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Garmin GPS-V freezes up

I have had my Garmin GPS-V for 3 years now and love it for what I use it for - dual sport motorcycle geocaching. Over the weekend, it began freezing up on me. The batteries are new, everything is clean, and it does it with or without auxilary power plugged in.

At power up, it comes up with the two "press enter to continue" screens, then goes to the "aquiring satellites" screen. At this point, it freezes up and will not respond to any input. If you hold the power button to turn it off, it will beep but will not power off for a minute or two. Finally, it will shut down.

Any ideas or am I in the market for a new one..?

Thanks,
Mike

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  • daved798 Jul 23, 2008

    i have had my garmin nuvi for about 3 months now and use it alot for work and traveling and it does not do it all the time but once in a wile it will be working then i don't hear it giving me directions and i figure out that it has froze and i then need to restart it to have it work correctly again any suggestions



    Dave

  • ironhorse15 Sep 26, 2008

    I have a gps v and have also had it for about three years. I also use it on my dual sport bike. It has worked flawlessly just up until a few days ago when the screen went blank while navigating and a little line appeared in the middle of the display. None of the buttons worked so I disconected the power to shut it off. When I restarted it, it did the same thing. It worked fine for about five minutes and then the screen went blank with the little line through the middle. I have run it with fresh batteries and twelve volt power from my bike and it does the same thing every time. Anyone know if it is fixable and who can repair it?

  • Anonymous Sep 27, 2008

    i have the exact same problem with my GPS v

  • Anonymous Sep 28, 2008

    I use my GPS V on my Harley, I have the exact same symptoms as ironhorse 15. Worked fine a month ago today its toast.

  • lslta Oct 05, 2008

    Ditto here. My GPS V worked fine for years. Then recently with no updates or map changes, my GPS V started locking up. Sometimes it would be within five minutes. Sometimes it would be forty-five minutes. The screen would go blank and there would usually be a single black line running across it. If the backlight was on, it would stay on. This happens wether it's on battery or power cord. No power button or combination of buttons will unfreeze it. I have to take the batteries out and then the black line will slowly fade and the unit can then be powered up again. The GPS has the latest version 2.5 firmware. I saw something on another forum about disabling WAAS. It didn't work, it was a temporary fix for an earlier firmware version. I believe that the problem is due to the electronics having aged and something now needs replaced. There is a small battery in the unit but I doubt that this is the problem. The battery is probably just for holding maps and waypoints in the memory with the main batteries removed and it does that just fine. I don't want to send it to Garmin for $125 minimum. I will probably just trash it and get something new. Although there is not much comparable on the market.

  • NG903 Oct 07, 2008

    Again, same here. Backlight solution does not work. Interesting how the unit is discontinued now and many owners are having this problem about the same time.........coincidence?? Can you believe the unit froze up one month after my extended warranty expired?? Would love to know if there is a bug in the program triggering this defect. I will attempt to dump all the upgrades and reload the original software that came with the gps. Will let you know if I have success.

  • mlake01 Oct 07, 2008

    After trying Garmin's suggestions (hard boot and reset the unit) to no avail, I was ready to junk my GPS V and get another one. Out of the blue, the Garmin customer service offered to replace it for FREE because the unit hadn't been abused and I sounded "like a good customer". I sent it back and got a new one in exchange that works perfectly. I am now sold on Garmin for life - I will never buy anything but a Garmin because of their excellent customer service!

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The update from Garmin seems to have cured the problem!! All I did was the reload.

Thanks velomaster!

I've had my Garmin GPS V for almost four years and loved it ... until the dreaded "black line" showed up. I considered replacing the unit but couldn't find anything that would give me the features the GPS V gave me (elevation, ground speed, grade change) and I didn't need a color screen display as an alternative. I'd even bid on a few replacement units on ebay. I was just about ready to bite the bullet, send it in to Garmin and swallow the $125 rebuilt charge when I ran across this thread. After the update it hasn't locked up and as a bonus I have more detail than I had before!

http://www8.garmin.com/products/webupdater/

If you have a GPS V you really do need to do this.

Posted on Nov 17, 2008

  • mtkaboater
    mtkaboater Jan 04, 2012

    It is now 2012 and I just found this thread to fix the dreaded line freeze up described above. The update was really easy - still works perfectly using the link in the post above by Tomsack. I cant wait to determine if this update fixed the issue..

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Hey gang, I too have a faulty GPS V. The only way it won't freeze on me is my turning on the back light. I get the single black line across the screen like most of you. I turned on the back light and went hours with it when previousely it would freeze after 5 or even 30 min.

Posted on Oct 07, 2008

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This has worked well so far.
I downloaded the updater at garmin and I updated to v2.6. Works great...so far.

Posted on Jan 20, 2009

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There is a new update for the GSP V, (v2.6) on Garmin's web site that seems to resolve this error.

Posted on Nov 02, 2008

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From the Garmin "WebUpdater" program; RELOAD(a second time) the latest software update from Garmin to the GPS V. After that, turn the device on and go to the map detail screen via the menu and TURN OFF the lat/long gridline display. For whatever reason(probably WAAS related), the screen does not go blank anymore.

P.S. I did not dump anything like I previously said.................just reloaded and changed the map display properties. That was it!!! Traveled cross country last couple days and put 15 hours so far on the GPS V without a single freeze or lockup. Isn't technology Great?? Best of luck.........

Posted on Oct 17, 2008

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The issue is the WAAS. I believe there has been a satellite update to the WAAS system that the GPS V chokes on.

Garmin's recommendation is to disable the WAAS via the Setup menu. Try doing this indoors, where you have no satellite reception. (If WAAS is enabled, the GPS V locks-up as soon as it acquires the satellite fix .)

It sure would be nice if Garmin provided a software update for this issue!

Posted on Oct 13, 2008

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