I have a Whirlpool GD25DFXFW02. Just recently, the fridge and freezer will suddenly stop working but still has power (lights and ice despenser continue to function). If I turn the thermostat down to 0 (off) and turn it back up to 3, the motor kicks back on and things are fine again (for a day or two). I'm guessing it has something to do with the thermostat. Any ideas?
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When the fridge stops working, can you hear the fan operating inside the unit? It sounds like you have a failing evaporator fan motor. This fan motor circulated cold air from the freezer to the refrigerator.
Assuming that both freezer and refrigerator temperatures have risen and the humming sound that you heard was followed by a sudden click more than likely the start device on the compressor has gone bad. This is a common problem with all Whirlpool refrigerators (KitchenAid is Whirlpools top of the line product and suffers the same problem).
Sounds as though the compressor has stopped working. It feeds both compartments with control from a printed circuit above the top door.Where all your red lights are ablaze! (This can be replaced by removing the 2 screws and "clicking" out the small panel) Check that the compressor is running at the bottom rear of the fridge/freezer before anything else.
If the fan inside the freezer is running and the compressor behind the fridge is running and is hot to touch, you have a gas problem or the compressor is inefficient. This can only be confirmed by connecting refrigeration gauges to the gas system and should only be performed by a fridge tech.