Just follow the procedure when you open the front cover. The Drum and Developer units are one unit. Press down to release the unlock lever of the image unit to be replaced. Then pull out the image/developer unit Black. Upper units are toner cart.
Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f
This machine has more than one drum unit, its a color machine. You have three color and one black as well as 4 developer units. You need to know which one needs to be removed. Shut the machine down unplug it from the wall. The upper units are the drums, which should easily slide out. If I remember correctly you have to flip up a clip on the front of each drum unit first to slide the drum out.
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