Question about Kenmore 55612 / 55614 / 5561 / 655619 Side by Side Refrigerator

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Not cooling properly

I have changed the settings in my refrigerator either it is too cold meaning the food is frozen or it is too warm and not cooling at all. What is the problem??

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First the freezer does all the colling for both sides the fridge control just opens a damper door to allow air flow from the fridge if your frezzer is set to high turn it down some and put the fridge on the mid point setting also in the fridge side on the left about halfway down is a vent make sure nothing is blocking it reply with your model number so i can see who made it as kenmore don't make their own appliances and we will go from there

Posted on Mar 17, 2008

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first check to see if the controls have been changed,
one of the dials control overall cooling (freeser) and the other controls a damper that allows cold air from the freeser to travel to the refrigerator.
the other solution could be that there is something in the freeser, food or ice blocking the vent.
one other possibility is that the damper is stuck or frozen still.
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Condensation only ever happens if the door is left open for a long period. - The warm ambient air condenses on anything cold - like the food in there.

Because of convection, the door need only be open 1/4" to be affected. Quite often a bag pushes the door open a little.

Check all door seals for splits - clean them.
Make sure nothing is touching the back cooling plate, and it should be fine from there.

Hope this helps.

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