Question about Brother IntelliFAX 2800 Laser Fax

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Poor Quality When we receive a fax from a computor fax machine it comes in perfect. Same with making a copy. When we receive a fax from another fax machine, it is covered with black and hard to read.

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  • Anonymous Mar 25, 2008

    we have the same problem. its not the other fax as ive experimented with sending from other internal fax machines. comes out fine on other fax machine, but not this one. this also never happened before, we've been using this machine a few years and it is a new problem.

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  • 78 Answers

If you can copy ok you have effectively ruled out your machine as you have used both the scanning and printing mechanism of the machine.

It will probably be the fax on the other end as if it sends a poor quality page that's all your machine can receive, a poor line can also cause problems if it is from multiple faxes. If so have your provider check the line (you probably hear static on the line).

Posted on Mar 17, 2008

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1 Answer

ECM error message


Noise in the phone line, or low signal strength during fax transmission can result in fax failures. Noise or poor signal strength can cause a partial or complete loss of fax information during transmission. When Error Correction Mode (ECM) is on, the receiving fax machine checks the fax information for errors during reception. If the receiving fax machine detects an error, the receiving fax requests that the sending fax resend the information. Resending all or part of the information can make transmission times longer, but helps improve the quality of the received fax.
If the phone line quality or signal strength is extremely poor, sending a fax can fail. Turning off ECM can improve the ability of the product to send a fax successfully when the phone line quality is poor. However, the image quality of the received fax might be poor.
If ECM must be off to send faxes successfully, have the telephone service provider check the phone line quality. For an HP Fax, turning off ECM from the control panel does not necessarily mean that fax transmission will not use ECM. Fax products use ECM as follows.
  • All faxes sent in color use ECM.
  • All faxes sent at the highest transmission speed use ECM.
  • The ECM setting affects only sent faxes, not received faxes.
Enabling or disabling Error correction mode (ECM)
  1. On the product control panel, press the Menu button (c01743394.gif ).
  2. Use the arrow buttons (c01073166.jpg ) to select Basic Fax , and then press the OK button (c01335940.jpg ).
  3. Use the arrow buttons (c01073166.jpg ) to select ECM Mode , and then press the OK button (c01335940.jpg ).
  4. Use the arrow buttons (c01073166.jpg ) to select On or Off , and then press the OK button (c01335940.jpg ) to confirm the setting.
  5. Press the Back button (c01496476.gif ) twice to return to the main screen.

Mar 06, 2014 | HEWLETT-PACKARD HP 2140 Fax

1 Answer

I'm having complants that my faxes are blured


Most common cause is going to be you need to have the scanner optics cleaned. Hopefully you have a local repair guy that can do this for you. However you can buy new basic fax machine like this now days for $75 to $80 which might be cheaper than servicing the old one.
Here is a tip for you tho. Make a copy using your fax machine. The quality of your copy is the same quality that you are sending out via the fax. So if your copy looks good then your outgoing faxes look fine. If you get a poor copy then that poor quality is what is being sent out. So copy quality = fax send quality.
Good Luck and Thank You for using Fixya.

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Several recepients cant read my fax, very feint. Is it a fault with my fax?


Try making a copy on your machine and see what the copy looks like.
What are you sending,??? if its a second carbon copy of something...remember what you see is what you get...if the original is poor quality the receiver will get poor quality. You can darken the image slightly...refer to your operators manual.

Jun 16, 2010 | Samsung SF-560 Plain Paper Laser Fax

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The outgoing faxes are becoming unreadable, any idea as to why this is occuring and what we can do to fix it?


I will look it up in the morning, I don't have that information with me at the moment, But there is a scanner calibration you can do to correct it.
You have to enter some codes and simply run white paper through the scanner to reset the values. But off hand I can't remember the exact numbers. I will get look them up and send it on here.
It is not hard to do at all. Will take about 2 or 3 minutes.

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Faxing copies of drivers' licneces result in poor quality


The Brother 2800 is pretty good machine within its limitations.I would suggest if possible to copy the drivers license on a regular copier and both lighten it up and enlarge it.I had good results using this procedure when I had to fax Licenses.Good Luck

Mar 25, 2009 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Poor quality of copies


If it is a real genuine Brother toner. Not a reman. You may also need to change the drum. If you have a user manual, it will show you where the drum life setting is in the menu structure. Make sure the little glass window inside on the right is clean so it can read the toner level. Make sure the toner save feature is turned off.

Aug 14, 2008 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Brother IntelliFAX 4100 shooting out blank sheets


The machine told you poor line quality. Try a different phone line to verify. Try it at a friends house to verify it. If you are using Vonage, that is the problem. I have Vonage and every fax I test with has some issues with poor line.

Aug 07, 2008 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Poor quality fax to fax, copy great, computor fax great.


beware of generic toner!
you may need to change out your drum unit
the drum unit may have been contaminated by the staples toner.
also clean laser window under drum cartridge.

Mar 17, 2008 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Panasonic KX-FHD331 Plain Paper Thermal transfer Fax


for printing of this machine ttr roll is use you check with another quality of that like canofax roll and cheak out for machine printing.

Mar 11, 2008 | Panasonic KX-FHD331 Plain Paper Thermal...

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