Question about Microsoft Xbox 360 Controller

26 Answers

Xbox 360 controller will not turn on

I have changed the battery and every thing but the controller will not turn on

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  • saldiboi Mar 31, 2008

    yea i changed the batteries and tried it first on a working controller then switched it to this controller and it still doesn't work, even bought a new pair at the store

  • geoff 21 Oct 20, 2008

    have a wireless controller and one day i was playing and it just stopped working i tried new batteries rechargeable batteries plugging it in to the x box everything but it wont work its been about a month. how do i fix t?

  • qrillin Nov 09, 2008

    my controller also will not turn on at all either. i have tried the solution on this page and it still doesn't work. the controller itself emits a faint continuous beeping sound while i try to turn it on so i'm feeling some small measure of hope. any suggestions?

  • qrillin Nov 09, 2008

    i am having the same problem with my controller not turning on at all. i have tried the solution offered on this page but still no go. the only reason i haven't given up completely is that i can hear a faint continuous beeping sound coming from my controller as i try to turn it on. any suggestions?

  • irockhard16 Nov 10, 2008

    ya. when i put in new batteries it like blinks but the system never responds when i turn the controler. help plz!

  • aY-xiF Nov 14, 2008

    The controller doesnt turn on at all, no light. when i plug play and charge into it with no batteries it still doesnt turn on. play and charge battery and connecty thingy works fine on my other controller

  • zbeck75 Dec 25, 2008

    my xbox 360 controller wont turn on, batteries r good , but i was messign with it after throwing it agisnt the floor

  • acensmooth Dec 26, 2008

    I bought a new xbox 360 that came with a free wireless controller and i keep getting this 4 blinking light on my controller everytime i try to connect the controller wirelessly to the xbox 360, its like the xbox 360 doesn't even recognize the signal from the wireless like its ignoring it. I press the buttons on the top of the controller and the button underneath the power button, but like i said it doesn't register. I just keep getting a 4 quadrant blinking light on the controller. Anyone got something like this?

  • rikkischultz Jan 08, 2009

    I hold the button down and the circle of lights on my controll just flashes twice ive changed the bateries made sure its everythings normal and it still wont work!

  • AwesomeJOSH Jan 19, 2009

    my controller wouldnt turn on any more even before i changed the batteries at first it would connect then disconnect its self then connect and now it just wont turn on at all

  • tikva_boi Jan 30, 2009

    My controller wont turn on, i tried a different battery pack, still not turning on, but when i tried the battery pack of the one that wont turn on, in a different controller, it worked fine!, it was working perfect yesterday, but now i dunno what to do? please help?

  • neontweek Feb 04, 2009

    mine too. did you run update online?That crashed my controllers and hddvd player. Of coarse they want $90 to fix. problem started right after latest online update.Of coarse they deny anyone else having this problem. I am giving a week to fix their own mistake after that Its gonna be up to my lawyer. Anyone with the same update problem please contact me at Paintworks09@yahoo.com
    thank you


  • Anonymous Mar 04, 2009

    look bascliy it does turn on but the green lightrs keep on flashinh !

  • ourfun_70 Mar 04, 2009

    my light wont turn on when i press it as it used to, i have tried new batteries....lots of them, but nothing happens anymore

  • cally916 Mar 15, 2009

    my xbox controller wont turn on im pretty sure its not the battery pack becouse the pack works on my other controller (both packs) idk what to do

  • cally916 Mar 15, 2009

    yea i dont think its the battery pack becouse bot packs work on my other controller and no its not the connectivity please anyone got any other solutions

  • Anonymous Mar 25, 2009

    my xbox360 controller wont stay on

  • atleesoccer1 Mar 26, 2009

    my xbox360 wired controller only blinks once in the number 1 spot and number 4 spot when i go plug it in to my 360 and then it wont turn on i have taken it apart nothing is rong with it and nothing radles around please help!

  • Anonymous Mar 27, 2009

    my controller wont stay on it turns off any time when i die or every two to three mins

  • Anonymous Mar 29, 2009

    My controller won't even turn on!

  • Anonymous Apr 16, 2009

    hmm ill try the explonation at the top now:|

  • Dman66950 Apr 17, 2009

    I have the same issue but my Guitar Hero controller/guitar won't turn on either.

