Question about Motorola Mobility Q9m Smartphone

2 Answers

Hard re-boot I need to do a hard reboot of the phone but cannot access my start menu. Is there a way to do this?

Posted by on

  • Anonymous May 10, 2008

    I put a password on my phone and put it in but it wont work... I would like to reset it but I dont want to loose my numbers, if there is a way can I do this, or if not how do I do a hard reset?

×

2 Answers

THANK YOU!! This solved a different problem I had (the start menu little logos had dissappeared).

Posted on May 24, 2008

1) Power Off Phone
2) Hold center (select) button
3) Power On Phone while holding button down
4) Master Reset menu should come up

Posted on Mar 22, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

WHEN i START IT ,IT JUST BEGIN TO START 1 DOES NOT ASK ANY CODE ?


Not sure if your indicating that the phone boots to a point, stops and never goes any farther or something else. If the first and multiple reboots haven't helped, it's likely going to need to be hard reset but right off hand, not familiar with that phone so I'd have to research it since you normally do that within the security section of the phone or you might try a shop that repairs phones. I had a phone that something internal got corrupted to the point that multiple hard resets didn't help.

Oct 08, 2014 | Samsung Gt-s5263 onyx Black

1 Answer

After a hard reboot, my HTC G1 works fine, then locks up about 5 minutes later. I've tried both soft and hard rebooting. What's the next step?


Factory restoring is the next step. To do this, when booting the phone, you will need to hold the home button and power button as the phone is booting. Keep holding these even while the G1 screen is displayed. After about 30 seconds, the screen will change to a triangle. On the triangle screen, you will then wait approx. 5-10 seconds and then press the home and power buttons one more time. This will bring up an options menu that will let you wipe and restore your phone settings. As long as you have your gmail information in the phone, you will not lose your contacts.

Apr 10, 2010 | HTC G1

2 Answers

Keeps rebooting, how do I do a master reset


The T-Mobile Dash™ includes a button sequence which can be utilized to perform a hard reset. This method is much more difficult to do but it will perform the reset if the menu options are not available.

Note: Before attempting this procedure make sure to backup your data using ActiveSync. All unsaved data will be lost.

Hard Reset
1. Power the device off by pressing and holding the Power key.

Note: If device is unresponsive remove the battery.

2. With the phone off press and hold both soft keys (The two keys directly under the screen, used to open menus.)
3. While continuing to hold the soft keys, press and hold the Power button for 1-2 seconds.
4. Continue holding the soft keys until you see a message that starts with This operation will delete….
5. Release the soft keys.

Note: If you see the standard boot up screen load steps 2 and 3 were not performed correctly.

6. A boot splash screen will appear, followed by a black screen prompting: Press Send to restore factory defaults, Other keys to quit
7. Press the Send key.
8. When prompted to powercycle device, select Ok

Note: Once the hard reset is performed it could take up to a few minutes to completely boot back up.


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Jun 14, 2009 | T-Mobile Dash Smartphone

1 Answer

My palm treo 755p power cycles to the access powered screen


There are different types of resets that may cure this issue. Try them, starting from a soft reset.

http://forum.brighthand.com/showthread.php?t=13189

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

May 26, 2009 | Palm Treo 755p Smartphone

1 Answer

T-Mobile Dash stuck in the start up mode


Unfortunately, the only way to fix this is to do a cold boot on the phone and reset it to the factory default settings. A description on how this works can be found at another answers page. For the sake of saving you some time, I'll repost the answer here.

**beginning of post**

Is it just getting stuck there, or is it doing a reboot loop? If it gets to a certain point and keeps rebooting, and if you have a memory card inserted, try removing the memory card and turning the phone on again. This tends to happen when a program is installed to the memory card instead of the phone, but removing the memory card when turning on the phone will allow it to boot all the way.

If it is getting stuck on that screen, then a hard reboot(cold boot) will need to be done. Hopefully you have synced it with your computer recently, because it will reset everything to factory settings and erase everything else. If you have a memory card, be sure to remove it before doing a hard reboot! I'm not sure if it would erase the memory card or not, but it is best not to take the chance of leaving it in.

