Question about Brother MFC-5840CN All-In-One InkJet Printer

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Print Unable 50 Brother MFC5460 CN


My Brother Multi-Function Printer MFC 5460 CN showed an error message Print Unable 50 after the paper jammed and I removed the jammed paper out, but it still kept showing "print unable 50". There was once that it showed "print unable 30" What is wrong?

I am trying to see if there is still a paper stuck inside, but there is none. I am trying to follow what the user's guide said which is included
-Open scanner cover & remove objects
-Disconnect the machine and reconnect it again

But it still keep showing this message. I called Brother and they told me if my printer is no longer under warranty and the service center said they charge labor fee $90 and part $45!!! I don't know what to do now and my husband is going to kill me :( Help me please!

I need a detailed advice about how to fix the problem on our own.

Posted by on

  • catsup Apr 04, 2008

    Brother printer error message "unable to print" and to refer to the users guide.

    I can't figure out on line what the actual solution is.

  • Anonymous Apr 14, 2008

    My Brother MFC 5840CN's LCD is showing 'Unable to print - See troubleshooting and maintenance chapter in User's Guide.'

    I have checked for foreign objects and have no faxes in memory. I have disconnected and reconnected to power source. Nothing happens. I have visited Brother Solutions online and get no help understanding what 'mechanical problem' the MFC has.

    Can anyone be of assistance? Thanks



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  • 832 Answers

So dont let me be a withness of murderer:
There is no paper sicking within the machine! The jam had lifted the encoder strip out of the ph. After you have fixed it simppy stick some very thin scotch tape onto the ph cover to avoid further liftings (that will happen quite often...)

same issue: (change the viwing size of your browser to enlage the pics)

Posted on Mar 17, 2008


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