  • dalllllas420 Apr 20, 2009

    WIRED Controller turns on and stays off during Gameplay help!!!!!!!

  • Anonymous Apr 21, 2009

    my controller won't turn on

  • Tatiana Tawny Dec 25, 2011

    I was using my wireless controller one day and then it died, so I took the batteries out. I tried to replace it with rechargeable batteries and it still didn't turn on. I had just charged the batteries too. I even bought a play & charge kit. I plug in my controller and the green light on the connector turns on but my controller still does not. HELP PLEASE! THIS IS TORTURE NOT BEING ABLE TO PLAY.

  • Jayda Scotty Apr 25, 2013

    omgee thanks so much fixed my controller and my friends !

  • Christopher King May 12, 2013

    I was playing mw2 when i put down my controller and turned off my xbox to go to the store with my friends and when i got back i tuned it on with brand new batteries in it and it just keeps blinking

  • salma ahmed Jun 03, 2013

    My Xbox 360 controller won't turn on at all, I've tried changing the batteries and I've tried to press the reset button on my console to try and search for the controller but it didn't find anything. Please help me with any other solution or I'll have to buy a new one and it's not that cheap!!!

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26 Answers

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If you're using the AA battery pack, try this.

Use a small screwdriver or other such tool to pry up the metal spring on the back of the battery pack as seen here:

xbox 360 controller will not turn on - 02eca28.jpg
This will give you access to the two small metal prongs underneath. Pry these up as well, as far as you can (see below).

13ae7ed.jpg
Finally, push the metal spring back down just enough so that a little bump of it appears above the battery pack, like so.xbox 360 controller will not turn on - 3c23007.jpg /> 3c23007.jpg
Now power it up and test it out!

Posted on Apr 10, 2008

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  • grimesy1 Oct 26, 2010

    i have just tried this thanks to you and it worked perfectly- thank you very much saved me paying for a new 1 :) so gratefull:D

  • jennifer_dob Jun 04, 2011

    Thank you! I had tried almost everything and just did this, it worked! You saved me from having to get a new one as well. very grateful, thanks :)

  • abefi_36
    abefi_36 May 29, 2012

    thanks i was about to buy a new controller this saved me about 50 bucks

  • abefi_36
    abefi_36 May 29, 2012

    thanks i was about to buy a new controller this saved me about 50 bucks

  • Rachal
    Rachal Jul 20, 2012

    this accomplished nothing.

  • g_oro
    g_oro Sep 30, 2012

    thanks very much i was about to buy a new one <3<3

  • Bigboy Me Mar 09, 2013

    hi. i cant see the pics to guide me through. pls help.

  • Jayda Scotty Apr 25, 2013

    THANKS SOOOOO MUCH !!!!!

  • dllmgray
    dllmgray Mar 11, 2014

    You truly are a genius. Thanks!!

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HEY! HEY! HEY! I THINK I HAVE THE SOLUTION TO THE PROBLEM! I was having the same problem as the rest of the people here! The controller wouldn't sync to the console and barely would turn on and stuff but theres just a couple setup things that really screwed things up and if followed correctly fixes this whole problem! At first i tried the solution found on this site, didn't work. But after some research i found it! After pressing the middle button on the controller, press the connect button on the 360 of course you knew that but then go back to the controller and press the connect button on there for at least 2 seconds! thats what screwed me up! i just tapped the button instead of holding it! HOLD THE CONNECT BUTTON ON THE CONTROLLER FOR AT LEAST 2 SECONDS OR LONGER! this should be the answer everyone needs! tell me if this worked! I hope i helped!

Posted on Dec 26, 2008

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  • porter_69_23 Feb 28, 2012

    this worked for me! thank you :)

  • Christopher King May 12, 2013

    i tried it and it didnt work

  • Natty Silver May 26, 2013

    nope, the battery pack is fine in my other controller and this wont turn it on

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Fix worked great. Just be careful to not damage your battery pack. Little tweezers work the best.

Posted on Nov 06, 2008

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Hey i have a qeustion i tried the battery pack thing and it didnt work and the problem is my controller wont turn on long enough like when the batteries are in it will flash and go dead after i press the button im worried and might be about to buy a new controller i noticed though that one of the batteries seems to stick inside the pack a little farther than the other even when the same side like + beside + and vice versa also one of the inside prongs is shaped different any help

Posted on Jun 16, 2010

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I just bought this XBox 360 last week and had no problems until tonight. The controllers are new but the center light just keeps flashing and will not connect to the XBox. I changed the batteries and still NOTHING! Please help!

Posted on Dec 25, 2009

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Mine did the same thing, just stopped turning on one day. Won't even recharge when plugged in.
I took it apart, and still no luck there. nothing looks 'fried' on the insdie.

Posted on Apr 07, 2008

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Tried the prong thing and to no avail. Threw my controller out the window and im about to jump out next.

Posted on Aug 05, 2011

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Yeah...i tried that prong thing...didnt work i think it must be the **** batteries that someone put in it...both of my controllers have the same problem....and i snapped off the little tab that your meant to bend by accident and ended up throwing the controller into the wall...im just gonna buy a new controller...but i want to play cod4!!!

Posted on Sep 10, 2008

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My battetry workes but controler won't

Posted on Nov 11, 2010

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None of that worked for me so i slamed the controller on the ground and im gana get a new one

Posted on Jun 09, 2012

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The metal prongs is true because that is what connects the two batteries together or one problem might be the positive side of the batterie and the other negative side of the batterie or if neither work just change the batterie pack they are like less than 5$

Posted on Jan 25, 2010

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Thank you very much, work well , was about to chuck it out till i tried this.
cheers

Posted on Apr 06, 2009

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The battery is most likely dead. Can you try the battery in another controller? or another battery in your controller?

Posted on Mar 17, 2008

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I got so scared thanks! :) The thing with the battery pack worked like a charm!!! :)

Posted on Oct 30, 2009

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Replaced motherboard in xbox 360 and now my wireless controllers will not connect to the console. Is there a trick to this or what?

Posted on Sep 09, 2008

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After a thousand times of play the battery pack has reached its limit and will not work, at gamestop they sell separate battery packs that you can use but other than that you need to clock the battery not sure how to do this but have seen it been done, similar to clocking a computer to last longer.

Posted on Feb 08, 2010

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Mine shows no sign of life but the pack works for sure, i opened it and there is some kind of white powder stain near all the connection bits, plz help its a new controller

Posted on May 26, 2013

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My controller wont cut on new batters . new batter pack

Posted on Mar 31, 2011

AWESOME THNAKJS

Posted on Jun 27, 2008

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I had the same problem my controller would not sinc with the xbox i had my xbox connected to the tv via the hdmi but i found that if you disconect the hdmi reconect the origanal lead it instantly conects the controler then put the hdmi lead back in all is well

Posted on Jul 27, 2010

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WHEN I TURN MY XBOX360 CONTROLLER ON THE LIGHTS CONTINUES TO KEEP FLASHING AND WONT WORK

Posted on Feb 20, 2010

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My wireless controller's guide button flashes once but the controller does not turn on its a real quick flash the batteries can't be dead because they're new

Posted on Mar 04, 2012

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Hey i've got an problem when i use a rechargable battery inside of my controller it works fine but when i use the AA batteries the controller doesnt wants to turn on. the AA batteries work fine inside my other controllers but not my black on i did the steps above but nothing happens. as i said the AA work with other controlllers not my black one.does it have something to do with the controller?

Posted on Mar 19, 2011

How to fixs an wired control?

Posted on Sep 18, 2008

Thanks for the tip, that got me up and running again.

Posted on Aug 31, 2008

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VERY AWESOME DUDE!!! YOU'RE A GENIUS!!!!

Posted on Apr 25, 2010

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SOURCE: xbox 360 wireless controller

You must sync the 360 with your controller. Turn on your 360 and your controller. Push the little black button on the front of your console, then hold the little tiny button on the top of your controller for a few seconds. This should sync them.

Posted on Sep 08, 2007

m0bum
  • 94 Answers

SOURCE: Xbox 360 wireless controllers won't work

Try this:

hook them up using the play-and-charge usb cable

Then, disconnect the cable.

they should stay synchronized and worked fine after that.