***WARNING: This will erase all of your files that are stored to the phone's memory!***

1. Make sure phone is off
2. Hold both softkeys (the 2 buttons below the screen with the dashes) and turn the phone on. Be sure to keep holding the softkeys while the phone is booting.
3 Follow the directions that will appear on the screen to complete a hard reboot. It should ask you to press the Send key to continue or End key to cancel.

**end of post**

Now, keep in mind that when when you are following in the instructions, release the power button immediately after turning the phone on, otherwise you'll have to start the process over again.

May 08, 2009 | T-Mobile Dash Smartphone

1 Answer

My phone doesn't want to turn on!


First make sure your phone is fully charged. Then check...
It may be the storage card - if you take the storage card out it will boot up and you can put it back in. - pain in the a## but it may work. Or Try taking the SIM card out, boot it up, turn it off, replace the card, and turn it on again.
Last resort is a hard reboot. If you did a hard reboot and nothing happened then you did not do it successfully. To do a hard reboot.

- with the phone powered off
- press the two soft keys, yes the left and right soft keys which are the two dash keys labeled - -
- while keeping it pressed, press the power button down
- keep the power button pressed down for 1 - 2 seconds and then release the power button while still holding down the two soft keys. Keep holding down the soft keys until a black screen appears and prompts appear
- now release the soft keys and follow prompts
- if you dont see the black screen with the reset option, pull the battery out, reinsert it and repeat the above steps
- when you see the black screen with the reset option, press the Send button to confirm the reset.

Nov 04, 2008 | T-Mobile Dash Smartphone

2 Answers

Continuous reboot


Could not be repaired. Was given a new phone.

Oct 15, 2008 | HTC TyTN Smartphone

5 Answers

How to hard reset the htc 710


to hard reset the htc s 710....................
1) switch off the phone first,
2) again switch it on....and as soon as the green led starts blinking (indication of phone coming to life) immedietly press and hold both the soft keys at a time, and follow the instruction given on u r phone screen. :)

Jul 09, 2008 | HTC S710 Smartphone

1 Answer

Nothing happens on my dash


First make sure your phone is fully charged. Then check...
It may be the storage card - if you take the storage card out it will boot up and you can put it back in. - pain in the a## but it may work. Or Try taking the SIM card out, boot it up, turn it off, replace the card, and turn it on again.
Last resort is a hard reboot. If you did a hard reboot and nothing happened then you did not do it successfully. To do a hard reboot.

- with the phone powered off
- press the two soft keys, yes the left and right soft keys which are the two dash keys labeled - -
- while keeping it pressed, press the power button down
- keep the power button pressed down for 1 - 2 seconds and then release the power button while still holding down the two soft keys. Keep holding down the soft keys until a black screen appears and prompts appear
- now release the soft keys and follow prompts
- if you dont see the black screen with the reset option, pull the battery out, reinsert it and repeat the above steps
- when you see the black screen with the reset option, press the Send button to confirm the reset.

Apr 03, 2008 | T-Mobile Dash Smartphone

1 Answer

Symbol MC70


Questions:

Have you tried the classic "hard boot"?

Do you have a WAN or LAN radio configuration?
Has the device worked for you in the past ... and no will not?

Until you answer my questions and I get back to you you might try pulling the battery out for 10 min or so... see if it reboots when you reinstall it

Jan 07, 2008 | Symbol MC70

Not finding what you are looking for?
Motorola Mobility Q9m Smartphone Logo

Related Topics:

142 people viewed this question

Ask a Question

Usually answered in minutes!

Top Motorola Mobility PDAs Experts

David Payne
David Payne

Level 3 Expert

13437 Answers

AJMAL KHAN

Level 2 Expert

382 Answers

Abby Carter

Level 3 Expert

268 Answers

Are you a Motorola Mobility PDA Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...