At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Try this Toner reset sequence (worked on Brother HL-5350DN)
With Printer off open the toner door
Hold the Go button as you turn the printer on.
All lights will turn on. Keep holding Go until status light goes off.
Press the Go button 2x.
The Paper, Drum & Toner light will come on
Press Go 6x
Status light will turn red
Close the front.
Try defaulting the printer: with power OFF open the printhead, remove the media, and hold the PAUSE and FEED buttons in. Power ON the printer. Keep holding the PAUSE and FEED buttons until the green DATA light flashes. The printer will be defaulted and returned to all factory serttings. If this doesn't clear the problem you most likely have a bad main logic board.
There is a few reasons that cause the status light to turn red, paper jam, paper empty, toner cartridge empty, cover open and waste toner cartridge full. The PC Smart panel utility should give you an exact fault condition. Hope this helps.
A red Status light means 'paper jam'. A red light corresponding to one or more of the toner cartridges means empty cartridge. A flashing red light corresponding to one or more toner cartridges means low toner.
×