U might have to reformat it because mine did the same thing and sombody told me how to reformat it all u do is plug ur mp3 into ur computer with ur usb cord then go to a folder called 'my computer' then there should ba an icon that looks somthing like an mp3 and if u dont see it at first give it a few minuets then when it dose show up it should have the name of what ur mp3. RIGHT CLICK on the icon then click on FORMAT and it should reformat it.It might not work though oh and if the name of ur mp3 isent there but the icon is and were the name of ur mp3 should be it will say something like MTP device like it did 2 me when i tried to reformat mine.If that dont work u could try to reset it by holding the power button for 10 secends.Those might not cause neither 1 did 4me.good luck!!
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use the user maunal so you know what I'm talking about. I got the FAT error! Plz.. and I could still get the icons. This is how I fixed it. Go to settings and go to advanced press play once only. Plug into computer and it wil recognize it as a flash drive. Completely Format the drive then unplug the player from computer. It will switch back to previous setting automatically. If you need to update drivers and firmware use the auto updater from http://www.voxxsupport.com/images/downloads/autoupdater.exe