Posted on Jun 19, 2009

  • 1 Answer

SOURCE: Changes batteries and button blinks green light and wont' connect

clikc ont he button on ur xbox that looks like a bunch of arrows then turn on ur controller....this should solve it, if not e-mail me at silenthunder101@yahoo.com

Posted on Feb 15, 2009

SOURCE: xbox 360 wireless control conects then disconnects randomly

I have the same problem. I hear allot of people giving storys of a "loose battery" and use tape... but I thought that was nonsense... its obvious the 360 is just having trouble finding signal in some way.... I got fed up with people saying "Change the batterys duh!', because I had stated they can be fresh batteries... I even got another controller and it does the same thing... I highly doubt both controllers have concked out on such little use.

Im on the phone with X-Box right now :(

Posted on Jul 19, 2008

Skitrel
  • 19 Answers

SOURCE: Xbox 360 controller turns off at random, yet has new batteries

The battery indicator found when pressing your xbox logo button is temperamental. It might say 2 bars, or 3 or even full battery but this is not a good indicator of a full battery.

The problem IS low batteries(or more specifically - bad batteries) - when the batteries become low the vibration function can cause the controller to disconnect. This is happens because the vibration function uses extra battery power.


So basically... Every time your controller vibrates, it disconnects. This occurs when firing a weapon in most games, grenades in COD, landing heavy tricks in Skate 2, the list goes on, you'll find many complaints from people stating their controller disconnects specifically with these events.


The simple solution, turn off the vibration function when this occurs. It'll never happen to you again ^_^

Thumbs this up when it proves correct for you. I'd recommend a recharge while you play pack. ALWAYS by the official products too. They're much more reliable and aren't prone to this kind of behaviour.

Posted on Jun 26, 2009

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1 Answer

Controller doesnt turn on but batterys are good


Connect a game controller
Solutions
Learn how to connect a wireless or wired controller to your Xbox 360 console.
Connect a wireless Xbox controller
  1. Turn on your console.
  2. Press and hold the Guide button on the controller until the controller turns on.
99383ff6-d9ea-47d0-a9be-b71064439804.png?v=1#controller-guide-push-m-m.png
  1. Press and release the connect button on the console.
Xbox 360 E console fbbfb609-f7ed-4e6e-bd35-7543b1c20d61.png?n=xbox360-connect-m-s.png Xbox 360 S console Original Xbox 360 console 342c6e70-9e56-43d8-bb3a-05f5411040bd.png?v=1#xbox360s-connect-m-m.png 170df81e-0a79-49be-8236-a0fb68eec37b.png?v=1#xbox360-connect-m-m.png
  1. Within 20 seconds, press and release the connect button on the controller.
6b0f2e03-3010-4065-800a-cbe24e204127.png?v=1#controller-connect-m-m.png
  1. When the lights surrounding the power button on the console stop flashing, the controller is connected.
On the Xbox 360 S console, each connected controller is assigned to one of four positions. Each position corresponds to a lighted section around the console power button and the controller Guide button. On the 360 E console, a solid green light on the front of the console indicates that the controller is connected. To determine the player position associated with your accessory, look at the ring of light that surrounds the Guide button on the controller.
c9341988-8ed5-4217-9b87-353de50efbec.png?v=1#connect-xbox-controller-m-m.png 5e4ab6ab-8cb0-41e6-a037-b88221a430c7.png?n=connect-xbox-controller-360-m-s.png
71add0b7-ddf2-4439-b4b4-f50f156d92b7.png?v=1#controller-batteries-m-m.png If the controller does not turn on, check the batteries. Insert fresh AA batteries, making sure they are correctly positioned in the battery case.
You can also use the Xbox 360 Play & Charge Kit or the Xbox 360 Quick Charge Kit to power the controller. Learn more about Xbox controllers and chargers.
To connect additional controllers, follow these same steps again. You can connect up to four controllers to the console. Each connected controller is assigned a position that corresponds with the lighted sections that appear around the console's power button and around the Guide button located in the middle of each controller.
  • To disconnect a wireless controller, press and hold the Guide button for three seconds, and then choose to turn the controller off.
  • When you turn off the console, the controller will reconnect the next time you turn on the console.
  • The controller can be connected to only one console at a time. You can connect the controller to a different console, but the connection to the previously connected console will be lost.

