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JENN-AIRE MODEL JCD2389GEW = WATER/ICE DISPENSER NOT WORKING. DOOR INDICATOR LIGHTS NOT WORKING. ICE MAKER IS MAKING ICE. 3 WEEKS AGO DEFROST CIRCUIT BOARD REPLACED. IS THERE A RESET BUTTON FOR DOOR DISPENSER? NO LIGHT ON "DISPENSER LOCK".

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Defros heater

Posted on Oct 18, 2008

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I have a Jenn-Air refrigerator, Model JCD2389DE, and in the last two weeks we have noticed water puddling on the floor in front of the "freezer side" door. We thought maybe the water dispenser...


Mine did this a few years ago. I had to call service out to replace the system board. I guess it's a common problem. Something on the board fails and the defrost operation does not work properly, resulting in rapid meltdown of ice build-up and puddles on the floor.

Nov 14, 2010 | Jenn-Air Refrigerators

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Ice maker doesn't work. changed filter. light on ice maker door still on.


You need probably to change the dispenser solenoids which swith water on dispenser

Apr 05, 2008 | Jenn-Air JCD2389G Side by Side...

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Icemaker/water dispenser not working.


Just had to defrost the water tank inside the fridge for a few minutes. Using a waterproof heating pad with extension cord did the trick. Even a fridge needs a warm blanket from time to time.

Oct 21, 2009 | Jenn-Air JFC2089HE French Door...

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Model JCD2389GEW - ice/water dispenser does not work. Until recently, it did not do anything on any of the settings (water, cube and crushed ice) now it crushes ice on all three settings but the door does...


We have a Jenn Air side by side, model JCD2389GEW. The ice dispensers work, the water does not. This started after I replaced the filter. I've checked and nothing is locked out. When you press the actuator pad to dispense water, you can hear a noise similar to a small pump which I assume is a solenoid attempting to open. Any ideas?

Oct 02, 2009 | Jenn-Air Refrigerators

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My Jenn-air refridgerator model JCD2389GEW is not cooling


turn freezer to higher temp and turn fresh to lower temp this maximizes airflow into the refrigerator. check the door that regulates airflow into fresh side..see if its stuck closed for some reason. good luck! :)

Jun 11, 2009 | Refrigerators

1 Answer

Jenn-Air refrigerator is not making ice but it's dispensing water


It can take up to 24 hours for a new ice maker to make ice.  Check it tomorrow.

May 31, 2009 | Jenn-Air JCD2295HES Side by Side...

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The ice maker and water dispenser does not work. There is no power to the exterior dispensing unit on the refrigerator.


I'm assuming you are saying there is no ice and water being dispensed, but that the ice maker is producing ice.

Actual ice maker operation is independent of the fountain which is for dispensing only.

The power is checked at the fountain board on wires Red/Black and White. The door must be closed when doing this check as power goes through the door switch. If no power is present, check the same wires at the connector under the upper door hinge cover.

The next check would be Red/Black to Blue while depressing the actuator pad button.

Outputs off the board are Pink to auger motor, Black to fountain water valve, other Black to fountain light, Violet to cube solenoid, the two brown wires go to the ice chute door solenoid.

The ice maker can be checked by removing the plastic cover up front. Check test points L to N for 120VAC. Short test points T and H to cycle the ice maker. Make sure it does not have ice or water in the mold already, or it will run over.

Of course last but not least, check water to the refrigerator. It is a dual valve and unlikely both solenoids could fail at the same time.

May 04, 2009 | Jenn-Air JCD2295HES Side by Side...

1 Answer

My Jenn Air refrigerator ice maker quit working


My Jenn-Air refrigerator (JRSD2790) quit making ice, dispensor works, water dispensor works. Do I need to replace the entire
ice maker?

bjones03@comcast.net

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3 Answers

Jenn Air JCD2389GES ice dispenser problem


You could have a layer of solid ice at the bottom of your icetray. Remove icetray. Remove any ice in bottom. Reinstall. Be careful there is a connection on the rear of the icetray, you may have to turn it to get it to mesh correctly. Fill with ice and it should work fine. Good Luck.

Feb 24, 2008 | Jenn-Air JCD2295K Stainless Steel Side by...

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