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It is a low cost alternative. It can be used as an interim choice until you get a true audio interface tailored for a recording studio. I use them to connect to my laptop for recording group mixes for live performances on a bus mix. It works well for that type of application. It has quality sound recording and playback at CD quality.
Go to your computers control panel find your devices section locate your settings for your synth in/out to see if there active or not. consider to go tothe M-Audio website to chec for recent downloads for ti. You may need to upgrade your windows?
This might seem simple, but just to check: you have switched off the monitor on the track when you go to playback? With track monitor engaged, you will not hear playback, but will continue to hear the live monitor.
Have a very very quiet space in which to record, with good acoustics (this means a room that will give a flat sound, preferably one with carpeted walls and celings, but any small, well-furnitured room should do).
Do not mix with the interface. Simply put the gain as high as possible without clipping and mix later in your recording program (Cubase, in your case). You can always bring the level down, but trying to gain an already recorded track will introduce noise.
If you are recording vocals, use a pop filter. When recording anything, experiment with different mic positions to attain the best possible, clean sound.
Looks like a nice system. I might have to get my wife one of these.
I couldn't find any support on cakewalk.com about it. In fact the pictures wern't even posted up anymore on the product.
I have one suggestion. Is this unit plugged into a surge protector? You could be getting something filtering in through you power like another electrical appliance. You might want to try a stronger surge protector to filter it out.