Oct 11, 2013 | Microsoft Xbox 360 Controller

1 Answer

Ho w to fix x box from controller to x box is really slow how to make it normal


Learn how to connect a wireless or wired controller to your Xbox 360 console.
Connect a wireless Xbox controller
  1. Turn on your console.
  2. Press and hold the Guide button on the controller until the controller turns on.
99383ff6-d9ea-47d0-a9be-b71064439804.png?v=1#controller-guide-push-m-m.png
  1. Press and release the connect button on the console.
Xbox 360 E console fbbfb609-f7ed-4e6e-bd35-7543b1c20d61.png?n=xbox360-connect-m-s.png Xbox 360 S console Original Xbox 360 console 342c6e70-9e56-43d8-bb3a-05f5411040bd.png?v=1#xbox360s-connect-m-m.png 170df81e-0a79-49be-8236-a0fb68eec37b.png?v=1#xbox360-connect-m-m.png
  1. Within 20 seconds, press and release the connect button on the controller.
6b0f2e03-3010-4065-800a-cbe24e204127.png?v=1#controller-connect-m-m.png
  1. When the lights surrounding the power button on the console stop flashing, the controller is connected.
On the Xbox 360 S console, each connected controller is assigned to one of four positions. Each position corresponds to a lighted section around the console power button and the controller Guide button. On the 360 E console, a solid green light on the front of the console indicates that the controller is connected. To determine the player position associated with your accessory, look at the ring of light that surrounds the Guide button on the controller.
c9341988-8ed5-4217-9b87-353de50efbec.png?v=1#connect-xbox-controller-m-m.png 5e4ab6ab-8cb0-41e6-a037-b88221a430c7.png?n=connect-xbox-controller-360-m-s.png
71add0b7-ddf2-4439-b4b4-f50f156d92b7.png?v=1#controller-batteries-m-m.png If the controller does not turn on, check the batteries. Insert fresh AA batteries, making sure they are correctly positioned in the battery case.
You can also use the Xbox 360 Play & Charge Kit or the Xbox 360 Quick Charge Kit to power the controller. Learn more about Xbox controllers and chargers.
To connect additional controllers, follow these same steps again. You can connect up to four controllers to the console. Each connected controller is assigned a position that corresponds with the lighted sections that appear around the console's power button and around the Guide button located in the middle of each controller.
  • To disconnect a wireless controller, press and hold the Guide button for three seconds, and then choose to turn the controller off.
  • When you turn off the console, the controller will reconnect the next time you turn on the console.
  • The controller can be connected to only one console at a time. You can connect the controller to a different console, but the connection to the previously connected console will be lost.
Connect a wired Xbox controller
5fb17f50-7448-45d5-a294-9ea90994f55b.png?v=1#controller-wired-m-m.png Plug the Xbox 360 Wired Controller into a USB port on the Xbox 360 console. There are two USB ports on the front of the console. To disconnect the controller, pull on the connector, not the cable.
cbe46bf0-3a46-4d53-9d8c-6697aa57622a.png?v=1#controller-cable-release-m-m.png The cable on the Xbox 360 Wired Controller has an inline release. The inline release on the controller cable is a safety feature designed to reduce the chance of the Xbox 360 console falling if the cable is pulled.
Wireless controller troubleshooting
If your wireless controller disconnects or cannot connect to your console, see Xbox 360 Wireless Controller disconnects or can't connect.
If your wireless controller does not turn on or loses power, try the following solutions:
Solution 1: Replace the batteries
Insert a new set of AA alkaline batteries into the Xbox 360 Wireless Controller, and then try to turn it on.
Solution 2: Try a different battery pack
If you have another Xbox 360 Wireless Controller, take the battery pack off that controller and attach it to your controller. Then try to turn your controller on.
If your controller works with the different battery pack, your original battery pack might be defective. If your controller is under warranty, you can order a replacement battery pack from Xbox Support . See the Assistance section at the bottom of this page for more information.
If your controller is out of warranty, you can buy a new battery pack from a retail store.
Solution 3: Try a rechargeable battery packIf you or a friend has an Xbox 360 Rechargeable Battery Pack, attach that battery pack to your controller and try to use your controller. If your controller works with the rechargeable battery pack attached, you can buy a new battery pack from a retail store or order a replacement battery pack from Xbox Support. See the Assistance section at the bottom of this page for more information.

