Question about Xerox DocuMate 252 Path-Through Scanner

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Incomplete feed My scanner worked like a charm for the past year. I moved and reconnected it recently. Now it does not feed the page through completely, leaving about 1/2 inch of paper in the rollers. It does not complete the scan or feed the second page. Did I do something in the move?

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  • lovering810 Nov 12, 2008

    Although the scanner worked perfectly well for the first while I had it, it now hangs up on the seemingly smallest thing - there's no cause I can find of the paper jams, it just seems the rollers spontaneously decide to forego traction, and the scanner insists that there is something horribly wrong.  To add insult to injury, every time this happens, despite the option to "try again", the file disappears!  Any suggestions?

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Try correcting the page width and make sure one page goes through at a time also you can press the bottom of the paper and it will feed better

Posted on Mar 18, 2008

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