Question about Hotpoint HSS25GFP Side by Side Refrigerator

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Refrigerator not cooling

The freezer and refrigerator are not cool. I'll have to fix it myself. Can you help me? I cleaned under and behind the unit and also defrosted it. I hope you can help. Thanks so much!!
Wendii

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  • Anonymous May 02, 2008

    I have an Electrolux larder fridge and although the light comes on it doesn't get cold. How can I remove the stat and replace it.

    Thanks very much, David.

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I have a HSS25GFP side by side Refigertor. The Refigerator side done not want to get cool i dont know why I tryed turning it off for 24 hour and it still at 60 degees. please HELP. Cris

Posted on May 09, 2008

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Not sure of this model, but if its a manual thermostat does it click when turned and this is always the first place I start if it is not a fan assited unit, putting your hand on the compressor ( black pot at rear / bottom usually) and turning stat to maximum cooling to see if compressor fires up is a good starting point. if fan assisted check the evaporator and see if its frozen, if so then you may well have a fan gone. If the fan is ok and its frozen then defrost it, and turn the stat to warmer. if it still freezes then you may have a gas shortage.

If the compressor is running and it freezes the back plate in only one place and not across the whole unit then I would suggest that the gas is short or if running on 143a gas you may find that the evaporator is actually blocked and am afraid that the only cure for that is a replacement evaporator and re-gas.

I would plump for the thermostat from experience though, make sure you label where each wire comes off of it so you can fit it back correctly.

Posted on Mar 18, 2008

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Jimmy,
Check the condenser coil and clean it if it is dirty. It is located under the machine behind the grill in the front, or in the back of the machine near the compressor depending on the make and model. Also make sure that the condenser cooling fan near the compressor is working. If the refrigerant is not cooled properly in the condenser the system will run hot and not cool properly inside the freezer.
If this does not help your problem, you will probably need a refrigerant technician to check the system. A rule of thumb for refrigerator repair, Freezer working but Fridge warm = airflow blocked inside the unit somewhere, Fridge cooling but Freezer too warm = refrigerant problem. This is usually a major problem that will cost too much to repair than is cost effective . Check your owners manual for warranty information. Look for coverage for the "sealed system". This is usually 5 yrs but can go much longer depending on make and model.
Let me know what you find out. Please post the model and serial numbers if you have any more questions and I will try to help.
Thanks, Mike

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