Feb 08, 2013 | Microsoft Xbox 360 Controller

1 Answer

I cant use my controler because the green part keeps bliking and wont turn on so i cant play my xbox 360


I had this exact same issue the other day. Changing the batteries did not work for me, but don't cross that off of the list quite yet. This worked for me:
1.) Pop the battery pack off of the controller. This is the only way you're going to be able to turn it off. Wait about 5 seconds and put the battery pack back into the controller.
2.) Turn on your X-Box with the power button ON THE CONSOLE. It should turn ON. If it doesn't, unplug the X-Box for 30 seconds, plug it back in, and try again.
3.) When your X-Box turns on, go ahead and hit the controller's power button. Things should function normally from this point forward.
Please let me know if this works for you!

Sep 30, 2011 | Microsoft Xbox 360 Controller

4 Answers

My xbox 360 wireless controller will not connect to my xbox 360 console even when i press the button that scans for the pad but it still turns on the xbox 360 when you press the middle button on the pad


Turn off both the console and the controller, then follow these steps:
  1. Turn on both the Xbox 360 Wireless Controller and the Xbox 360 console.
  2. On the console, press the connect button. (to the immediate right of the memory card slot on the console)
  3. On the controller, press the connect button. (Look on top of the controller for a small button.)
  4. The green lights that surround the Guide button on the controller and the power button on the console spin and flash when the controller is being connected to the console. After the controller is connected, a single green light illuminates on the controller and on the console to show you which quadrant the controller is connected to.

Feb 28, 2011 | Microsoft Xbox 360 Controller

2 Answers

X box controller keeps turning itself off - I have put new batteries in


Connection problems might be caused by one or more of the following factors:
  • Weak batteries or a weak Xbox 360 Rechargeable Battery Pack
  • Interference from another wireless device, such as a microwave oven, a cordless phone, or a wireless router
  • Metallic objects positioned between the console and the wireless controller, such as a chrome faceplate or metal dividers, shelves, or doors on an entertainment center cabinet

    Note All licensed Xbox 360 console faceplates are tested for interference, and do not interfere with licensed wireless devices.
  • There are already four controllers connected to the console.
uparrow.gifBack to the top THINGS TO TRY Solution 1: Restart your console Turn your console off, wait a minute, and then... Solution 1: Restart your consoleTurn your console off, wait a minute, and then turn it on again.

If your controller is still not working, try the next solution. uparrow.gifBack to the top Solution 2: Replace the batteries or the Rechargeable Battery PackInsert fresh AA batteries, or attach a fully charged Xbox 360 Rechargeable Battery Pack to your controller. If you have an Xbox 360 Rechargeable Battery Pack
  • Remove the battery pack and reattach it to your controller, making sure that it is attached correctly.
  • Press and hold the Xbox Guide button. In the upper-left area of the Xbox Guide button, the battery meter indicates your current level of battery strength. You might need to recharge the battery pack, if the level is low.

    Collapse this imageExpand this imagecontlrftbtn.jpg

If you have an Xbox 360 Play & Charge kit
  • Make sure that the Xbox 360 Rechargeable Battery Pack is correctly connected to your controller and plugged into one of your console's USB ports. If you check both of those things but are still having the problem, try the suggestion below.
  • Plug the charge cable into each USB port on your console, one by one. There are two USB ports on the front of the console and one on the back. If the controller works in one USB port but not another, try another accessory in the USB port that did not work with the controller. If the USB port does not work with any accessory, your Xbox 360 console might need to be repaired.
  • Turn off vibration feedback (rumbling) on the controller. If you play games with feedback while charging, it takes longer for the controller to charge and might drain the battery pack faster than it can recharge. Here's how to turn vibration off.
    1. Press the Xbox Guide button on the controller.
    2. Go to the Settings area, and then select Preferences.
    3. Select Vibration.
    4. Select Enable Vibration to clear the checkbox.
If your controller is still not working, try the next solution. uparrow.gifBack to the top Solution 3: Remove objects between the controller and the consoleThe controller works within 33 feet (10 meters) of your console. However, objects placed between the controller and the console might reduce this range. In addition, objects that use wireless technology (for example, a cordless phone) can interfere with your wireless controller. Remove or relocate objects or wireless devices that might interfere with the wireless controller or console. Here are some things that can cause problems:
  • Microwave ovens
  • Cordless phones
  • Wireless routers
  • Chrome faceplates
  • Metal dividers
  • Shelves
  • Doors on an entertainment center cabinet
Note All licensed Xbox 360 console faceplates are tested for interference, and do not interfere with licensed wireless devices.

