Question about Brother IntelliFAX 2800 Laser Fax

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Poor quality fax to fax, copy great, computor fax great.

Poor quality fax to fax, copyies great, computer fax great.

Used Staples toner cartridge and immediately had problems with quality. Tried a new Staples toner and still had black ink all over the print. Replaced toner with Brother Toner and still same problems. HELP

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Beware of generic toner!
you may need to change out your drum unit
the drum unit may have been contaminated by the staples toner.
also clean laser window under drum cartridge.

Posted on Mar 17, 2008

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1 Answer

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There are three main reasons why you get defective printouts - toner cartridge, drum unit or the fuser assembly. Clean them with non corrosive solution or replace when necessary. That should set the printing back to normal.

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There are many different companies that sell compatible toner, and the quality varies greatly. You should try getting your money back from the company you bought that toner from, and find a new supplier if you can't get it from Gestetner. Premier is a company that sells compatible toner for many different machines, and they usually get pretty good reviews.

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Fax quality poor when recieving fax from samsung scx 4521F


Good Day Sir, Hope my suggested solution will resolve your problem.

Condition: The incoming fax has a blank spaces or is of poor-quality.

Solution:
  • The fax machine sending you the fax may be faulty.
  • A noise phone line can cause line errors.
  • Check your machine by making a copy.
  • The toner cartridge, referring to "Replacing the Toner Cartridge".
Redistributing the Toner
  1. Open the Front door.
  2. Pull the toner cartridge out and remove it from the printer.
  3. Gently shake the toner cartridge from side to side five or six times to redistribute the toner.
Have a nice day and God bless.

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Yes , if the fax machine says low ink or toner , then it needs it alos check the drum corona wire, It may need cleaning, and you can clean it using a #2 lead pencil eraser, Gently in the wire, then replace wire and try receiving a fax.

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Hi, this is most likely caused by a worn or faulty drum.

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there are 3 reason if the copy gray & less sharp:
1) the toner you are using is not compatible very well with the cartridge unit if you changed other compatible toner.
2) the cartridge going near the life-cycle, (also cause print blurred)
3) the photo drum going near the life-cycle
you may try to change the quality toner (original factory). or
change the cartridge if it is out of the life-cycle

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when you say the quality of the text is poor I am assuming that your are describing the line print

FIX

IF FUZZY remove corona wire and clean with q tip diped in alcohol

If IMAGE OFFSET check fuser rollers emove pad and ad fuser oil

IF copies lite remove print cartridge and shake back and forth to get toner distributed
also examine photoreceptor sounds the shutter is not closing and causing image distortment




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If it is a real genuine Brother toner. Not a reman. You may also need to change the drum. If you have a user manual, it will show you where the drum life setting is in the menu structure. Make sure the little glass window inside on the right is clean so it can read the toner level. Make sure the toner save feature is turned off.

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If you can copy ok you have effectively ruled out your machine as you have used both the scanning and printing mechanism of the machine.

It will probably be the fax on the other end as if it sends a poor quality page that's all your machine can receive, a poor line can also cause problems if it is from multiple faxes. If so have your provider check the line (you probably hear static on the line).

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