Is there a way to remove the tray from a 5 disc cd changer(sony, if it matters)? It was moved with cd inside and now has fallen behind the tray and I can't get it out or close the tray... thanks

The error code C 31 00 on Sony DVD Home Theater System usually indicates a mechanical issue with the disc changer mechanism. Here are some steps you can try to resolve the issue:

1. Turn off the power to the DVD Home Theater System and unplug it from the wall outlet.
2. Wait for a few minutes, then plug the system back in and turn it on.
3. Press the "Eject" button on the remote or the unit to try to eject the disc tray.
4. Gently try to move the disc tray by hand to see if it is stuck or obstructed.
5. If the disc tray does not move, or if you hear any unusual noises, it may indicate a more serious mechanical issue that requires repair.

If none of these steps resolves the issue, it's recommended to contact Sony customer support or a qualified technician for further assistance.

How to fix a CD player drawer problem - #1 - YouTube

? 9:21
https://www.youtube.com/watch?v=FngAg3mk2Ug
Apr 27, 2008 - Uploaded by Eric Barr
I have a Sony mini hifi stereo(pixy) and when ever I close the tray it continues to ... my cd player drawer opens ...

ToddFun.com: Repairing a 5 disk CD player - YouTube

? 10:09
https://www.youtube.com/watch?v=aKE1CbHOBVo
Nov 23, 2011 - Uploaded by Todd Harrison
ToddFun.com: Repairing a 5 disk CD player ... Sony CDP-CX300 300 Disc Changer Belt Repair and ...

Use common sense in removing them- You may have to open the unit up to see where they are. I can not see where they are located in your unit but usually opening the unit up will allow you to extract the discs without damage from the extraneous regions.

Check that no CD's have dropped behind the load tray. The same issues happened to me and I found 3 discs that had fallen out and were blocking the mechanism from going past disc 5

Had a similar problem with my Denon. When I inserted CD it takes it in but immediately stops - like it doesnt sense the CD. Same problem with Single or Multi changer. Removed cover, removed reader ( 4 screws) and found lens had fallen out. Cleaned, reinstalled with touch of super glue on rim - works fine.

that what mine does all the time

After some time it was showing some C 31 00 error. I searched on internet, opened the top cover, there is the CD changer and my cd was stuck in there, I pushed the CD from finger and there it goes... on press of eject it came out... thanks anyway...

Let me respond with a possible solution although I'd bet that both of you already tried these.

The reason I checked into this is because I'm looking for a new mini system. I happen to be at Target and they only had 2 models - this one and a SONY. I certainly didn't want to buy the RCA given these problems, so I asked the salesperson, who seemed to have some knowlege.

As far as opening the tray on top, there is a button to push right under the tray. The button has an icon of a triangle on it. This seems to be somewhat of a standard icon for opening the tray or ejecting a CD (my car's CD has the same icon for ejecting a CD).

As far as only being able to get 3 CD's out, there is another button under the tray marked "disc skip". This rotates the tray. When you open the tray, you can only get to 3 of the CD's. When you push disk skip, it rotates the tray one position, so you can get the 4th one out. Another push and now you can get the 5th one.

Sometimes my CD changer doesn't shuffle the disks. If I only have 1 CD or DVD in it and push the tray open button, the disk stays in the unit and the tray revolves to an intermediate position. I push the button to put the tray back and try disc skip; that usually works.

If your problems are not solved per above, then I definitely do NOT want to get this.

Fred

there is a reset button the the converter box that all the wires go into.

There is a rubber belt inside the loading mechanism, you should replace it by the new one. Cleaning the optical unit can be of great help also. If you need more info, please advice.