If your controller is still not working, try the next solution. uparrow.gifBack to the top Solution 4: Disconnect all controllers and headsetsIf all four rings surrounding the power button on the console are green but the controller has four flashing green lights, four controllers might already be connected to the console. Disconnect all of the controllers, and then try to connect the controller with the problem.
  • To disconnect a wireless controller, press and hold the Xbox Guide button for three seconds, and then turn the controller off.
  • To disconnect a wireless headset, turn the headset off.
  • To disconnect a wired controller or headset, unplug its cable from the console.
To learn more about connecting your wireless controller, please read the following Knowledge Base article: 906947 (http://support.microsoft.com/kb/906947/ ) How to connect an Xbox 360 Wireless Controller to an Xbox 360 console or computer If your controller is still not working, try the next solution. uparrow.gifBack to the top Solution 5: Replace your controllerIf your controller still does not work correctly, it might need to be replaced. Please contact Xbox support at the following address: http://www.xbox.com/support/contact (http://www.xbox.com/support/contact) uparrow.gifBack to the top Additional supportPlease visit the following Web site for information about how to contact Xbox support: http://www.xbox.com/support/contact (http://www.xbox.com/support/contact)

Dec 05, 2010 | Microsoft Xbox 360 Controller

1 Answer

Have replaced the batteries and it will still not turn on...even put in a different batery pack and that one seems to work....Now what?


Some Xbox 360 Controllers are weird when it comes to Battery packs. Do you happen to have the AA Battery packs that they come with? If so, try and use that. The Fix for your Particular Controller could be many things. Get a pencil eraser and clean the Battery contacts on the back on your controller, then do the same thing to the Contacts on the Battery Pack.

Jan 29, 2010 | Microsoft Xbox 360 Controller

2 Answers

My friend brings his wireless 360 controller and when he turns it on the system and controller doesnt connect. why?


Are you syncing it? (Press and hold the small button next to the power on/off button on the Xbox 360. It's a tiny little round thing.) Also, you have to press and hold a similar button on the 360 controller, next to the RB button.
If you have tried this and it is still not working, try turning off the Xbox 360, and syncing his controller to the console first. (Meaning before you sign in, or even turn your controller on.) If this doesn't work either, I would suggest testing another controller. (Perhaps it is his controller that is faulty in some way.)

Hope this was of some help.

Jan 28, 2010 | Microsoft Xbox 360 Controller

1 Answer

My xbox 360 wireless controller won't work


Are you using batteries or recharge pak?, if your using batteries firstly check they are still working, you should probably change them anyway, if you using the recharge pak plug it in to charge and if it doesnt charge with the 360 turned on leave it plugged in, turn the console off, the console should sound like its on but have no lights on , this means its charging

Jan 04, 2010 | Microsoft Xbox 360 Controller

1 Answer

Wireless xbox 360 controller


Hey Pete,

Xbox 360 controllers do not have that problem very often and you know what happens to me sometimes. I change the batteries and the controller still doesn't turn on. Turns out the batteries that i replaced had no juice on it. Make sure you are using the right kind of batteries too meaning don't cheap out and use the ones you get at 99c stores or anything like that. Those will work by the way they will not last more two days. Buy new batteries.

Oct 02, 2008 | Microsoft Xbox 360 Controller

1 Answer

Xbox 360 controler


Try viewing the batterys. Follow the instructions on the pack to where the positive side goes and the negative side goes. If that doesn't work, then change the batterys. It takes two AA batteries.

Nov 23, 2007 | Microsoft MS Xbox 360 Common Controller...

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