Question about Brother IntelliFAX 2800 Laser Fax

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Poor quality fax to fax, copy great, computor fax great.

Poor quality fax to fax, copyies great, computer fax great.

Used Staples toner cartridge and immediately had problems with quality. Tried a new Staples toner and still had black ink all over the print. Replaced toner with Brother Toner and still same problems. HELP

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Beware of generic toner!
you may need to change out your drum unit
the drum unit may have been contaminated by the staples toner.
also clean laser window under drum cartridge.

Posted on Mar 17, 2008

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Poor print quality


There are three main reasons why you get defective printouts - toner cartridge, drum unit or the fuser assembly. Clean them with non corrosive solution or replace when necessary. That should set the printing back to normal.

Dec 14, 2012 | Brother IntelliFax-2820 Laser Fax

Tip

Get the most from Brother Drums and Toner - Stop Early Failures


Brother laser printers, fax machines and multifunctions all use a toner reclaim system. That means the used or left over toner (along with paper dust and debri) is recycled into the new toner cartridge supply. There is no waste section for the leftover toner and debri. This design is efficient however their are some short falls that you need to address. The toner cartridge supply is slowly contaminated with debri and dust that will send the cartridge down prematurely if your not using a good quality paper.

In addition, Brother Drum Units (ie DR-400, DR-500, DR-510, etc...) are expensive and suffer from the same premature failure problems. There is a charging brush and transfer roller inside the front top inside of the drum that drags on the drum surface to charge and discharge it properly for toner transfer. If you use poor quality the built up paper dust and debri interferes with this system and ultimately prevents it from working prperly. Here's a photo of a newer drum that failed due to the use of poor paper. Note the paper dust embedded in the transfer roller (top), caught up in the charge brush (center) and actually laying on the drum (bottom).

3342cc3.jpg
Here's a closeup of the charge brush so you can see the problem better below.

2e1679c.jpg
Below is the damage that bad paper caused. This DR-520 drum pictured is rated for 25,000 pages but due to low quality paper lasted just over 7,000. This was caused by a "Store Brand" paper.
b11fcf3.jpg

Here below is a photo of the inside of a brother toner cartridge contaminated with paper dust and debri due to la ow quality super store brand paper. Note all the white paper dust in the toner.
b1b1994.jpg
To get the full yield from your Brother supplies, simply use GOOD QUALITY PAPER. STAY AWAY FROM STORE BRAND PAPERS as they go out on low price bid rather than to meet a tight quality standard. I would recommend a HP Brand paper as it's an "ALWAYS KNOWN GOOD" paper. The cheapest on the HP branded papers is HP Office and it works well.

Hope this has helped you understand the importance of using good quality paper in your brother machines. If you found this helpful, please rate it with a FIXYA as significant time and effort was used to help you.

Thanks and Happy Printing


on Aug 30, 2008 | Brother FAX-8360P Plain Paper Laser

1 Answer

I'm having complants that my faxes are blured


Most common cause is going to be you need to have the scanner optics cleaned. Hopefully you have a local repair guy that can do this for you. However you can buy new basic fax machine like this now days for $75 to $80 which might be cheaper than servicing the old one.
Here is a tip for you tho. Make a copy using your fax machine. The quality of your copy is the same quality that you are sending out via the fax. So if your copy looks good then your outgoing faxes look fine. If you get a poor copy then that poor quality is what is being sent out. So copy quality = fax send quality.
Good Luck and Thank You for using Fixya.

Dec 01, 2010 | Sharp UX 108 Roll paper Thermal Fax

2 Answers

My hp printer fax does print when recieving a fax but doew print normally when coming off computer. Fax machine sya low on ink should I check both cartridges and get new ones


Yes , if the fax machine says low ink or toner , then it needs it alos check the drum corona wire, It may need cleaning, and you can clean it using a #2 lead pencil eraser, Gently in the wire, then replace wire and try receiving a fax.

Jul 10, 2009 | HP 920 Plain Paper Fax

1 Answer

Faxing copies of drivers' licneces result in poor quality


The Brother 2800 is pretty good machine within its limitations.I would suggest if possible to copy the drivers license on a regular copier and both lighten it up and enlarge it.I had good results using this procedure when I had to fax Licenses.Good Luck

Mar 25, 2009 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Poor fax printout quality


I would say you have a bad drum / toner cartridge.

Stuff you receive with vertical lines is probably the sender's dirty scanner.

Nov 04, 2008 | Canon LaserClass 2060P Plain Paper Fax

1 Answer

Poor quality of copies


If it is a real genuine Brother toner. Not a reman. You may also need to change the drum. If you have a user manual, it will show you where the drum life setting is in the menu structure. Make sure the little glass window inside on the right is clean so it can read the toner level. Make sure the toner save feature is turned off.

Aug 14, 2008 | Brother IntelliFAX 4100 Laser Fax

1 Answer

POOR COPY QUALITY


Here is the scoop! There are two (2) components to the fax machine, one is the scanner portion which is located just past where the paper you are copying or faxing enters the machine, separate the two sides and access the imaging plate, clean this area with denatured alcohol.
Step two is to clean the toner and drum unit, get the mirror at the back of the toner and under the toner. If after this you are still getting lines on the prints you will have to replace the drum unit KX FA-84 about $85. Happy faxing, Ken

May 15, 2008 | Fax Machines

1 Answer

Intellifax 4100 grinding noice


Probably caused by the toner cart. Only use genuine new Brother brand supplies. Remans fail quite often with Brother machines.
Possibly bad gears on fuser drive. But with the poor print quality, I suspect it is the toner.

May 02, 2008 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Poor Quality


If you can copy ok you have effectively ruled out your machine as you have used both the scanning and printing mechanism of the machine.

It will probably be the fax on the other end as if it sends a poor quality page that's all your machine can receive, a poor line can also cause problems if it is from multiple faxes. If so have your provider check the line (you probably hear static on the line).

Mar 17, 2008 | Brother IntelliFAX 2800 Laser Fax

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