Panasonic KX-T7431 Corded Phone Logo
Anonymous Posted on Apr 09, 2010

Please we have a problem with de telephone. can

Please we have a problem with the telephone. can you help me find the solution

  • Anonymous Apr 09, 2010

    When I click on the key (message) to listen to my voice machine, as i always do, what , s happen is that instead of geting to my voice messages, the telephone of my collegue ring and i cant get my voice messages.
    Thanks a lot

  • Anthony Pierce May 11, 2010

    What is the problem, I am a panasonic system tech

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2 Answers

Carl Navarro

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  • Panasonic Master 2,460 Answers
  • Posted on Apr 10, 2010
Carl Navarro
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The MESSAGE light can be lit from the voice mail system, but you can also call someone on the intercom and press the MESSAGE button and it will light their message light. When you press message, the display tells you who left the message. Keep pressing it and it will display all messages. If his was the only one, then that's all you will see. If they pick up the return call or you dial the cancel code, it will clear the message.

The cancel code for a TD is, on the intercom, dial 700+your extension+#. THIS WILL CLEAR ALL MESSAGES.

Carl

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  • Contributor 49 Answers
  • Posted on Apr 09, 2010
Anthony Pierce
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The button on your phone has been reprogrammed. it is easy to program the button back, but you will have to get the extension for the voicemail. the easy way is to go to another phone, go into program mode on another phone go to key programming and press the button used for voicemail access and see where it points to. then go to your phone and do the same, go into program mode press the button you want to program and enter the extension that goes to voice mail. Program mode on the individual phone is access through a Program button or a softkey under the screen. I was just on the Panasonic dealers website to see if I could find you a Pamphlet to email you that explained this, but there is no information available for your phone, too old.

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Troubleshooting

Bonjour, s’il vous plaît excuser mon français. Presque jamais que c'est le combiné qui est mauvaise lorsque ces symptômes apparaissent. ça sonne comme si votre base s'est heurté par une surtension et ne démarre pas (maintenant le combiné ne peut pas «parler» de la base et de ses toujours à la recherche de celui-ci). La plupart des gens de ce rapport après un orage soit passé à travers leur domaine. Vous pouvez essayer de réenregistrer le combiné à la base, mais malheureusement il ne fonctionnera probablement pas, désolé. Vous pouvez commander la seule base de registre de votre appareil et le remplacement de base lorsque vous les recevez. Pour commander un remplacement de base à l'aide de google, recherche de la Cordless Telephone Repair (en anglais) et cliquez sur le premier lien non sponsorisé. Good Luck For you English readers- Hello, please excuse my French. Almost never is it the handset that is bad when those symptoms occur. It sounds as if your base has gotten hit by a power surge and won't boot (the handset now can't "talk to" the base and its always searching for it). Most people report this after a storm has passed through their area. You can try re-registering the handset to the base, but unfortunately it probably won't work, sorry. You can order the base only and register your handset to the replacement base when you get it. To order a replacement base using google, search for Cordless Telephone Repair (in English) and click the first non sponsored link. Good Luck
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