonymous May 13, 2008

    The door will not unlock , full of cloths and will not do anything

  • Anonymous Feb 13, 2009

    My Maytag front loader locked up and yesterday I had the serviceman out. There was a small drill bit in my motor. it slipped through the holes in the drum of the washer and everything locked up tight. After removal by repairman everything works perfectly.

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OK so the MAH3 Front load is what I assume you're talking about. I found this question looking around when I had the same problem.
So not able to find a soluton I just went to work with my screwdriver. To get the door open you do as follows:
1. Unplug the washer and wait for 5-10 minutes. Safety first.
2. At the back of the machine on the top left and right sides there are 2 screws (mine where black I dont know that they all will be) that hold the top plate in place. Remove them.
3. Once the screws are removed put your palms on the top of the washer and push the lid towards the back of the washer. The lid should slide back a bit then you should be able to lift it off. Put it aside for now.
4. You should now be able to see everything inside the washer. Look straight down from the top where the door is. On the right hand side of the door (this might be different if you have it setup to swing the other way) you will see wires leading to the electronic release for the door. The manual release you're looking for sits at the very BOTTOM of the electronic assembly. Snake your hand down past the wires and and the bottom of the black box thing there is a single "stick with a ball at the end" pull that DOWN while you pull the washer door open (maybe have a friend / wife help). You will not be able to see what you're doing at all but it seemed pretty easy once I figured it out.
My problem apparently (and I couldn't tell this with all the clothes inside) seems to be that the water didn't drain all the way? This appears to be while it wasn't releasing the door.
Anyway good luck!

Posted on Jan 22, 2009

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To unlock door... Remove the cover of the Detergent softner and bleach dispenser. (afew screws) You'll see a RED cord on the right front side . pull that out and give it a little tug That will machanically unlock the door open the door and you can retrieve the hostages.

Posted on Jul 25, 2008

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Press off, then signal up,open the door when it unlocks, start over.

Posted on Jun 20, 2008

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If unplugging does not fix, pull the cord under the soap tray.

Read more here:
http://www.applianceaid.com/neptune3.html#lock

Posted on Jun 08, 2008

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Try unpluggining it for a while then it should fix itself

Posted on Mar 18, 2008

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