Question about HP USB Web Camera

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Problem with Web Cam

Please help me! For one year have been using my web cam successfully. Last week when I clicked on my cam so others can view me, there appears a sign that reads: "Web server is busy. Please try again in a few minutes." Well, the minutes have turned into hours, and now days. The same sign appears, always saying that the server is busy. Could it really be busy for a solid week, or is there something wrong with my cam? Please help me to alleviate the problem so my friends are able to view me. Thank you so much! Renee

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  • ria8357 Jul 12, 2008

    server busy

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Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video shoud work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Posted on Jan 14, 2009

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Posted on Jan 02, 2017

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Hi there follow the instruction below.

1**. Double click my computer then double click USB Video Device. You can see your self then. If the USB Video Device not showing there then you have to install the cam first.

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3. When you confirm after viewing your self in cam , then stop it. Now login on messenger & click to connect the cam from messenger. If any doubt then then ask me a again. Thanks & waiting for your feed back.


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1. Connect your web cam
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