Question about NorStar Meridian M7310 Phone

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Meridian M7310 phone system

We had a power surge 1 week ago and since then we have no voice mail on any phones. When you try to access your voice mail with Feature 981 in comes up with invalid code, as well as 983, 983, 985.
We have tried resetting system, unplugging, waiting, but nothing has changed. The system for voice mail is the Star talk mini.
Stressed with voice mail.

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  • arizza_blue1 Dec 30, 2008

    I am trying to set up the voicemail feature but it says its an invalid feature is showing on the lcd screen..What is causing this problem? The password prompt is not coming up for me to enter password.

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We had a tech come in who has worked on the system a long time ago and he said because of the power surge it fried the Star Mini. He said they are hard to get and may have to search on Ebay. We only had a battery backup instead of a UPS.
So for now we are without voicemail.

Posted on Mar 18, 2008

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