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Re: I need to reset the bios super user password on an...
Remove the CMOS battery from you system. Be careful, the system should be turned off before doing this.
Reinsert the battery, and the password as well as the user will be reset.
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Usually when these things stop working it has to do with the voltage getting to the receiver or the receiver itself. I suggest you have it replaced since it has probably just quit functioning. I mean the wireless card, not the gobook.
From GD website:
"SECURITY Designed to protect users, information and networks the GoBook XR-1 includes its own security force with TPM 1.2 Network Security Standard, integrated fingerprint scanner, integrated CAC (Smart Card) reader, removable hard drive (for sensitive data localization and storage), super password startup configurations, and BIOS-level settings for Computrace Computer Theft Recovery, Data Protection and Secure Asset Tracking technology.
I suggest you contact the company for help. 1-800-441-1309
Hi:
I am reasonably sure that the hard drive accessed thru the battery compartment. You remove teh battery cover, remove the battery, and the hard drive is then able to be removed.
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