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DVD RW Will Not Read Media

LG GSA-H55L Super Multi Security DVD Rewriter with LightScribe™

Problem:
Does not read media of any type.

Windows errors:
Access denied.
Not a valid win32 application.

Details:
Shows in My Computer as "DVD-RAM Drive" until media is inserted. Then it changes to "CD Drive" with either "0 Bytes" listed under Total Size and Free Space, or nothing at all. This is regardless of media inserted. I've tried CD Audio, CD ROM, DVD ROM, DVD Movie (all retail) and the same issue occurs. Media disks are all clean with no scratches or smudges.

What I've Tried:
Uninstalling all optical drives from Device Manager, turn off PC, physically uninstall both drives (I also have an LG CD RW drive, no problems with that one in any case), reboot to confirm no drives present, turn PC off again. Install DVD drive as master alone, turn on to test drive. Same problems.
I've tried with the CDRW as master and DVD as slave, DVD as master and CD as slave, DVD alone as master, DVD alone as cable select. The drive has the DVD specific options in Device Manager (DVD Region, etc).

I have no virtual drive software installed. I have all current updates for operating system. I've done complete malware scans (AVG Professional and Spybot S&D). My BIOS is up-to-date with no problems in any other functions of my system. The CD drive works totally fine, read/write regardless of other drives or whether it is master or slave, so that eliminates the IDE channel or cable as the problem.
I bought this drive a few days ago to replace another one with the exact same problem, a LITE-ON DVDRW LH18A1P.
Since the problem has occured in identical fashion with 2 different drives, of 2 different brands (both DVD writers) I can only assume the problem is with my computer.
I've done extensive searches on the internet trying to find a solution, and keep getting the same "answers" with no positive results (usually that the drivers in XP SP2 are the problem).
I would very much appreciate any help with this issue, as it is VERY annoying, to say the least. I bought Call of Duty 4 (PC-DVD) and can't even install it. I can't watch any of my DVD movies or burn any DVD ROM disks.

My System:
ASUS P4P800-E Deluxe (motherboard)
Intel Pentium 4 3.0Ghz CPU socket 478 (Prescott core)
1.5 GB DDR400 RAM
Microsoft Windows XP Professional SP2 (legal copy)

Posted by on

  • 2 more comments 
  • Fireholder
    Fireholder Apr 16, 2008

    no filters found, can you think of anything else?

  • Fireholder
    Fireholder May 01, 2008

    No filters found, same problem. Even tried re-installing my OS from scratch. The drive worked fine when I had it tested at the store where I bought it...
    BIOS only shows it as ATAPI CD-ROM Drive, IDE interface...

    but its model number shows as well. I updated firmware to latest released from manufacturer.

  • Davrioza Jun 22, 2008

    Identical problem to OP =/ Anyone solved it yet?

  • Anonymous Jul 17, 2008

    same prob as fireholder

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1 Answer

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  • Expert
  • 208 Answers

Try the filter check 4.6 tool from http://www.cdr-zone.com/forum/about4719.html&highlight=filtercheck

remove any found and restart.. this usually does the trick.

Posted on Mar 23, 2008

2 Suggested Answers

SOURCE: GSA-H55L problem

your dvd writer have warranty
so you contact LG customer care is better
you can use their free service warranty

Posted on Jan 21, 2008

graysand
  • 558 Answers

SOURCE: My LG GSA-H55L super multi DVD rewriter seems to

have you tried a cleaning disk?if not get some cleaning alchol wipe the disk leave a little on it not much,insert the disk ,this might clean the lense.

Posted on Sep 12, 2009

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1 Answer

Im having trouble with my drives it wont read the cd or burn the cd or dvd


Hello there,

If your LG SecurDisc 20x Internal Double-Layer DVD RW/CD-RW Super Multi Drive w/LightScribe does not read disc, burn cds or dvd, then it means there is a problem with the lens of the LG SecurDisc 20x Internal Double-Layer DVD RW/CD-RW Super Multi Drive w/LightScribe.

You will have to replace the LG SecurDisc 20x Internal Double-Layer DVD RW/CD-RW Super Multi Drive w/LightScribe or have the lens replaced.

Be sure not to use the LG SecurDisc 20x Internal Double-Layer DVD RW/CD-RW Super Multi Drive w/LightScribe to watch movies as that weakens the lens easily.

Hope this helped.
Goodluck
Elect_Comp

Aug 09, 2011 | LG SecurDisc 20x Internal Double-Layer DVD...

1 Answer

My LG GSA-H55L super multi DVD rewriter seems to suddenly have a problem recognising disc. I am using the same discs as before (same batch) but now it always tells me no disc.


have you tried a cleaning disk?if not get some cleaning alchol wipe the disk leave a little on it not much,insert the disk ,this might clean the lense.

Sep 11, 2009 | LG 20x8x20 GSA-H55L Super-Multi Disk...

1 Answer

Gsa h55l


do you have anything running in the background ? like screen saver ?
well while burning the burning software needs to use the 89% of the available resources and so avoid working on the system while burning a cd/dvd

Oct 31, 2008 | LG GMA-4020B Super-Multi...

1 Answer

Cannot back up DVDs on LG Super Multi 20x DVD rewriter


You definitely should call LG--your new gaget isn't working, and it is under warranty. Or try going to their website to see if they have any software upgrades--sounds like you have a bummer, and perhaps a reinstall from their website will do the trick.

Feb 07, 2008 | LG Super-Multi GSA-4163B 16x8x16x DVD+R/RW...

1 Answer

GSA-H55L problem


your dvd writer have warranty
so you contact LG customer care is better
you can use their free service warranty

Jan 17, 2008 | LG GMA-4020B Super-Multi...

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