My camera turns on but as soon as i try to zoom it shuts off, how can i fix this?

Are you positive that the battery is good? Turning on for a few seconds and then shutting down is a classic symptom of a battery that did not take a proper charge and as soon as the surface charge is used, unit will shut down. And what if your charger is not properly charging the battery?

If you have a battery eliminator try that in lieu of the battery to see what happens.

Unfortunately this is a well known problem with digital cameras. And in most cases this doesn't end up pretty well. Your camera contains a lot of servomotors and small lens and sensors. They work togheter in order to produce sharp pictures and expose the main CCD sensor to correct amount of light. When you start the camera, it's main circuit board, wich contains it's microcontroller (some kind of a camera processor) will run some tests to see if the lens assembly works correctly and if there isn't anything that can block the lens extension procedure. If this test fails you will be given a message telling you to turn the camera off and back on. Your camera obviously passed this test since you can take pictures. However the camera can't test the zoom function at the begining because this is done by using zoom motors and the ccd sensor at the same time. The sensor isn't turned on at the initial stage when the test it's made. When you try to zoom with your camera, in your case, the speed on wich the lens are moved back and forth doesn't correspond to the speed value stored in the camera's microcontroller and used for calibrating the ccd sensor. The camera will inevitabily give you this message as it thinks that this is a small problem with the lens and because of a shock received, the lens alligment got messed up. It thinks a reset will do the job, as when it retracts the lens back they will come again up with the correct settings. In your case the most probable thing that's rong inside your camera is a small servomotor that has the function to extend the distance between two lens in order to "zoom". The 2 lens are contained in separate mooving parts of the lens assembly, and those parts moove apart one from each other by sliding on some small channels. If this becomes altered or decalibrated, the movement of the motor woun't produce an acurate movement of the lens. These are very fragile components on any camera so they can get out of balance from all sort of reasons. Maybe a mechanical shock, maybe something inside got loose or change it's possition, there are many reasons. In order to fix this, the camera needs to be dissasembled and the lens unit should also be opened. You will need very delicate tools and it's recomandable to work in a dust free environment. If you aren't the electronic/mechanic type of person I strongly recomand that this operation should be performed in a camera service center. That's because if you damage or decalibrate something inside the lens assembly, the whole mechanism will need to be changed as it's imposible to repair in most cases. In your current situation, a repair can be done and shouldn't be that expensive. If you however for whatever reasons decide you want to try fix the camera yourself (I, again state that this involves pretty much risks) you may reply to this and I will try to guide you throught. I'm sorry, however, for I am the one who delivers the bad news about your camera. This is a hard to do repair, most specially in a DIY fashion. Good luck and please feel free to reply if you need more informations.

Try these procedures.

There is nothing you as the user can do to fix the camera, you have two choices, sent it back to the maker for repair/exchange or replace the camera.

Stephan, I had the same problem as this user did, I tried to zoom and it would shut off, what I did was one of your options, zoom and as I did turn the lens, like help it zoom. Now it works, thank you so much for your help! :) I thought my camera was doomed forever!

If you don’t find a solution you may want to try [email protected]. He was able to give me some great advice and he has used parts in good condition and at a good price. It worked for me.

Most likely explanation for this is the presence of dirt/sand in the lens unit and in the zoom motor/gearbox assembly which is part of the lens unit. When camera detects problem in the zooming process it will shut off.
Solution : will have to go in for service but should not cost you arm and a leg cause no spares are required to sort this problem out.

I guess something has stalled the zoom motor Check out Fuji support for advice - but I guess you will not like the answer.

I have the same problem... when I try to operate zoom, camera shuts down. Help!

well did the camera got wet???, if soo it needs the mainboard to be replaced, if not could just be the mainboard also, but if it´s the second one the repair centre will fix it for free if ?t´s under warranty