Question about Creative Labs Zen Micro MP3 Player
My player is creative zen(v) I am unable to connect and unable to charge it to play
Posted on Mar 27, 2011
Stuck in recovery mode Zen v
Detach your player from the PC if it is connected, and turn off the player.
If the player stops responding, you can reset the player. To reset the player, gently
insert a thin object into the Reset hole located below the power switch.
2. Press and hold the Play button while powering on your player.
3. When the player displays the Creative logo, release the Play button.
It will display the following options:
Scans the player and removes invalid links from its music library.
Does not affect music files themselves.
Caution! Erases all content!
Save a copy of your player's content before formatting.
Reload OS/ Firmware
Caution! Erases your player's firmware.
DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboot Reboots the device.
I actually had this exact problem a little while ago with my Zen Sleek-- Booting straight to the Recovery menu, and only getting a generic "Harddisk problem" error screen any time I would try to do anything.
Booting straight to the Recovery menu
I decided to open it up to check out the hard drive to see what kind I would need so I could try replacing it. The data plug that attaches to the hard drive itself was partially unplugged. So, I pushed it back in all the way, put it all back together again, and turned it on just to see if something different might happen. (I had it set in my mind that the hard drive failed and I would need a new one, so I didn't expect anything different to happen) And to my surprise, it worked just like new again.
Before you go off and invest in a new hard drive, I suggest opening it up and make sure that plug is in all the way. Since you'll be opening it up in any case, it wouldn't hurt.
Posted on Mar 20, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
for anyone else who still have unusable devices and the device is not there for the firmware but it is for anything else do this:
1. Plug in the player.
2. Goto device manager remove it's drivers and remove USB Roots (dont worry they'll all reload)
3. Reboot and unplug the player.
4. After windows loads goto add/remove programs and uninstall windows media player. Select downgrade.
5. If it asks you to reboot do so.
6. Then locate c:\program files\creative and just manually delete the folder you can put it back on if you wish later but it's useless and outdated junk.
Now reboot. Plug the device in and install the firmware.
If this works as good for me as anyone else lemme know.
Posted on Mar 13, 2008
SOURCE: Getting out of recovery mode
I have the sleek photo and mine bugged out yesterday. It would go to the splash screen and then go blank and just sit there. Nothing would respond. I tried reset, reboot and other things too. My pc also would not recognize the player. To make a long story short, I tried other suggestions I found on the web. They didn't work and my player would now only go to a garbled splash screen and go right to the recovery screen.
I had the new firmware, but I couldn't use it because the pc wouldn't detect the goofy player. Then I ran across a site that mentioned that Windows Media Player can cause player recognition problems. I removed both WMP (mine was 11) and WMP runtime using the add/remove programs option on the control panel. I restarted the pc and BAM! the player was now recognized. I ran the new firmware application and the player works fine now. The key for me was getting rid of WMP and the WMP runtime.
Posted on Aug 19, 2008
Tips for a great answer:
Oct 08, 2014 | Apple iPhone 3GS Black (16 GB)
Aug 12, 2014 | Apple iPhone 3G
Feb 13, 2014 | Apple MacBook Air
Aug 11, 2013 | Apple iPhone 4S
Jul 31, 2013 | Apple iPod touch
Apr 23, 2013 | Computers & Internet
Mar 30, 2013 | Cell Phones
Dec 24, 2011 | Apple iPhone Audio Players & Recorders
Sep 04, 2007 | SanDisk Sansa E280 MP3 Player
Sep 11, 2014 | Creative Labs Zen Micro MP3 Player
89 people viewed this question
Usually answered in minutes!