Question about Bissell 1699 ProHeat Clear View Upright Steam Vacuum

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Splitting the case

How do we get the case open to check if the heater is clogged. we have been trying and it does not just pop off. seems like it will be easy to break.

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  • randyjc Mar 18, 2008

    I have taken off the top of handle, layed the bottom part of handle down, can you tell me where exactly is the s catch. I'am looking all over this thing, thanks

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The heater is in the handle. Take out the 2 long screws and nuts, remove the handle. Then on the back, below the cord and hose warp, there are 2 more screws, then lay the handle down, you will see s catch. push it in and the handle pieces will come apart. Pull the 2 lines off of the heater,( remember which ones goes where)Use a nail or something small that you can push in the ports that the lines were hooked to and clean them out, try to blow thru to see if if is cleared out. Then re-asemble.

Posted on Mar 18, 2008

  • Lauren Junge
    Lauren Junge Mar 18, 2008

    Right in the middle at the top.

  • Lauren Junge
    Lauren Junge Mar 18, 2008




    Just pull where I marked.

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Hi,

A similar concern has been addressed on this site. With your indulgence, pls click here.

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From your frown I take it you don't have the "I don't care if it's not broke I want to take it apart anyway gene".

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At the very least you will need to remove the screws from the back of the handle to gain access to the heater core. Please be careful as they can retain heat a long time. Remove the tubing from the heater and also the heater cover. You’ll probably see sediment inside. Clean out any sediment you see and use a paper clip on the nipple connectors where the clear plastic tubing was attached to ensure they are not clogged. After reassembly, running some white vinegar through your machine may help to clean out any sediment left behind.

If you have reached this point you could have a bad pump. In which case you can buy a replacement pump for around $20,00.

If this is the case please respond back to me with your exact model # and I can get you to a web site for a replacement and possibly even diagrams.

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