Why would this unit leak water out the bottom when operating? Instead of pump out of hose like it has done in the past.

yes I agree that you should not have layed it down , please wait for 48 hrs now to run it again with unit in upright position

next id go over unit and look all all hose's seems a bit of mold builds up inside of these very often , Wight id always say to give it a little spritz of bleach water every 30-60 days or so to clean it out and keep your pipes flowing freely
one of those little bottles of compressed air for computer cleaning goes 4 miles to cleaning out little holes and such on these things

The classic model drains thru the clear hose using gravity. The drip pan in that unit is about 1/2 way up in the cabinet. Make sure the drain hose exits the unit and runs flat or downhill. If the drain hose is coiled vertically or run up hill causing water to trap within the hose it can cause water to back up in the dehumidifier drip pan and overflow causing your problem. If your drain is higher than the base of the dehumidifier, you can raise the dehumidifier or you can purchase a condensate pump kit that will allow the drain water to be pumped up to 15 feet above the dehumidifier.

The drain hose may have become disconnected from the drip pan as well. To check, turn off the humidistat to stop the dehumidifier from running. Next disconnect the cord from the power supply. Remove the six screws holding the cabinet side (with the label) from the cabinet and remove the cabinet side. The drain hose connects to a nipple on the bottom of the drip pan.

Contact Therma-Stor service for further inquiries at 1-800-533-7533 - they are located in the USA and are very helpful.

The hose of the hose connector on the unit may be clogged. When this happens, water is diverted to the bucket.

Turn the unit OFF & unplug it. Disconnect the hose from the unit and check the hose for a clog. If none is found, the clog is in the hose connection tubing, inside the dehumidifier. Using an 18" long plastic Zip Tire or something similar (NO wire coat hangers, though). Insert the tip of the Zip Tie into the hole and continue to push it in, until you reach a bend in the tubing. Gingerly work it past this bend, until the Zip Tie bottoms out or you run out of usable Zip Tie. Then pull the Zip Tie out slowly while rotating (twisting) it. This will dislodge any clogs. As you reach the inserted end of the Zip Tie be prepared, as some water may follow. Reattach the hose, plug the unit in and turn it ON. Set the humidity extraction level at 35% and monitor the hose for water running out. Be sure the hose is no longer than 5 feet and is sloped downward to the floor drain. As drainage relies on gravity.

I hope this helps you to troubleshoot and solve the problem. Thanks for choosing FixYa.

Hi! Either the hose is clogged or the hose connection on the unit or the interior tubing to the hose connection is clogged. OR the hose is over 5 feet long. OR the hose is not sloped downward from the unit. The unit depends on gravity to drain thru a hose.

To clear a clog in the hose connection and/or the interior tubing:

Use an 18" long plastic Zip Tie or something similar that is appropriately sized to fit the inside of hose connect and tubing (NO wire coat hangers though). Carefully insert the Zip Tie into the hole and continue to push it in, until you reach a bend in the tubing. You must, gingerly work it past the bend, until the Zip Tie bottoms out or you run out of usable Zip Tie. Slowly pull it back out while rotating (twisting it). This will help dislodge any clogs. When you start to reach the inserted end of the Zip Tie, be prepared for some water to follow.

Hope this helped you to solve the problem. Please let me know. Thanks.

The clog is not in the hose. It's in the hose connection tube inside the unit. To unclog it use an 18" long plastic Zip Tie or something similar that is flexible and will fit into the hole. NO wire coat hangers though. Gingerly work it into the hose connection hose, until you reach a bend in the tubing. This is the tricky part, as you have to get past this bend. Be careful and work it past the bend. Once the Zip Tie bottoms out or you run out of Zip Tie, slowly pull it back out while rotating it. This will dislodge the clog. Once the Tie is almost all the way out, be prepared for water to follow.

One other thing. If the unit stops operating check that the bucket full light is illuminated. If it is remove the bucket and empty the contents and then check the seal between the hose and the drip tray. If there is a small leak then replace the hose gasket and re-tighten the hose.

FYI - Your humidifier does not have a pump. It relies entirely on gravity to drain, when you use the hose connection.

That should solve the problem.

Your pump hose may be damaged or the adapter that connects the small hose to the pump may be loose. The pump itself may be damaged as well. Unfortunately this means that the unit must be partially disassembled in order to access the pump and associated tubing. The pump is located on the bottom of the dehumidifier next to the fan.

You can call Therma-stor service at 1-800-533-7533 for specific advice on your dehumidifier.

If you look above the tubing, there's a little gray nub/cone thing. Slide the tube onto that and it should fix the problem. If you're trying to use the pump instead of the collection bucket, there are good directions in the manual.

Possible hose out of place?

blow some air thru the discharge line,, thats all it is the line is clogged, if the pan is filling with water, it is working but they do get clogged with dust and lint in the air,,

Push through the membrane with the drain connector. The membrane has a circular cut almost all the way through it, and pushing at it with the drain connector will pop out the little hole. I've done it with four LG units.