Question about Computers & Internet

Open Question

Ink error issues

I have a Encad Novajet 1000i, found out that the person who sold it to our company has used dye ink for the the refills and pigment print heads. Just recently purchased a dye refill kit for black and now having issues with pen errors, stating invalid ink type. Is the any work around to resolve this issue. I also just update the firmwire to 2.1.0 from 2.0.7 due to issues I have read about that could fix newer inks being installed due to the chipset.

Posted by on


6 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

  • 1 Answer

SOURCE: I have a Canon Pixma

Thanks for getting back to me.
Sorry this ain't a solution but it seems to be the only cash-free way to contact you. No problem not solved - though I have tried everything. Dismantled the printer; washed, dried and replaced the waste ink pads; washed the print head; blew compressed air through the print-head sponge; replaced the cartridge 3 times; printed hundreds of test prints. I can't think of anything else to do and so I think the only solution is to replace the printhead (probably not even available) or replace the printer. The latter is looking most likely.

Posted on Feb 11, 2008

  • 1 Answer

SOURCE: I have a canon pixma

Have been advised that canon released a bad batch of ink tanks, have bought new one and put it in and problem has stopped.

Posted on Feb 15, 2008

  • 1019 Answers

SOURCE: Canon i80

take out all of the cartridges, and carefully inspect the mating ( chip surfaces ) for dirt-dust-debris.
This could be a sensor related issue, look carefully at the printer itself to see if theres any switches or relays, that the actual cartridge mates up with when installed.
sometimes, the cartridge just needs taking out, and simply reinserting, push firmly into it,s slot.
if non of this works, turn off the printer, and check the cabling for suspected damage wear, or connecting. i.e bent pins et,c.
Mike @ Compurepair.

Posted on Feb 23, 2008

  • 1 Answer

SOURCE: Brand new PIXMA MP520 just

Hi there,

I opened the printer, and pushed gently on the lever that holds/releases the print head, and this seemed to release whatever was stuck. After this the print head moved freely on turning on the printer/copier.

Posted on Mar 07, 2008

  • 537 Answers

SOURCE: 5650 deskjet printer

Check to make sure the ink is not dried on the output surface of the cartridge. If problems persist, try a non refilled cartridge to see if the problem can be reproduced there.

Posted on Mar 08, 2008

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Scanner Error - After installing 1st time Remanufacatured Ink Cartridges

Remanufactured cartridges have too many problems. I have be using refillable with auto-reset chips and never have a problem. Google- refillable cartridges and be sure to use the proper ink, dye base or pigment. It makes a difference.

Apr 09, 2014 | Epson Workforce 520 Printer

1 Answer

Why does my hp c309 Photosmart Premium printer require two black ink cartridges? Can I use just one?

The Photo Black is pigment ink (last much longer than dye ink), while the Black is dye ink. Have alook here: for detail explanation

May 13, 2010 | HP Photosmart Premium C309A All-In-One...

2 Answers

I need to refill a TO88120 black Epson printer cartridge.

Epson cartridges cannot be refilled like normal cartridges. They use a special ink. You would be better off buying a replacement cartridge as I've never heard of a good result with anyone who has attempted to refill an Epson. Usually leads to havong to replace a printer. Sorry I don't have a better solution.

Sep 14, 2009 | Epson Stylus Multifunction Inkjet Printer/...

1 Answer

Black ink

The PGBK cartridge is a pigment black ink, while the others use a dye for coloration. The pigment black is used when printing text and other documents. The dye ink is used when printing photos and other colored documents. The dye black is used in conjunction with the color (dye) inks to provide tinting and color gradation, and therefore is not used nearly as much as the pigment black unless you use your printer only for printing photos.

If you're printing text and documents, you will need to buy another pigment black (PGBK) cartridge.

Oct 13, 2008 | Canon MP610 Photo All-In-One Printer

1 Answer

Black colour ?

Thats because it's using the other colours to mix what it thinks to be shades of grey. Due to the black ink being pigment based and the colours inks dye base, when printing onto glossy paper the machine will use the colour dye based inks to make up black. 
If you were to print on plain paper, set to greyscale, then the machine will just use the black as the pigment ink sits onto of the plain paper and will not run should the paper get wet.  With glossy paper the ink has to be absorbed into the paper ad the Black pigment ink will not do this so the machine will use the coloured inks.

Sucks but true. 

Aug 06, 2008 | Lexmark X3480 All-In-One Printer

1 Answer


The number 5 is a Pigment text black while the number 8 is a dye photo black. The text black is for black text mainly and the photo black is for use when printing photos. Since the text black is always running out it means you are printing a lot of documents in plain paper mode.

I recommend using QUALITY refill ink like Hobbicolors which is sold on eBay and will save you a bundle of money. The MP830 is a 5 ink printer so you need the 5 ink kit like the IP4300.

Dec 20, 2007 | Canon Pixma MP500 All-In-One InkJet...

3 Answers

Missing dot in all colors



close to the facts:


never(!!!!) clean a brother printhead by soaking it into a solution what so ever it contains!

The printhead is a piezo one and totally diffrent from hp or canon bubblejet which heats the ink to print while the brother (and epson) ones have a bi-metal insides which "fires" ink onto paper when needed. The outward cleaning solution will destroy the bimetal and the electric inside the built-in-one printhead.


Do use only dye ink for brother printers. In fact there is a filter inside the printhead in front of the nozzels. pigmented ink has particles (which give the color to the "water" where dye ink is already "colored water" without partikles!) which definitley cloggs the filter and therefor the nozzels! The filter cant be cleaned because its part of the printhead.


The machine has a counter built in which counts the cleaning cycles of the machine. There are small clying cycles which the machine does by start printing (some 0.5 ml will be waisted) and the manual cleaning cycle started by user which needs a 3ml amount of ink.

The machine has a built in waistinktank like all inkjet printers have. The engineers of brother have set the counter to an amount of taking up cleaning ink that will last for 2.5 - 3 years in normal use (and using original ink!). When the waistinktank has taken up the max of ink the machine will display error:cleaning and refuses to print anymore. The tank has to be replaced and the error (error 46/error:cleaning) has to be deleted within the eeprom.


Some solutions:


Run the cleaning cycle twice with original brother ink carts placed in the printer. 


If you are lucky the nozzels (or filter) will be trouble free again.


If you dont see any success the printhead (or partially the filter) is clogged and has to be replaced by a new one. 


Do use only (empty) original ink carts with a refill dye ink. Mix it up (:-)) with a trace of printhead cleaning solution by 1:10 for the C/Y/M colors only. You can refill an amount of 11 ml (1 ml cleaning solution + 10 ml ink) into the C/Y/M ones and an ink-only of 20 ml into the bk one.


In case the waistinktank is filled up and error sign appears search the forum here for error 46 and buy a new waistinktank as a spare part from a service dealer.

Oct 17, 2007 | Brother MFC 210C All-In-One InkJet Printer

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

60 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18425 Answers

Alun Cox

Level 3 Expert

2678 Answers

David Payne
David Payne

Level 3 Expert

14162 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides