Question about Hitachi Travelstar 5K100 HTS541060G9SA00 60GB 5400rpm 150MBps Serial ATA Serial ATA/150 I... (0A26923FT) Hard Drive

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500 GB External Hard Drive Hitachi

Bleebs when i plug in and does not start up.

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  • Palmbeach
    Palmbeach May 11, 2010

    Have you successfully used the external drive before?

    What are you using it with?

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  • Contributor
  • 15 Answers

Operating System? Computer specs?

I'm afraid we need some info before we can help.

Posted on Mar 17, 2008

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A Hitachi USB external hard drive is a device that acts as portable, removable storage for your personal computer. If you need additional space to house files on your computer but don't want to go to the trouble of installing an internal drive inside the case, a USB external hard drive is your best option. These drives are "plug and play" devices, which means that very little can actually go wrong. If you're having problems, fixing them shouldn't take more than a minute or two.

Check your connections. A USB cable needs to be connecting your Hitachi external hard drive to your computer. Your external hard drive's power cable also needs to be plugged into a functional wall outlet, surge protector, extension cord or power strip. Make sure your Hitachi USB external hard drive is turned to "On." An "On/Off" button is present on the front of the unit. If the indicator light around said button is not illuminated, the drive is "Off" and your computer won't be able to recognize it. Press it to turn it on and then try to access your drive again. Format your hard drive. If your Hitachi USB external hard drive doesn't currently have a file system on it, you won't be able to use it to store data. Open up the "Computer" icon in the "Start" menu. Right-click on your USB external hard drive's icon and click "Format." Click "Start." This will install a file system on your Hitachi USB external hard drive. After this process is finished, you will now be able to use your drive. Restart your computer. Certain models of computers (especially older models) won't recognize new hardware unless your computer boots with the hardware already connected. Leave your USB drive plugged in and restart your computer. Once you do this, your Hitachi USB external hard drive should appear as normal in the "Computer" folder with all of your other drives. Hope this helps.

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My mac no longer recognized the drive. When it is attached it makes a clicking sound.


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Can you hear the drive spinning? Are there any unusual sounds? Have you tried other cables or another computer to see if it mounts there? If you need more help, please call HitachiGST Tech Support M-F 8AM to 6PM PST at 1.888.426.5214 and a technician will be happy to help you.

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Can any one help me, please? URGENT.My External HDD of Western Digital (500 GB) not detecting by Win-XP SP-2. But at the same machine another External HDD of Western Digital (160 GB) is detecting and functioning well.
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Power supply


Hi backerman,

Hitachi has several hard drive models with a 500GB capacity. To ensure you choose the correct power supply, I suggest you contact Hitachi support toll free at (888) 426 5214.

Thank you,
Jason,
Go Ahead. Use Us.

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